What clients say about Bear Muffler & Brake Repair in St. Georges (DE)
Great "mom & pop" shop. They got my vehicle in super fast (the day I called) and got it fixed the same day. My car is finally quiet again! They were really kind and I appreciate their politeness. The only reason I didn't give 5 stars is because I was told that 3 things were getting replaced (mid & rear muffler and the flex pipe) but only 2 were done. The price is was quoted, and paid, was for all 3. Minor issue and I would ABSOLUTELY go back for service. Also, it's a cash only business, which I wasn't made aware of until I got the call saying they were finished with my vehicle. Not all folks have that kind of cash available (I was planning to use my credit card then had to scramble to get the cash together).
Great communication and service. Went in for brakes and rotors. After further inspection, found an oil leak. Went above and beyond to get me back on the road! Highly recommend!!
By far the best experience i have had at a garage to date! Mike was amazing. I brought him my truck and he literally stayed after hours to get it finished the right way and now my exhaust runs better than new. Flawless welding and superior attention to detail. Cant say enough positives about this place. They have a lifelong customer for sure now! If you want it done right by great people come here period! Fair prices for superior work!
My son got his alternator fixed for $702.00. I called and requested an itemized bill. Alternator $264.00, labor 4hours $140.00, diagnostic $60.00. This equals $884.00. Definitely not honest people. Horrible to prey on young adults.
Wonderful experience! I went to several mechanics in 3 different states trying to get my check engine light cleared so that I could pass Maryland’s emission testing. He diagnosed the actual problem, repaired it and sure enough my Tacoma passed the emissions test today. Very fair prices. I highly recommend this shop.
Service was awesome. They went above and beyond to get us back on the road. Had issues with a bad caliper and had it quickly swapped out so we could continue on our trip.
Mike was amazing. They took my car and got it on the lift immediately. Diagnosed it, asked if I could leave it and I had it back the next day by noon. Very inexpensive comparably as well. 5 stars!
The people were so kind to help me on my journey. Even though they didn’t fix the AC repair, they gracious welcomed me into their shop and gave me guidance on my journey. Thank you. Thank you. Thank you. God bless. <3
My boyfriend recently had his car towed to this shop to have his starter repaired. When my boyfriend went to go check on his car, he noticed that his car was backed up against another larger truck with a boat hook attached. When he went to look,at his car , the car was indeed back up to far where the boat hook sratched and dented the back of his car. We brought it to Mike's attention and Mike got so upset because my boyfriend said he was going to call his insurance company to report the damage. Mike got mad and refused to repair my boyfriends car. This was very unprofessional reaction. Owner ship of errors and mistakes go along way, this company denied, the mistake and the refused service....photos submitted to insurance company and compliants are being filed with better business bureau
I had a exhaust issue. Two very small leaks. It was after hour I caught him as he was closing , he brought me right in gave my car a look over and found the leaks ..! I was out in about 1 hr.. Great work.. AND THE PRICE WAS ON TIME TOO!! I WOULD RECOMMEND HIM..
I called early morning, was told to come in after work. It was a bit of a challenge to find but very much worth it. Repaired my muffler for a lot less than I expected and walked me through each step of the process. Genuinely nice friendly people.
The most friendly, helpful and efficient auto shop! We broke down on our way from NJ to DC and they were able to get us back on the road quickly in less than 3 hours.
I took my car to get rear brakes and rotors and the muffler. They just fixed the union of the muffler, and did not install the new one. I supplied everything. They charged me $450 just for that, I would have expected a cheaper price. Next time, I will go to someone else.
Rich came to help me after responding to a roadside assistance call. He was amazing! Explained everything to me and my coworker in full detail. He got my car up and running again. I wrote down his information because I will DEFINITELY use his services again when needed.
U know ur not getting riped off when they show u what's wrong and explain things. I like that. To me, that's being honest.
Prices for the labor are fairly quoted and they have no reason to upsell! In fact I got my parts at Auto Zone, AZ gave me the WRONG parts and they called ppl who they normally get parts from and they were $50 cheaper! So, I thought that was extremely nice of them to go out of their way to get me a better deal on parts.
I highly recommend this place, great, friendly and helpful!
This place has a lot of reviews that negatively talk about them with problems that have nothing to do with their service... This is an affordable muffler and repair shop... Charged me 200 on what was quoted to me for 550 elsewhere. He was fast. Yes the place is not a place you may want to wait because there is not much room and it is kind of junky so bring a ride. But the work he did was better than most muffler shops would do. Him and his wife were super sweet and caring. On my way out he said oh your steering sounds like their is something wrong with it. He pops the hood and tops off my steering fluid... This was something he didn't have to do. I'm just saying if you want a nice waiting room don't go here but if you want good fast service at a great price this is the place you will want to go. Thank you guys so much. I passed the inspection.
Friendly staff but...
1) The shop is a disaster. I get that auto yards are dirty but this place was really bad. There's random car parts and garbage everywhere. I have no idea how they find anything in the shop.
2) they told me my repair was going to be more involved than they originally thought and it would be at least $180-200...I went to another shop and they did it for $80 quickly and properly.
I hate leaving bad reviews but this place just gave me a bad / unprofessional vibe.
Don't go here!!! Rip off and will tear your car up. Service is terrible. I took my car to get rear brakes and rotors. I supplied everything. They had my car for 3 days trying to put rotors and brakes pads on. Very dishonest Jamaican people. Why I was there a man brought his car in to get it looked at he said is Mike here I was told to bring my car here. Jamaican Mike wife Joyce said,"what Mike were the black Mike that the white Mike next door". "You should deal with us the black Mike". He said well New Castle motors said bring it to who ever it's under warranty. She said oh that is white Mike next store but we will take care of you. He had sense not like me,and took it next store to American automotive repair. I got my car back three days later and I was charged $350.00 I said no way Mike's wife said 325.00. I said you are a rip off and don't ever have to worry about me bringing my car or referring others. They also dirty my car up with oil all over seats and steering wheel. I took my car to Malik's Auto.
Terrible servicei paid for hangers and exahust weld didnt put up hangers my exhaust snapped off at the down pipe. Brought it back they told me it was my fault and tried to charge me again to have the exhaust re welded never again
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