This rating is based on customer reviews, inventory size, pricing, and service quality
Durham Auto Parts in Durham Township, CT shows mixed-but-positive sentiment. Many highlight a knowledgeable owner, professional help, solid inventory, and parts sourced from multiple vendors; some even note better-than-chain prices. Strengths include service and stock availability. Common complaints: brusque phone etiquette, occasional wrong parts, and especially inconsistent pricing with a few reports of steep markups. Little info on yard organization or wait times. Verdict: 75/100—good know-how and selection, but confirm prices and part numbers upfront.
What clients say about Durham Auto Parts in Durham Township (CT)
I was a pain in the ass, ordered some parts without diagnosis first and lost my receipt, Came in and he was able to return them with a restocking fee. Great place to go to get your auto parts and he was able to get From many vendors. If you’re in the area, it’s a great local store to get your auto parts
You always get better quality and pricing at a local shop. Came here today for wiper blades because Advanced Auto Parts Wanted $38 for each wiper blade. Came here and they were $16 each for a comparable winter blade. Shop Local and save.
During our pandemic the gentleman running the store today on April 17, 2020 decided that it was OK to rip me off on a battery because during his business time is slow because of our pandemic he tried charging me almost $180 before tax and core charge for a battery that goes for $90 before tax . then decides to offer to sell me a different battery was smaller cold cranking amps for $150 he’s running a phenomenal business there.
They are CROOKS BEWARE
A reputable local service shop replaced a rubber driveshaft coupler for me. On line the cost of the part ranged from $13 to $25 depending on the vendor. There were over 30 different sources for the same part. Mike from DAP sourced it for $237 and discounted it to $169. He charges 700% over other vendors. When I questioned it, he said he did not use the most efficient source which translates into, too bad. I checked his GKN source price and their list is $78. Draw your own concluisons, I have his receipt for proof of the above. I provided him an opportunity to adjust his price to something fair, he told me what to do to myself and hung up. Good luck if you buy there.
