Brownie's Towing & Recovery in
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Address:190 Danbury Rd Unit C, New Milford, CT, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:06776
Working Time and Location
What clients say about Brownie's Towing & Recovery in New Milford Township (CT)
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They have always been on time with us. We run a business and time is of the essence. They have always come to our shop in Kent right when they say they will and they're always accommodating. Long or short trips. I chose them over Candlewood towing because they were always late and nasty on the phone.
Mar 12, 2025 -
This place is the most thieving place I have ever seen!! They changed 3 tires on me. (I brought my own tires so the price of the tires was not included in the bill) and they changed an air hose. Anywhere else would take 2 hours to do that job. These people charged me almost $900!! Just to change the tires. That is a clear rip off. The owner writes the bill and disappears so the customer has no one to complain to and the employees just say they are employees. These types of people who make a living ripping others off have to pay for their actions somehow. I hope you don't get to enjoy the money you stole from me.
Feb 20, 2025 -
This company is absolutely horrible and unprofessional. The driver damaged the car and had the nerve to be rude and disrespectful by addressing me as “You people”. This company does not know how to properly address Black customers nor do they have respect and care for vehicles.
Nov 05, 2024 -
They had a truck out to me in 20 minutes. Great service, reasonable price. Definitely recommend.
Oct 19, 2024 -
Called at 4am. He quoted $219. I told Him that I appreciated Him coming at this hour. He grumbled and then said "bother someone else" I am Always amazed when someone offers service and then gets mad when you call them
Apr 17, 2024 -
I called Brownies to get a jump on my car battery. The price quoted was $140! I got a jump for a much cheaper price at the next place I called. Brownies is very expensive!
Oct 11, 2023 -
Look I wish I had taken photos but I was in so much shock when my truck broke down east bound on RT 84 about mile 67 that all I could think of was how I was gonna get my family home. We were coming back from a 1500 miles trip to west Pensilvania from Boston. We were on an F450 towing a new equipment trailer that we had purchased as part of a new franchise that we invested on. So towing this gig wasn’t going to be a any man’s job and I was worried that I wouldn’t be able to get it done. Specially given the fact it was 11:00 o’clock at night. But to our amazement (God is great), after trying every option listed on Google for recovery and 24 hrs repairs nearby, Brownie’s was the last number we tried and Boom !!! From how Paul handled the call to how he came himself within Las then 30 min to get my family in his personal vehicle because it would take some time until he could get an operator on site to tow my equipment. (Mind you, I didn’t ask for him to come, he offered) Not only he did this and brought us to the hotel, he even went as far as when hearing my wife and I saying that we o my had credit cards and no cash, he offered us if we needed cash. When I tell you that this man was an angel that came to save us yesterday, trust me and believe me: He was just it. I wish o could give him 10 stars but I hope this helps him and helps those whom ever find themselves in a vehicle jam around the Danbury CT area, don’t even bother with anyone else cuz you will NEVER experience the same level of service that Paul os dedicate to give. I hope Sucess, happiness, health and wealth ALWAYS follow him wherever he goes. May his team be blessed under his guidance and his family experience joy and all good things life has to offer. Good bless you Paul and thank you for saving my family.
Oct 11, 2022 -
Great as usual ! I deal with them quite a bit they are very experienced very careful with your property and reasonably priced always first choice to call !
Mar 25, 2022 -
Matt was amazing the other night when he helped my son and his fiance. I can't say how much it meant to me to know he was taken care of. Thank you Brownies, your amazing!
Dec 01, 2021 -
Great service. They came to tow my jeep and ended up fixing the problem which didn’t require a tow. Didn’t charge me a penny. Great service!
Oct 06, 2021 -
My husband alternator died out in Roxbury, I called brownies for a flatbed tow to Waterbury. Austin was the tow guy, very nice down to earth guy, had to wait quite awhile to get picked up because the flatbed was out on another pick up. Besides that it was cool. Will use them again in the future if needed in that area.
