Eddie's Auto Body in
East Haddam Township (CT)

Fast, courteous, very fair pricing. I would highly recommend Eddie's if you need auto body work in the east haddam area.

I normally only write positive reviews, but unfortunately my experience with Eddie’s Auto Body was so disappointing that I feel I have to share it. I brought my newer truck in 7 weeks ago for a large body repair quote (not through insurance). Since then, I have called at least five different times and was repeatedly promised by the owner that I would finally get a quote. Each time, nothing came. Even the front desk lady seemed embarrassed by how the owner handles business. At this point, they’ve completely wasted weeks of my time—time I could have spent getting the work started elsewhere. It’s very unprofessional and shows a total lack of respect for customers. It’s a shame to have to write this, but people deserve to know what they might be dealing with if they bring their vehicle here.

Do yourself a favor and trust no one more than these wonderful people with your vehicle. I wish carol and Eddie owed every business that I had to hire for work. They are all you could ever ask for and more. They are patient, informative, kind, honest, hard working, and caring. I truly consider them friends after my interactions with them meeting me as their client. I can not rave enough about these two! I’m so thankful to know them!

detailed review to come. Highly recommend Eddie for all body repair. My experience was above and beyond. I’ve sent my car and parts to him to ensure the work would be done correctly. Both Eddie and Carol are the best to work with.

I just had Eddies repair my 2019 Toyota Tacoma and they do excellent work it looks like it new! Great workmanship I used to do auto restoration so finding a shop that does excellent work is not easy anymore. They go above and beyond also cleaned the whole truck!! Thanks Eddie

Eddie and Carol might be two of the nicest human beings I've ever met. Not only was the repair job on my truck immaculate, it was completed in half the time and for 1/3 the price of other estimates. Look at all the other reviews, they all say the same thing because it's true.

Took our car to Eddie's Auto Body to have what we thought was a fender replacement after a slight accident. We relied on a photo estimate and our insurance company paid out for the damage. After Eddie's had an appraisal done by a insurance adjuster, the damage was considerably more. Instead of a fender replacement, we also had to have a front strut replaced and an alignment done. Eddie and Carol are good people and should we ever need repairs again, we will definitely go back to Eddie's.

Eddie and his team worked promptly and took great care of my car, all for a very affordable price. Don’t hesitate to bring your car here.

Absolutely outstanding business. Carol and Eddie are true professionals and genuinely care about their customers. They did some major frame work on my Jeep and they cleaned the hell out of it. When I picked it up it looked like a brand new Jeep. They gave me a loaner vehicle while they had my Jeep. Eddie and Carol's professionalism, friendliness, workmanship, and customer service reflect great credit upon themselves and out shine all in the auto body industry. If you need any body work done, Eddie's Autobody is the place to go.

I can't even begin to describe how thankful I am for Ed and his services. My son backed into a tree and as a poor college student, could not afford a massive repair to his car. He'd taken it to other body shops who'd quoted him several thousand for the repair. He tried to do it himself and tried to do it with salvage yard parts, but he had no idea what to do. So, I took it to Eddie's, who worked with us to find a solution my son could afford. Ed did a FANTASTIC job - well above and beyond our expectations and well within our price range. The entire shop is full of amazingly kind people, so competent and knowledgeable. I cannot recommend them highly enough. They have earned my business for life.

I can’t say enough good things about Carol and Eddie. They were both very personable and explained things to me about the repairs on my Nissan Rogue recently. I was also able to have a loaner vehicle while the work was being done on my car which was fantastic.If you ever need body shop work done, do not hesitate to call Eddie’s auto body. You won’t regret it! Thanks again, Carol and Eddie!🚗

I usually don't do reviews, but in this case I have too. I was so impressed with Eddie and Carol an the handling of my car repair. Eddie explained everything thing so I could understand it. They went beyond the call of duty. I hope I don't have another accident. If I do it will be brought to Eddie's Auto Body. Thanks again Eddie and Carol.

Incredibly professional. Extremely kind!!! They went above and beyond to help me get my car issues resolved. I was absolutely shocked at how much they did. Super knowledgeable. Meticulous. The customer service is truly outstanding. Thank you so very much.

Eddie is an absolutely wonderful, generous, and caring guy and I’d recommend his business to anyone. A person in a pickup truck backed into my car in downtown Chester, the day before my wife expected to deliver our second child, and rendered it un-drive-able. A friend recommended I visit Eddie who proceeded to take time out of his day, late in the afternoon, to personally pull the dent out of my wheel well and send me on my way. When we’re settled in and I have time to leave my car for a repair, he’ll definitely get the call. Thanks Eddie! 🙏🏻

Highly recommend. What a pleasure to work with Eddie and Carol. Minor damage to our new car was stressful and now you would never know it was there. The workmanship was exemplary and we are so appreciative. Thank you for such an amazing job.

Carol and Eddie are so wonderful! After my car was hit I was having an extremely frustrating time dealing with the other persons insurance company and trying to find a body shop. After one conversation I knew my car was in great hands. Carol went above and beyond handing EVERYTHING for me with this extremely frustrating insurance company. They went above and beyond to make sure my car was repaired properly and expertly. I have my car back and it looks perfect.

