P & C Repair, LLC in
Thomaston Township (CT)

I don't live in the area but I work in the area. Therefore I am not familiar with any auto repair shops or a mechanic in this area. I read good reviews from customers about this business, but I'm cautious about family members and friends pumping up fake reviews on businesses I dropped my vehicle off for the day with a headlight issue. The headlight would not work even after I replaced the light. This is now a electrical issue where a bad wire needs to be traced down . This can easily be a run away train, hours and hours of testing and probing looking for that one broken wire or short. At a State labor rate of $150.00 this could easily be a $800 - $900 bill exaggerated hours added on if a shady shop was doing the repair. With a electrical diagnostic you are pretty much at the mercy of the shop owner and you are hoping for some honesty and integrity. I am happy to say that I found this shop here in Thomaston. P & C Repair 64 N. Main St. Thomaston is the shop. My diagnostic and repair bill was only $150.00 That's fantastic ! Thank's again P & C Repair , I will let my co-workers know that they can drop their car off there for the day and the repairs will be honestly diagnosed and repaired at the end of the day.

I went to P and C for the first time for brakes and rotors along with an oil change. They got me in the shop the next day, did the repairs and it was ready that day. Very courteous and friendly staff. The prices were a little high to me but I can live with that in light of the quick and friendly service. I plan on returning for my next repair or maintenance work.

Excellent service. My car had a cylinder misfire and they took it right in to get fixed. Friendly and highly professional staff.

I was having ignition problems and they kept at it and found and fixed the issue! I'm so happy that I know when I go to start my car in freezing weather it's going to start right up, thanks for the great service and very fair price!

As usual dealing with P&C is nothing short of perfect. Thier excellent knowledge and service to every issue I have brought to them is outstanding. Reasonable prices and nothing completed you don't need. Can't say enough about this place.

I went to this shop for alignment for my work truck. They scheduled me first appointment Monday morning. I waited until about noon to hear from them. I called and the truck still hadn’t been touched. They close at 5. It is now 4 and I still hadn’t heard anything. I call. They tell me there was issues with the tie rod ends which are brand new and they couldn’t align it. I got there about 430 to see what was going on and talk to the mechanic. He blamed the manager for the 0 communication. I asked for a quote to do the work. He tried to keep the truck without giving me a quote and said they would do it in the morning. I insisted on getting the quote first before I left. He quoted me around $875 to change the tie rods. I told him they were brand new. The manager went to the mechanic and asked him what the truck needed. It was the center link. About an hour job the mechanic said. That I know to be true as well. Then he fixed the quote over charging me $100 for the part that auto zone had. That’s fine they need to make money on parts. It was the same price with the centerlink and alignment. Alignment was $175. He handed me the quote with no hours of labor listed. So $300 for the part. $175 for the alignment. That’s $475. Where is the other $400 to change the part for an hour job. I took my truck and left. I changed the part in my driveway in 40 minutes. Horrible communication, very sketchy people with the invoice and sneaky trying to keep my truck without giving me a quote first. That’s a terribly run business and I do not recommend you go there to have work done.

Best shop locally. Hands down. And this is coming from someone who literally went to almost every shop in this area with simplistic issues. Best customer service by the managers and crew expecially down to explaining issues and seeing next course of action to ensure the vehicle is safe. My whole family now uses this shop with close to 10 vehicles being serviced here within a year alone! Very glad to use P&C and will continue to suggest them to friends and family locally.

First time here and did they ever perform! Fair pricing fast and honest. Cole is always available and the no nonsense approach is refreshing. He saved me from a very difficult situation and treated me as if I was his best customer for years. I strongly suggest you give him a shot. You won't be disappointed!

I’ve been going to P and C for some time now. Cole is great and super honest when it comes to your car troubles. I recently had to visit when my car was making a horrendous screeching noise which I thought for sure would be a costly repair. Much to my delight, Cole informed me it was only loose gravel trapped underneath which he cleared out and sent me on my way. P and C has always treated me well and I highly recommend them for your car service needs. 👍👍👍

I took my car to this shop after I had a check engine light pop up on my car, they were able to identify the problem quickly and fix it in a timely manner. My car ended taking longer than expected and a mechanic worked on it after hours so it would be ready for me to pick up the next morning. This shop is honest, reliable and filled with good, hardworking people! I would recommend this shop to anyone! Prices here are great, and I didn’t feel as though they tried to nickel and dime me for every little thing, they just wanted to fix my problem and have me be on my way!

This is my second time going here and very thankful for them! Very helpful gave me a lot of information to get my car back on the road! If you need a good mechanic come here without a doubt!

Great crew , honest and helpful. I worked my own car for years and I feel comfortable going here. Done right.

This place is awesome! Got a second opinion from them after anothet shop quoted me almost $2000 for more repairs after already paying them $1700. Took it to P&C and told me exactly what I needed for a 1/3 of the price. They’re not trying to sell you anything you don’t need. My car drives like it used to now.

Best shop I've ever been too. We’ve never had a good experience at a shop besides this one. Very knowledgeable and nice people, and I would highly recommend this place to anyone.

