They treated my friend terribly. Arrived an hour earlier than the agreed pickup time and cancelled the tow and cursed out my friend. DO NOT DO BUSINESS WITH THEM
Had an excellent experience with Meagan’s towing and their towman (Jamie/TJ)? Extremely prompt service - got to me in 30 minutes. Great communication - TJ called me to let me know he was on his way. Quick pickup and drop off at each of the locations. TJ went above and beyond, dropping me off at my home after leaving the car at the service station. Very impressed and grateful for such a great service at a stressful moment when I was broken down in the middle of the road. Thank you!
T is the best. He called me to make me aware of his ETA which I really appreciated. He let me sit in the cab while he loaded the car, so I wasn't in the cold. He was very personable on the drive over to the service center.
10/10, first tow experience (and hopefully the last) was wonderful through the whole process
Excellent service. They said they would arrive in 20-30 and were there before 30. Tow truck driver Stephen was extremely outgoing and helped look in my hood and show me how I accidentally rewired my alternator and battery connector wrong and took my back to my house roughly 50 miles away. Was talking to me the whole time and had a deep understanding and love for cars that I greatly appreciated. Even gave me tips on mods to add to my car. Would recommend them any day. CTSW
To avoid hitting a car I swerved and ran into a snow embankment. I called roadside assistance through my car insurance company as I could not get out. Meagan's Towing was dispatched to me. I did wait an hour but the service was great. Castro was the person who came to help me. He called and asked me if I was ok and if I had heat in my car as it was 2 degrees out. I told him I was fine and my car was running with heat. He asked me if it was safe to take pictures so he could assess the situation and see the best way he could get me out. I told him I could only get out on the passenger side but I could send him the pictures and he thanked me and said he would be there soon. He arrived and explained to me that he would have to slowly winch my car out so as not to cause any damage but I would have to watch for his signals on what to do. Turning the wheels, braking, putting the car in neutral then drive, etc. We had to do it slowly but he got my car out and with no damage at all. I was very grateful to him. Thank you Castro for your expertise and patience in getting my car out that embankment, especially in very cold weather.
Referred to Megan Towing through State Farm roadside assistance after getting a blown tire on the highway. I waited two hours before anyone bothered to call me.
When they finally did call, I was told they could not assist me while I was on the highway. Fair enough. I then drove off the highway to the nearest exit specifically so they could reach me. Apparently that effort earned me another hour of waiting.
During one of the calls, I was rushed off the phone before I even got off the highway and told to call back once I was clear. I tried calling back three times. Straight to voicemail. I also sent a text. No response.
They eventually called me back as if they had been waiting on me the whole time. The tow driver claimed he could not find me, so I sent my live location on WhatsApp. He said he was three minutes away. Twenty minutes later, I called for an update, only to be told he could not get to where I was and the job needed to be canceled.
Communication was terrible, coordination was worse, and the overall experience was wildly unhelpful, especially while stranded with a blown tire in cold weather. Maybe it was a bad day, but if this is how roadside emergencies are handled, I would hate to see a good one. Thanks for absolutely nothing, Megan Towing.
They accepted and dispatched a truck to get me when my tire blew out and it was 16 degrees F outside. Gave me an estimate of 1h15m to 1h45m. When I called them after 2 hours of waiting, no one would pick up. Made a bad night even worse. Don’t depend on them.
Great service, never saw a faster service! my wife had a problem with her car in the middle of the street and when I called Marvin handled it for me pretty fast, less then 10min and she was out of there!! Meagan’s towing and recovery are the real deal!!
Very professional and personable! My car started acting weird before getting on the highway. I pulled over at a gas station and my husband called Meagan’s Towing & Recovery and within 5 mins Castro showed up and helped bring me and my car back home safely. What first started as a stressful and bad experience the day before New Year’s Eve, turned into a successful car rescue mission. Thank you for taking care of me and my car! Very Grateful :)
I had the unfortunate opportunity to use Traveler's Insurance Roadside Service today for the first time. The response from Traveler's was excellent, but even better was the service I received from the towing service they dispatched. I was contacted almost immediately by Meagan's Towing and Recovery to inform me when to expect the tow truck, and not long afterwards by the tow truck driver himself. The elapsed time from my call to Traveler's to the pickup of my vehicle was less than an hour. Every one involved was courteous and professional. I especially appreciated the prompt and frequent communication. Highly recommend and I have added Meagan's to my contacts should I ever need assistance in the future.
A big shout out & thank you to Marvin & Alex from Meagan's!
Thank you so much for helping me out and assisting with my tow. I just want to say Merry Christmas 🎅🏾 to the gentlemen and team who helped my car after being stuck for a few days. Thank you and God bless, this holiday season. 🙏🏿
My bike broke died today in the super cold and Joe came out and towed it. He was very friendly, quick, and efficient. Thanks so much Joe and Maegan's towing!
Dutch is the man! This gentleman is exactly the kind of people we need more of in this world. My car blew a tranny line and Dutch made it effortless. Went above and beyond made my bad night not so bad. This man deserves 6 stars if I could give him them i would. Nathan A.
Joe was a great driver. He kept contact with me from start to finish and has a great personality. He worked and moved efficiently but with care for my vehicle and was very personable. I would highly recommend if ever needed again.
⭐️⭐️⭐️⭐️⭐️ Review for Marvin
Working with Marvin was top tier from start to finish. From the moment he reached out, he kept me fully updated and in the loop on everything — from the arrival time to driver details and overall coordination. Communication was smooth, professional, and consistent the entire way through. His driver was on point, respectful, and right on time. You can tell Marvin really values reliability and customer satisfaction. Definitely someone I’d recommend working with again — 10/10 experience.
drivers are well experienced, handle customers with care, and all around genuine and helpful people. great on call service, time management, and overall performance!!
My car did not turn on I had some issues I happened to call Megan's towing and I would like to say thank you to the dispatcher for helping us out every time we call and also the driver of the truck. Ty guys for great work.
Incredible experience. Handled my car with care and treated me with the utmost respect. I’m usually hesitant with towing companies, however Meagan’s made the process as stress free as possible. Highly recommend !
I highly recommend Meagan's Towing & Recovery. Just had to get my car towed and they showed up timely and were very professional and easy to work with. I would definitely use them again.
The dispatcher was on point took care of me right away. They lucky to have him thank you very much. I’m home and I’m safe thanks to Meagan’s Towing and the dispatch.
When I had a flat tire I call several towing companies and they said it would be a couple of hours. SMH.
So when I called Meagan’s towing a young man helped me right away and told me that he is sending a flatbed to help me.
He is the manage/dispatcher. He was Kind and understanding and he’s willing to help you out right away. Thank you!!!
I will be recommending this place for all my friends and family and neighbors.
I had an excellent experience with Meagan’s Towing]! When my vehicle broke down unexpectedly, their team arrived quickly and was incredibly professional and friendly. They not only towed my car safely but also offered helpful advice for next steps. Their prompt service and care during a stressful time made all the difference. Highly recommend for anyone in need of reliable towing!
Meagan’s rowing and recovery service was great. When I called for my service, they had a great response time, communication, and helped me get to where I needed to go.
Luis helped my friend out with his car and was very polite and outgoing. He got the job done quickly and efficiently. I am grateful for his help, and I do recommend him to anyone in need.
I needed a tow at 2 pm to a nearby tire place. They told me they’d pick me up in 60-90 minutes. 4 hours later and about half a dozen unanswered phone calls later they showed up. By that time the tire place was closed. Their incompetence cost me $200 in uber rides and a full day of work. The only reason it’s not 1 star is because they didn’t damage my car.