Faith in humanity, restored! Ok, that might seem a little over the top, but seriously, Eddy and Carol are amazing. I had front end damage on my 2016 Tundra TRD Pro from a deer strike. I keep my truck in pristine condition and was very concerned about finding someone who actually cared as much as I do about restoring it to it's original condition. Eddy and Carol were highly recommended by a friend and after meeting with them, I knew they were the ones for the job. Not only were they super nice, they even battled with my insurance company to get me the dollar amount needed to repair it with actual TOYOTA parts, rather than the cheap knock-off garbage that insurance companies try to slip by you. Once they navigated that minefield, they told me it would be ready in a week, and lo and behold, I just picked it up today, exactly a week later! Not only was it on time and absolutely perfect, it was detailed inside and out! Not to mention, they provided a very nice, newer, clean loaner for the week! I can't say enough about Eddy and Carol. It was a pleasure. Thanks to you both!

After reading many wonderful reviews, I stopped in to meet Eddie and ask for a quote for my rear panel dented Nissan Rogue. I found Eddie nice and professional and he thoroughly went over the process of my repair. He took my personal information and said it would be a month before the work could start. I have called three times in two weeks and no return for a quote . Guess they are busy- isnt everyone these days- but their quote protocol and customer follow up service does need some work.

Carol and Eddie are the people we always wish for but can't seem to find. My 2015 malibu was hit in the rear-end and my brother-in-law recommended taking it to Eddie's autobody shop. We have just recently moved to Connecticut from California so I had know idea where to go. Best decision we could have ever made taking it to Eddie's. My car ended up being totaled but with there expert advice we are on are way to recovering the replacement cost of my vehicle. They have been so supportive of our needs and they not only treat you as a valued customer but as a friend. So if you find yourself in need of expert bodyshop repairs Eddie's is the place. Don't settle for less.

Eddie is very friendly and knowledgeable, the place came highly recommended. I brought my vehicle here to get a quote and to try to get work done. After a few reminder phone calls I waited 9 weeks for the quote. Never came, never started it. I eventually chose a different place to have the work done. Unfortunate, but overly excessive wait time for an initial quote that was promised in "about a week"

The best auto body shop out there! Eddie has fixed my families vehicles for years and he always does an amazing job. His paint matching is perfect as well as fitting panel gaps just right. He won’t use cheap parts and will work with your insurance company to get your car fixed the right way. You would never know the vehicle was in an accident when he’s done with it!

My parents priced several different body shops to repair the back gate of their car. Eddie gave the the most fair price by fair and treated them with kindness and respect! They would highly recommend Eddie and his wife! Thanks again, Joe & Mary Ann G.

They are awesome people. I've known Eddie (Pepe) since I was a little kid. My uncle Mark had worked there for 35 years. My father worked there before he passed away for years also. With no bias however because I tell it the way it is. You will find out for yourself how nice of a guy Eddie is and how sweet Carol is. They will work with you and handle your insurance and it is a smooth, pain free, easy transaction

I recently bought a certified pre-owned car out of state due to the rarity of the color combination I wanted. The dealer alerted me to some scratches and gouges on the bumper before transit and offered to pay for the repair. I wasn’t happy with the shabby detailing they did so they also covered the cost of a new detailing. Eddie’s reputation speaks for itself in our area. After being so disappointed with the dealer for multiple reasons, it was nice to work with a place known for its high level work and integrity. I knew my new car was in great hands. Eddie’s is unlike the majority of service places these days. They are experts in their field, honest and you feel trust there. They are passionate about the work they do and you can feel it every step of the way. Customer service these days is so lacking that it’s refreshing and a relief when you deal with a place like this. I feel I now have the dream car I’ve waited a while for. Carol and Eddie really set the level for high quality service and the results are beyond fantastic. My car was returned to me in much better condition than when I received it from the dealer. Their detailing team is just amazing and their prices are very reasonable given the fact you’re getting basically the best service and results possible. Do not even hesitate. Go here if you need any body work or detailing. Thank you.

I had gotten a couple of quotes to repair my car fender, and then I went to Eddie's. First, I was greeted warmly. Then Billy tried to repair the fender without making it a big job. When that didn't work, he considered how he could fix the fender without costing me too much. They were able to take my car when I could leave it. They did a beautiful job... and came in under bid. They treated me incredibly nicely every step of the way, and they gave me back a far cleaner car. I would HIGHLY recommend Eddie's... and it was a long way from home for me.

The staff is extremely helpful and friendly. This company is overall one of the best companies of any type that I have ever had the pleasure of dealing with. And above all, the work they do is spectacular. They repaired the rear quarter panel and I don't even know how it is possible, but not only did the repair look flawless, but my entire car looked beautiful. I couldn't even stay mad at my son, who was driving the car when the accident occurred because I was so pleased afterwards!

I have used Eddie's to repair my vehicles on a couple of different occasions now. They are professional, thorough and very detail oriented when it comes to the repairs they make. From a parking lot dent and scrape to a front end collision, the cars came out looking brand new. The do great work.