May 22, 2021 -
Staff Not professional at all. Lying to my insurance company about being in possession of my vehicle. Refuse to give me a copy of my signed vehicle released form
Mar 30, 2021 -
I had a vehicle that needed towing to the mechanics, Brownies got my truck there that day, my vehicle was well taken care of, and the price for the towing was very reasonable, I will use Brownies services agian and would recommend to others
Mar 27, 2021 -
A special Thanks to Tom for coming to help me out. I thought my starter was bad and it turned out just to be my battery. Very professional and kind hearted. Thank you. I would recommend Brownie's Towing any day. Kelly
Dec 30, 2020 -
Great experience. Called late yesterday afternoon after my Tahoe broke down. They got my truck back to me shortly thereafter. Professional driver too, did a good job dropping the truck off and was pleasant to deal with. Thanks Brownie's. Looking forward to working with you again!
Sep 30, 2020 -
Very professional. Very accommodating which is very important when dealing with a shop after you have had serious accident. Would highly recommend this shop.
Aug 30, 2020 -
My old Jeep was not running. Tom came, and towed it away. It was difficult to get the part. It took weeks. Almost everyday, Tom txtd w an update. He is the type of guy, that you can hand your keys to, and walk away w/o worrying. Professional, knowledgeable, and friendly. Price VERY FAIR!. Thanks Tom, you made my day.
Jul 16, 2020 -
We were in need of a tow with our motorcycle on a late Saturday afternoon...Called Brownie's they showed up within 15 minutes. They had with them two cold drinks since it was so hot. The owner had answered the phone as we found out latter from Seth our tow driver was very nice and friendly and was Seth, and professional ....again thank you ..
Jun 21, 2020 -
Tom was very helpful. He even suggested a repair shop that was closer. Thank you Tom. I would definitely use Brownie’s again.
Feb 22, 2020 -
Teddy did a great job. He responded quickly, communicated clearly and was overall intelligent and practical. Next time my ex doesn't bother to sand her driveway, I'll call Brownie's for another 10 ft tow!
Dec 11, 2019 -
Great company. Quick and reliable. Professional and friendly staff. Tom and Seth are awesome. Put this company in your phone for emergency tow.
Jun 11, 2019 -
A job that could easily have become a nightmare was swiftly and safely handled by Sean from Brownies Flatbed Services. He picked up my car from auction, protected it and delivered it in between the northeast storms. Sean is a consummate professional that uses top grade equipment and provides excellent communication. I'll be back!
Apr 26, 2019 -
I have to say that this is by far the best towing company around. My son got his car stuck in mud which seemed impossible to get him out of...I called Brownie towing and a very polite female picked up and calm me down and that this should not be hard for their company to manage...This nice gentleman named Tommy showed up...He is a highly skilled individual who found ways to get us out of this Jam which we were giving up hope on....my son 20 year old n his first car and just got a week ago was sad to think his car will never get out ...Hands down Tommy and Brownie company are the best tow company around...Thank you so much for helping us when all else failed...
Apr 25, 2019 -
Called twice, and they ended up making me look bad since i promised this company will do it as the gentleman whom picked up said he will do it that day, ita been over a week and not even a call back. Unprofessional
Dec 12, 2018 -
I contacted Tom for help loading a motorcycle and car into a shipping container. He was very responsive and proactive. He arrived at the scheduled hour to look my situation over and offered suggestions to make the job easier and safer. The day of my move, he arrived right on time and handled everything efficiently and safely. Highly recommend the services of Tom and Brownie’s!
Nov 05, 2018 -
Brownies Towing and Recovery is top notch. I needed a forklift that was in Connecticut, delivered all the way to Maine. I called and dealt with Tom, who was very helpful and gave me a quote right away. They were not the cheapest quote I found, but based on the overall service and experience I had with this company, It was well worth paying a little extra money for their top notch customer service, and ease of doing business. His driver, Hudson was friendly and professional, and although he got caught up in traffic on the way up to Maine, he did not hesitate to communicate with me his current traffic status. Whether you need a car towed, or heavy equipment transported, I would use Brownie's as often as I could if I was living in Connecticut.
Jul 30, 2018 -
Terrible car trouble turned out to be not such a bad night. We broke down on the side of the road. Tow truck came very quickly. Driver got us to the repair shop, and even offered us a ride home. Bill was cheaper than I expected. Highly recommend these guys
Jun 18, 2018 -
The guy that came to help was very rude and disrespectful! Never again will I be calling this company or refer it to anyone again!!! Complete rip off
Feb 24, 2018
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked