I have been going here for years for gas and windshield solution for my cars. I moved away and just came back to the area recently. They are still good my son bought a car broke a month later and they worked with him. Thanks for being there Bowens ?
Dealership seems nice and holds nice events. Gave them a call about a simple question and they hung up on me and seemed rude on the phone. Wouldn't want to know what it's like to deal with in person
Spoke with some man about a part I needed for my truck this man sounded miserable and gave me an attitude sounded like he didn't want to be bothered about this part I needed very unpleasant I will not do business with them ever learn to have better customer service skills
Great car dealership. I went for service to install some parts on my 2015 mustang GT and the process was a good one. They responded to my constant emails and phone calls and service was fast. Overall my visit there was a pleasant one and I highly recommend that if your vehicle needs service don't hesitate to give them a call and visit. Thank you for your great service.
Has had my car for 3 weeks and nothing has been done to it…..
1-6-22
I towed my kia to Bowens Garage in Eastford CT. Upon towering my vehicle the owner (Steve) disclosed to me that some of his team was out due to Covid. I understood and had no problem with my car sitting for a week due to it being my secondary means of transportation.
1- 17-22
I called the shop to see the status of my car. The owner (Steve) informed me that he went to take a look at it this Saturday that had just passed (1-15-22) and said that he could not find the key to the vehicle any where. Then proceeded to ask me if I had a spare. I told him no. I asked him how come he never checked the car when I came in, and how come it was left unlocked with the keys in it????? He replied saying he’s never had a robbery yet and didn’t feel the need. I was extremely frustrated but just wanted my car to get fixed so I agreed to continue doing business with them.
1-26-22
I got the estimate back via email, (I was not surprised at the price) I noticed there was some old parts that I wanted back and that they be replaced in the new car parts box. (To ensure that they actually did the job,and that they put the correct part in) He emailed me a day later explaining that I could get my car parts back but I would have to pay for them back. When I refused he told me to come pick up my vehicle.
Do not come here. They are unprofessional and will waste your time. Steve does not care about his clients property. I will not be returning back to Bowens Garage in Eastford CT.
Customer beware! This garage gave me back the wrong registration!! Upon discovering this mistake, I rang them up and they didn't care one bit! I was driving around completely illegally for three months and I did not even get an apology from them.
Exceptional quaint New England family dealership. Took car there for a recall. Service was prompt, work was completed with no issues, and the staff was friendly. They are my go to garage. Highly recommend!
I've been going to Bowens for 20 years now. I bought over five cars from them. I only own Fords and the reason is Bowens. I absolutly hate to go car dealerships and get pressured or to go to auto repair shops and get taken advantage of. If there's one thing you can know about Bowen's is that they will never do either. Steve and his family are wonderful people, honest and trustworthy. I would recommend them to anyone and everyone without hesitation.
My family has been going here to purchase cars and have cars worked on for over a decade. I have never had better service at another dealership or auto repair shop PERIOD. Steve Bowen and all who work here, are honest and trustworthy above all. They have advised me more than once about the right thing to do when a regular mechanic might try and sell a costly repair. My family has bought over six used and new cars over ten years for my self and five family drivers. Bowens has saved me thousands of dollars on cars!!!
There service is affordable, dependable, and with any questions I have ever had, I felt like I was doing business with a friend who was looking out for me. I only buy Fords and only buy them at Bowens Garage because of the quality Bowens garage has been providing for over 90 years.
If you need local repair car work, or people you can trust, go here!
Honest and fair. In fact I live in NJ and drive more than 200 miles to have repair work done or to buy a car because I know the work will be done right and I won't be overcharged. I'm surprised to see anything less than 5 star reviews here, I guess some people just don't know a good thing when they see it.
Awesome, honest family dealership run by father and son. You just don't come across too many of these anymore. I purchased a special SVT vehicle from out of state, which can be a bit of anxious experience as I've never done it before and also didn't get to see the vehicle until days after it was shipped and entirely paid for. Jonathan kept me in the loop as much as he could, and sent me regular updates. Had a small issue after delivery and they handled that as well. After many poor experiences at local Ford dealerships, I'm so glad I was referred to these guys, and it's great to know car dealerships that put integrity first like this do exist.
This is an honest shop. A bit of a time machine to another time. Lots of nice theming in it's natural setting. Part of the shop has a wood floor which adds to the ambience. I like it. Reminds me of the garage my father used to bring his old car to. The repair work is top notch, the staff are honest and don't fool around. No pressure to add services that are not needed. I've found the dealership I am comfortable to bring my cars to.
I have been going to Bowen's Garage for years now and have been pleased with my experience. I bring in my vehicles for service and have bought a car from them. They don't have pushy or greedy salesmen, and they won't try and tell you things need to be repaired when they don't, they're very honest. And they give great deals! With a lot of car dealerships having a poor reputation for trying to push you, scam you, and telling you that you need repairs when you don't, I highly recommend Bowen's Garage.
