This place is the most honest shop in town. Also the nicest they drove me back home one time to help me out. They also always get the job done correctly and quickly without any fuss. Great place to go to.
I had my car towed to Billy's when it died nearby. They diagnosed the problem, finding it was covered under warranty. I was really impressed as they were extremely professional and friendly and honest. They will have my future business.
Billy's is an old school shop that is focused on getting you up and running and not on how much they can fit on an invoice. They will be my go to mechanic moving forward.
The Driver Nick did a very good job and to take people places and get the job done also. He is a very good worker very nice. He had taken me today to where I have to go and everything. He is always on time for everything. Billys is a good place to take your vehicle to get fixed. Nick always has a smile on his face and nice to people too. he is also good to ask questions and answering them too.
I walked into the shop during lunch and the gentleman in the office stopped what he was doing and took the time to look at my car AND show me exactly what was wrong. Every time I’ve had my car serviced the customer service has been outstanding. Will definitely be back. Thank you!!
Highly recommend Billy’s Auto Repair! I came in for a check engine light and they quickly diagnosed my issue so that I could feel safe before taking a roadtrip. I’m very inexperienced with cars, but Ethan explained everything in a clear way.
My husband, Aaron Sheppard, had truck issues this week, and we are new to the area and didn’t know where to take it. We came across Billy’s and they have been amazing on both communication and turn around time.
Phenomenal place and service. Very timely and thorough explanations of issues. I appreciate the transparency and customer service. Thank you to Billy's Auto Repair and Towing!! I won't use any other service but this one.
As a young female and college student, I felt so comfortable at Billy’s. He told me what was going on and the timeline for it and didn’t overcharge me. He also sent people to pick me up since I didn’t have my car and I felt very comfortable.
Nick at Bill's towing service was the best at the wreck I had on us 441. He was very helpful as he helped everyone there providing extra duck tape and being fast with getting the damaged car out of the scene. Nick was very polite and provided comfort in handling my car. Bill's towing service was fast and reliable
Went in for a knock sensor issue and they were honest and helpful the whole time. They explained everything clearly and made me feel good about the advice they gave. Really trustworthy shop—I’ll definitely be back!
My car had suspension issues, and Billy's was the first place that diagnosed the problem properly, and didn't charge me for the inspection. Nobody likes going to the mechanic, but if I have to, this will be the place to go.
Nick came to our rescue. After 3 days of trying to get in my car he was in and had the car open I. About 5 minutes. Would highly recommend for your car needs.
I am so grateful to have found Billy’s! I was traveling through Gainesville in my motorhome and needed to replace my windshield wipers, but didn’t have the right tools to do the job myself. I called and spoke to the owner who said to come to the shop and he would have a look. Even though they were busy and the wipers were fiddly, he installed them right away. Thank you so much for your kindness!
Robbie was awesome! He managed to back my jet ski into a spot while still connected to my dead Tesla. And then shoe horned my car into charging spot. The rates were very reasonable.
If you're reading reviews, you've found the right mechanic !
Radiator fan failure left me stranded in a town I haven't lived in since the 80s. Billy's towed in my car (flatbed), diagnosed and did the repairs at a better than fair price.
Much respect for these folks.
Honest, fair, responsive. Big help for this tired old soul. Thank you.
Billy's Auto Repair & Towing in Gainesville offers the following services: Auto repair shop. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Billy's Auto Repair & Towing are located in Gainesville, and the exact address is listed above on this page. Our regular business hours are 8:00 AM - 5:00 PM, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, Billy's Auto Repair & Towing in Gainesville buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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