NAPA Auto Parts - Wheeler's Auto Parts in
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Address:62 Merrow Rd, Tolland, CT, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:06084
Working Time and Location
What clients say about NAPA Auto Parts - Wheeler's Auto Parts in Tolland Township (CT)
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Stranded on 84 with a blown belt. AAA says 3 hours napa says 20 minutes. Driver made sure I was good even offered to help.
Aug 30, 2024 -
If I could give 10 stars, I would. These guys went so far beyond a standard customer service experience, I can't thank them enough. They got parts super quick, recommended a mechanic shop, let me charge my phone and even drove us to enterprise when we needed a rental car to make a very important doctors appointment. Seriously, the best guys ever!
Mar 09, 2024 -
I can’t describe how nice people are here. They are so helpful and happy to go one further step to help me check whether everything was alright. Wiper blades may not be a complicated issue for most but these gentlemen just saved my life on a rainy day. They accepted Apple Pay as well. I have never been in such a great auto parts store and will recommend it to everyone.
Feb 28, 2024 -
Everyone is always so polite and helpful. Ron is the absolute best he always goes above and beyond 😊
Nov 16, 2023 -
Best customer service you could ask for. They went above and beyond to help me. I can’t thank you enough for helping with my battery today! The guys who work here are fantastic.
Dec 29, 2022 -
Excellent service. The guys there go above and beyond to help customers out.
Oct 16, 2022 -
I was stranded on a highway and I tried reaching to TA and Pilot and was treated horribly. I reached out to this Napa store and I was treated with empathy and concern. Right off the bat they were concerned and I had my belt delivered in a few hours. AND I wasn’t robbed with charges. Beyond a fair price. I’m forever thankful and will have a customer for life.
May 13, 2022 -
I needed windshield wipers. I went in and asked if they had the kind for my car the gentleman went and looked found what I needed and installed them on my car. Was very please with the service
Feb 08, 2021 -
Just wanted to give a shout out to these guys....we were just passing through and had some radiator trouble. One of the guys came over to help us right away and even offered to come outside and take a look to make sure he was recommending the right things. Really appreciated their kindness as well as their expertise. Thank you!
Dec 31, 2020 -
If you are concerned about your health during the COVID pandemic you may want to shop at another auto parts store. I recently went into the store to buy some parts and noticed that the two men behind the counter were not wearing masks. I asked about the mask store policy and was told “we don’t believe in it”. Despite 140,000 deaths in this country they don’t believe they have any obligation to protect their customers. Shop elsewhere...you will be healthier.
Jul 20, 2020 -
Excellent service. Gentleman working inside came outside without hesitation to help us out. Helped us fix the problem in less than ten minutes. A huge help considering we had 500 miles to go on a road trip! Thanks so much. Highly recommended.
Jun 17, 2020 -
Cannot day enough good things about these guys. Pulled up to their door just as they were closing last night; it was 12 degrees out and our truck was not charging. I apologized for being so late but Tom could not have been less bothered or more pleasant. He came outside and tested the alternator and battery, and determined that I needed an alternator. He called the warehouse at 6:15pm and the alternator was there at 8am the next morning. Just so clutch. We also appreciate Chris the manager being patient at closing time while Tom helped us; Chris could not have been more friendly. And today we met Ed the owner, who gave us one of their tools to help me install the part. These guys are there to help and not just ‘punch a clock’; they were professional and pleasant and went above and beyond. We are on our way to Texas now thanks to them, but we will stop by on the way back just to say hello and thank them again. Highly recommended.
Jan 18, 2020 -
Love this ❤️ place. Friendly, knowledgeable. Good hours.. And staff remembers you. Great specials.
May 08, 2019 -
Bob was so helpful. He even installed the new wipers for me, free of charge.
Feb 13, 2019 -
Always a knowledgeable and friendly staff. Great quality parts always with competitive prices. Wouldn't go anywhere else!
Sep 14, 2018 -
Outstanding service that went above-and-beyond. I really like these guys, I'll definitely be coming back when I need parts
Sep 06, 2018 -
These guys are great, very knowledgeable. Know them forever it's the only Napa I go to
May 27, 2018 -
Very helpful staff. They usually have the part I need if not they order it.
Apr 17, 2018 -
Helpful to us uneducated car folks. I get all car parts from friendly staff. Good reputation.
Jan 23, 2018 -
Great staff .... very helpful..... They will have my business from now on.. Highly recommend. Thanks. Jason
Nov 11, 2017 -
These guys are awesome.. They mixed the right paint colour for my car.. I will be going back soon
Oct 08, 2017 -
Staff is helpful, and they are knowledgeable. If you explain what you are trying to do, they can suggest tools, parts or supplies for the job (they have good automotive knowledge). Inventory is pretty good, but if they don't have it in stock, they can usually get it the same day (in a few hours).
Sep 18, 2017 -
When you want the right part the first time, go here! Better than any corporate owned store, hands down.
May 21, 2017 -
I love this company - There is nothing they won't do to get our company our parts. Chris and Ed are amazing and so are their employees! Highly recommended!
Dec 23, 2016
Nearest Junkyards to NAPA Auto Parts - Wheeler's Auto Parts
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
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