Called this morning for a potential tow and John showed up in record time. He was able to jump my car and gave me the tip to take it to a parts store for a test as opposed to going to the dealership. Super nice guy and very prompt/helpful!
John towed my car from Lewes to my home in Millsboro after it suddenly stopped running. Very prompt professional service. Highly recommend! 5 stars to John- thank you!
Barnes towing has always helped me out. John is a really good guy and treats people with the highest standard. Very trustworthy and reliable company. I will continue to choose Barnes over any other towing company.
I had a dead battery. I called, guy said it would be about an hour and would cost $102. About an hour later John showed up and got me going. He was pleasant and professional. Five stars!
Chris is not only a great guy to work with but has gotten me out of more than 1 jam since he’s been a business owner. Handles all of my tires and towing situations. Top notch service
I can't say the gentleman that dropped my son's car off last night at almost midnight couldn't have been more pleasant and professional. What I can say is the truck he was driving the diesel exhaust fumes from the muffler and exhaust being broken coming up over the sides is going to make him very very if not terminally ill it turned my stomach and gave me a headache standing out there for the 15 minutes it took him to unload it his lights were horrible he couldn't even see what he was doing thank goodness I had a big spotlight so he can see because the lights are on the truck instead of the bed of the truck I really hope that this gentleman gets the exhaust on that truck fixed and the lights get fixed on that truck so he can see what he's doing at night.
I called to have my Envoy towed back to my house. The owner answered right away. The driver than called me in about 5 minutes. He went right to my Envoy which was on the otherside of millsboro during rush hour. Had it back very quick. The driver "John" was very down to earth and knew what he was doing. Good people! Thank you.
Never had much luck with other tow companies. These guys were promt and wonderful. The driver was an absolute sweetheart. I definitely recommend and will be using them again.
After I got off the phone with the driver, I said to my wife..that's the best guy I've dealt with in quite a while. John showed up 15 mins after the phone call. His service was impeccable with a very friendly and professionally demeanor. That's a rare commodity this day and age. The whole experience was pleasant from top to bottom.
Quick, pain free tow and the the best price in comparison to others around! I needed my car towed and Chris was such a huge help. They show up quickly and are always friendly and helpful. I’ve use them when I locked my keys in my car and when my battery wouldn’t turn over while I was at work. Great friendly staff!
Great service. The man I spoke to on the phone about towing my car was very kind and patient, tow driver was equally kind and arrived very quickly. 10/10 would recommend!
Highly recommended business. I took advantage of Lewes Meineke’s free towing for a check engine issue. Barnes was their vendor for the tow. They called to update the arrival time and were here within that time window. Nice pro handled the process flawlessly. Thanks for the great job.
I called to have them check out the wiring for my trailer hitch, and even though we did not come up with a remedy, Chris Barnes directed me to a mechanic who could take care of me. He was attentive and went out of his way to help me. I would highly recommend them and be purchasing my tires at Barnes.
Fantastic and very professional company! My car was broken down in my driveway. Barnes was there within an hour of being contacted, took very good care of my car while it was put on the Lowboy, and the driver was very polite and delivered my car to my mechanic. I would highly recommend Barnes Towing LLC to anyone who is in need a tow!
Barnes was very helpful. My girlfriend and my car broke down on our way home to Baltimore from Ocean City. He came within 30 mins, towed us up the street to a great mechanic, was quick friendly and helpful. We appreciate it so much, thanks! - Jess and Nicole
Barnes towing was super easy to work with. I called on a Friday and asked them to tow my car on Monday and they were here around 8:30 Monday morning. We had a problem where our key was stuck in the ignition and the car wouldn't start. The driver was able to work around the problem and quickly came up with a solution. Thanks, Barnes Towing!!!
Flat bed tow for Kayak trailer with bent axel. Called around 7 or 8 in the morning and of the 7 places I called they were the only ones that answered! They were prompt, professional, and I definitely recommend their towing service should the need arise!
They were EXTREMELY quick, on a busy Saturday at the beach, and had very reasonable rates that with their electronic invoice/receipt, I was able to get reimbursed same day, from my insurance company. PLEASE become USAA certified, bc they defaulted to you bc their certified operators, were not even picking up their calls! You made the overall van repair experience that occured days later happenuch faster.
Went to the business and explained what my problem is. Will get right on it was the response. Sure enough half hour later at my locale vehicle was put on a flatbed taken to the dealership with kid gloves. Very impressive overall. Thank you Barnes Towing LLC and I recommend BTLLC for your vehicle towing needs.
We were at our vacation home and our trailer slipped off a dock while launching our boat. Needless to say the trailer needed towed to a repair shop. I called Barnes towing and they were fast ,professional and very reasonable. You won’t go wrong using them.
These guys are absolutely horrible! OnStar should be embarrassed to be partnered with them. I called OnStar who contacted Barnes on my behalf. They cancelled the pick up 3 times before finally coming. Mind you this is a short summary of 6 hours of waiting and calling OnStar again and again. Barnes finally sends someone out to tow the vehicle with the wrong type of tow truck. The driver tells me he need to try to jump my vehicle but somehow doesn’t have a jump box. He said he was going to run up the street to get a jump box. After an hour of waiting, I find out that they cancelled the tow again. I finally gave up and called Coastal towing. They were right over to pick up my vehicle. If you want to waste a day call Barnes. If not, call someone else. If you have OnStar and they say they are calling Barnes for you, demand that they call someone else or you’ll surely be in trouble. These guys are the worst!!!
I have used Barnes a couple of times now. Their rates are reasonable. They provide quick service, and if they are backed up they are honest. Our tow truck driver has always been polite and personable. They are officially my go to tower.
