Underpass Used Auto Parts JunkYard in Wallingford Center (CT)

HORRIBLE PLACE I don't even understand how these people run their business the way that they do I don't even want to give them one star that's how unprofessional they are I called a few days before to make sure that they had the transmission for my car. I drive all the way out there just for them to tell me that they don't have the transmission even though it showed up on their computer that they had two transmissions for my car they looked in the trailer they still couldn't find it i wasted my time and my rides gas. Incredibly misleading very unorganized this place is a dump if anybody is looking for parts for their car go to Chuck and Eddie's they are way more professional!!!!!

Only posting 1 star because I have to in order to leave a comment. I called at 12pm for a tow truck to come pick up a car of mine. I stayed home all day because they said they would call 10-15 before arriving. That would be nice if they actually showed up. It was my only day of off the week until next week so hopefully next week when I call they actually show up.

called 2 weeks ago and ordered a bumper from tony, i called a week later asking on the status of the bumper he said I will check and call you back. 3 days later still no call back so i called him and was told bumper can't be bought boss is on vaction................... thanks for wasting my customers time.

I wish I could give them zero stars. Said they had a rim in stock would call me back after they verify. Never called. Called them three days in a row the third time the guy says he has no record of me calling, looks up the part and says "Oh yes we have a rim on hold for you." Drive all the way to Wallingford for them to tell me the rim they have is no good and they had no number to call me back. Mind you I gave them my number at least twice and asked to be called back. Place is a joke and should be out of business.

There very helpful and nice

I had a passenger side front door window break in my van. Unfortunately I am working at an important job right now, and couldn't take time off to deal with it, so I had to leave the task to my wife. I Googled up a list of local used auto parts places for her, and left her with the specifics of what she needed to ask for. Underpass Used Auto Parts was the 1st place she called, and they had the window we needed. She waited for them to pull the window off the van they had, and the price was very decent. Thanks Guys! It's good to know that a 63 year old woman can go to Underpass Used Auto Parts and get the right part at the right price... I'll be calling you 1st every time and recommending you to others...

very good service and got cash or my clunker

Every time I call there these guys are rude. And then hang up in your face... I can understand having a bad day... but everyday.. that is just sad. Either these guys need a break or these guys on the phone need to be put in the yard to find out that answering the phones is easy.... stop being jerks

Very good people and service but I will say there price are very off they sell there parts for the price of a new part 90% of there parts your better off buying new for what your going to pay for other then that great people never had a issue there

Best junkyard to get parts A+ worth the drive. Employees are so polite and trustworthy. I recommend truly!!!!

Very nice place, had the part I needed in no time and the customer service was great, on the phone and even better in person. Thank you!

I went here for a battery for my friends car and they went above and beyond to help me out. They even put it in for me. I would recommend this place to everyone.

Ray n Mike are great They are every helpful. Great costumes service. They know they parts. Thanks guys.

Very willing to get me what I needed. He also told me what I didn't need. Very Good PEOPLE. Very GOOD PRICES M

So friendly and giving me the item I needed which others didn't have

Teach your staff to properly drive a motor vehicle. Whoever drives the white truck with plate #DC - 2520 on October 4th is wreckless and ignorant to the laws of traffic.

When running a business political opinions should be kept to themselves I will never do business or recommend this place

Won't waste my time going there ever again they said they had a part I needed and when I got there they couldn't find it in there computer anymore

They was cool I'll go get my parts from there again

These guys know motor vehicles. If the part you need is available ANYWHERE, they will find it!

Sold me the wrong part and would only give credit.

great people, great business! thanks for all your help

They were the only placed around g that had what I needed. But I had to pay a little more.

Best service top junk yard around

The guy that works there Ray.. He is the best!!

Good used parts place. Ask for Tony

The people at Underpass auto are friendly, helpful and knowledgeable.