The parts arrived damaged at my father's auto dealer. They told me that this was the auto part where they bought them. Bad parts, the quality has also dropped and is no longer what it used to be.
All the staff are knowledgeable. Which is great because I am not. I have been a customer for over 30 yrs. Jim and his staff have always been so helpful
Prices are good for better quality stuff and the service is beyond.. Those guys know there store and know there parts. You can go in there needing a part from something 50 years old and they will have it in front of you in less then 30 seconds every time.. It's great to see guys so knowledgeable and helpful!
Napa usaualy has what I need, sometimes when others don't. Parts seem good quality but always pretty pricey. I dont know if they have any actual leeway, but this particular location made me purchase more than I needed to meet their minimum credit policy, even though I had just made an eighty dollar purchase moments prior and just had to run back in for something small I forgot, so that was pretty annoying! Ultimately, mostly satisfied otherwise.
No issues with the store other than that none of the employees were wearing masks during my two recent visits there. This was once in late December 2020 and again in early January 2021.
I know opinions on mask-wearing vary, but mine is that we all should be doing it in public until the pandemic is over. The store should be doing more to protect its patrons and employees.
After a bad experience elsewhere this morning, where customer service couldn't figure out how to help me look up a part, it was a welcome change at Napa Woodbury. Great guys and helpful as always.
Service that goes beyond just looking up a part in a computer, these guys go above and beyond to get you the right parts you need no matter how odd the machine you are working on is.
Favorite auto parts place to go to in the area. Guys are helpful and pleasant to deal with. Had to buy a new battery for my Jeep and they even loaned me tools to change it out in the lot.
Always able to get parts I need. They have parts to fix my tractor, my boat motor, my 20 year old German roadster, my plow truck. Just describe it and they will find what you need.
This is the kind of place that is so effective, you are in and out of the shop very quickly -- and forget to write a review to say how much you appreciate shops that just work!
Great parts guys with amazing knowledge. They go above beyond the help you and make sure that you're getting exactly what you're looking for. My new Napa store near me.
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