Encore Towing & Transporting in
Ellendale (DE)

Very pleased with the professionalism, price, and their availability to handle my tow. I would definitely recommend!

Very friendly, easily accessible with a simple phone call. Brandon is my tow guy from now on. Thank you!

10/10 service , they towed my very low 350z today and did a great job , they made sure everything was going up smoothly and took their time with it. I recommend them 100% they are the ones for the job.

They are great had a lock out an Ashley came right out and unlocked my car in less than 5 mins highly recommend them

Definitely recommend 10/10! Very pleasant experience all around. Service was very reliable in an emergency situation. Even though we needed assistance after hours, the fee was fair and not some crazy price to take advantage of someone in a pickle. Over the phone payment was easy. The person who answered the phone was professional and well spoken. She made sure to ask if we were in a safe location. Our tow truck driver was also professional and well spoken. Once our vehicle was delivered to its destination we received a text accompanied by a picture of the car in its parking spot. Definitely recommend 10/10!

Needed to two my truck from home to mechanic due to engine issues, called Encore Towing. Very professional and courteous, gave me a time of arrival up front as well as the cost. When arrived very professional loading of my truck and took good care of it. would highly recommend and use again.

This company was amazing! Quick response time, very friendly and very well priced ◡̈ made my mother happy too considering her daughter was stuck in a ditch lol. I don’t live near there but my mother does, so I made sure to grab a card for her. Thank you again Encore towing!!!

Encore was very professional and reasonable. They over delivered on their word. The estimated arrival time was longer than what actually took them to get to us. I highly recommend them! Thank you for coming swiftly and safely in the middle of the night.

Saved me and Corvette from a dire situation. Shifter wasn't engaging in any gear. The linkage bushing broke. He used his automotive knowledge to perform a temporary fix until I could get her to the mechanic. Saved me a lot of $$$$... Highly recommend.

Encore was great. Broken down on the side of the road, Casey provided me a quote over the phone, gave me an accurate ETA, and got the vehicle off the side of the road ASAP. He walked me thru doing an after hours drop off at the dealership. He provided a receipt via text as well as confirmation of the vehicle drop off with pictures. I hope I never need a tow again , but if I do in this area , I will be calling them again.

This was an incredible experience. Was able to help me the same day and was completely trustworthy in every aspect. Car was handled with care and I got pictures every step of the way when I couldn’t be there. I will call Encore from now on and I highly recommend them!

I would like to commend Encore Towing & Transport on their excellent customer service. My husband and I contacted Encore for a same day long distance transport. We appreciated the prompt and courteous service we were given. We will definitely recommend their services to anyone needing towing and transport services. Top notch service, thanks Casey and Ashley !!

A VERY satisfied customer. I called Encore and asked them to pick up a vehicle and deliver it. They did this quickly and with excellent customer service. Everyone involved was extremely happy! I will definitely keep their number handy for any future towing needs!

Perfect! Encore was exceptionally prompt, courteous and very professional. They treated my ride like it was there own, even put my keys in the dropbox at my repair shop for me and texted me with a pic of my Jeep safely sitting in the lot at the shop, waiting to be worked on in the morning. Cannot recommend them more highly.

I want to commend the exceptional service provided by Encore Towing. Their assistance in extracting my truck from the mud, not once but twice, was truly remarkable. Their unwavering commitment to customer satisfaction, promptness, and willingness to go above and beyond is truly commendable. I have full confidence in their expertise and will definitely turn to them again in the future if the need arises.

I definitely recommend this business for any of your towing needs. They were swift in response once I left message for service. They arrived same day for non emergency tow. Their prices are very reasonable especially with the current economy. They also showed up in the pouring rain and had to push vehicle out to the road and down the street to tow truck due to city parking. They were also very personable and will be the first company I call if I ever need towing services in the future.

Excellent service! I got a flat tire and called a local shop; they sent Encore. They happened to be returning from pulling someone off the beach and stopped even though they didn't have the tow truck, just the pickup. When he arrived, he tried to fill the tire with air to see if it was just a nail in hopes of getting me to the shop without having to get his tow. Unfortunately, he found a slice in the tire from whatever I ran over in a parking lot. He said it would take an hour to go get his truck and take it to the shop. Right on time about an hour later, I got a text that my car had been delivered to the shop. Great customer service!