Honestly, I feel really bad leaving this review for a nice local shop but I also feel like I should. I had some engine issues earlier this year (oil leak.) brought it to this shop and they quoted me for the work. Got the head gasket, water pump, etc done in about 3ish weeks for a decent price. Brought it back, got some exhaust work done and that went well too. Now here’s where it gets exciting. Just one or two days after the warranty on the engine work was up, the head gasket failed again. Brought it back, I told them I had replaced the thermostat thinking maybe it was the problem but found hydrocarbons in the coolant. They called me telling me it was the thermostat… but I just replaced the thermostat?? I said I tested it for H.C.s and it came back positive… later I got a call saying I was correct. They had the car for quite some time until I got a call saying one of the headbolts were stripped because the engine overheated.. this is where I felt like something was up. I’m going to go out on a limb and assume the headbolts weren’t replaced the first time… anyway, they fixed it up and said they’re gonna do me a solid and only charge me like $400 after holding onto the car for nearly a month and blaming me for their work failing. Anyways… about 3 more months, if that, down the line GUESS WHAT! head gasket failed again! Left them a message - no call back! Sucks because they have such good ratings. I really feel like I got somewhat shafted here. I mean come on… the price wasn’t bad, took quite awhile, and the work failed twice. Now I’m out quite a bit of money, and don’t have a car to make it to work. I would’ve been better off throwing a whole other engine in there !

After a brief conversation with the owner who offered to refund me for a failed part I declined and walked out. The owners honesty and patience to explain his position is worth more than any part on the truck. I’ll definitely go back to this honest family owned business.

Cole and his staff are top-notch. In a jam and need service, pronto? This is the place. Extremely affordable and one of the few, honest mechanics around.

I was having major problems with a used Subaru that I bought. No other shop could figure it out, but these guys got me straightened right out. They were also very fairly priced and then they called me several days after I got my vehicle back from them, to ask me how things were going. If you're looking for a shop that knows what they're doing and is trustworthy, look no further.

They are honest mechanics and don't try to charge you for stuff you don't need. This is the only place I will bring my car now.

P & C is the best! Not only was I able to get a next day appointment for my vehicle, they understood that I needed it for a road trip, and had it completed in 1 day. They explained everything, prices are more than fair, and always take the time to make sure your vehicle is done properly. This is not my first time taking my vehicle to their shop, and it will not be the last.

Awful place. Awful ownership. I brought my car in for a noise in the front end. They ended up telling me I needed $1,400 worth of work done (which I thought was expensive for what it was). Against my better judgement, I told them to go ahead and do the repairs. The very next morning, I heard the car still making the same exact noise I brought it in for and that they supposedly repaired. Did they even test drive the car after? I called them and they took it back in a few days later and told me I needed another $350 worth of work done. This should have been on them to make the situation right, but they didn’t. Even after much arguing over the phone. The owner couldn’t be more dismissive. I would have even been glad to pay cost on the parts, but I believe they were still trying to charge me “list price” plus labor on top of it. Bottom line, If you charge $1,400 to begin with, tell me you fixed the problem I brought it in for, and you didn’t, you should do your best to make it right. They didn’t, or even attempt to for that matter.

Above all, these folks are kind, caring people. They have fixed numerous problems with our Subaru over the past few years. They have been more than fair about charging. I would recommend them in a heartbeat.

Sadly, I had a poor experience. My truck wouldn't start so I had it towed to this shop. After about 2 weeks I was called and told the starter was the issue. Starter was replaced and the truck still did not work. A week or so later I was called and told a wire had been found that was broken/ mouse damage and repaired. $530 got my truck back and I found an under-carraige panel still in the backseat with attachment bolts missing. The truck stopped working again a day later when I tried to start it again. When I called up for more specifics about the wire that was repaired I was told that a wire had not been repaired just that the battery terminals had been cleaned. Last night I inspected the battery terminals and found that they had not been cleaned. They were rusted and corroded. So sad.

I brought my SUV in as it wasn't running well. By the time I got it there, the transmission went. Cole looked at it and told me all that was wrong with it. The transmission wasn't the only issue. I chose to junk it, and it was picked up 2 days later. I went into the shop to pay for the evaluation, and the 2 days it was parked there. Cole told me I didn't owe him anything. I told him I would give a review. You don't find many kind, honest mechanics around. I am a customer for life!!! I have talked to numerous people who use this garage to service their vehicles. Good honest work at reasonable pricing is what I have been told over and over again. Thank you, Cole. You made a difficult time much easier and now have a customer for life.

Always top notch service. And their cars for sale are insanely nice, with no detail overlooked. I recently bought my truck from them and it is beyond what I hoped for. Not only did they address the things I wanted, but added even more after the sale that just really put it over the top. Strongly recommend!

I would recommend this auto shop to everyone I know! They are amazing. Honest, fast, and reasonably priced. I had my car stolen last year and they helped out so much. And quickly. Everyone is amazing.

Great Service, Shawn takes great care of our commercial trucks and gets them in asap when we need immediate service unique to other service operations in the area. Highly Recommended!!