Last evening in trying to avoid a collision, I turned my steering wheel too far to the right and hit a curb. It immediately blew out my tire. I was already exhausted after a 12hr work day and so hungry. All I wanted to do was go home - but my car had to be towed. Ashleigh and Casey went above and beyond to help ease a situation that easily could have been much worse. Roadside assistance told me a 90 min wait. Ashleigh said they would be arriving in 45 min. I could leave knowing my car would only be vacant for a short period of time. I didn't have to keep following up for information, she said Casey would text when my car was loaded - and HE DID! Coming across people, and a business, with integrity these days, is a huge relief. Casey even sent a picture as proof. When he arrived at the mechanics, he texted again (with pic) to reassure me all was taken care of. It sucked that I needed a new tire but Encore did not add onto my stress. Instead, their friendly, professional, and courteous service helped to make a bad situation much better. I can't say enough good things about them!

My classic Mustang died in the lane behind my house on a Sunday afternoon. My towing company couldn't come until the next day. So I called Encore Towing. They were there within 30 minutes, put it up on a tow truck and very carefully drove it to my mechanic. Took it down, got it parked in a slot, and helped me fill in paperwork for repair. And e-mailed me a paid receipt to use for reimbursement from insurance. All very cheerfully and efficiently. Will certainly use them again and recommend to my friends.

Wonderful service. Towed our Rx8. They took the time to block the wheels on and off the truck to ensure no damage was done to the car. The price was fantastic. I found my new tow service.

My hybrid Highlander would not start outside of The Pond in Rehoboth last fall. I called my insurance company but when I still had not heard who they were going to use, after about half an hour I looked up a towing service. I found Encore was nearby and had good reviews. When I called (around 10pm?), Casey answered and said they'd get there in about 30 minutes. 15-20 minutes later he and Ashleigh pulled up. He quickly diagnosed the problem and got the car started. They both were very personable, and he explained the issue very well, including the 'trick' way to get a hybrid started. I would use them again, but hope I don't have to!

Called Casey at 9 am and by 10 he had the car towed and dropped at the service station. Who could ask for more? They took the charge via phone, and sent a drop-off notice when it was done. Yes, I will use them again and will recommend them to anyone who is needing a tow. Great job, guys!!

Great Service! Called a few days prior for a tow from one mechanic to another. Very easy to setup and the follow through the day of was fantastic. Called when the vehicle was loaded, dropped off, and answered all questions I had. 5 Stars

Very pleased with Casey and his company! Not only did he get my truck towed in just over an hour, he had his mechanic replace my front brakes, rotors, and a caliper. All on a Sunday and a fair price. Thanks for the vacation rescue!

Casey & Ashleigh were fantastic! They came to my rescue right away even though it was very late at night. I had hardly any waiting time. I was on vacation when I blew my tire out and did not know a sole. They made me feel more relaxed about my situation. That makes the world of difference when you are in distress. They took the extra care to have me follow them to an air machine so to make sure my spare had enough air and advised me of my next steps for the following morning knowing I was in an unfamiliar place. I really appreciated their kindness and professionalism. They definitely deserve a five star and a big Thank you Casey & Ashleigh!!

I have been using Wiedmann Auto service since we moved to DE. 2 years ago. We have been extremely pleased with their quality and service. Bobby and Karen take very good care of us and our cars. This is the first time we've used the Towing service. Casey and Ashley took excellent care of my problem and explained why the delay in getting to my location and kept in touch with me the entire time as to their status. Their professionalism was superior, diagnosed the problem and resolved it quickly. Their cost and courteous way made a very frustrating situation end in a positive nature. I thank them profusely and recommend them highly. Please use either venue if you need your car serviced.

We can’t say enough about This business. Lost drive shaft on beach and they were there within a hour. Took our Jeep back to the shop and even offered to drive us back home a hour away. So nice and pleasant to work with. Their mechanic Bobby had our Jeep back on the road in a week with very fair pricing for to both towing and mechanics. Jeep drives better then ever and back on road and beach ready ❤️