not a lot of pick and pull places left in ct. this one is a good place to find what you need. if they dont have it at the counter, drive over to the yard next door and pick and pull the parst yourself. avoid rainy days or snow, walking the yard is a hazard with all the parts people throw around.
Absolutely awful junk yard to use. If you are scrapping your car call Denver auto place or brookside, they will pay you more for your car. This junk yard is awful. Someone told me to stay away from this place and I see why. Ordering a part for a car is like talking to toddlers. Nobody has a clue what's going on there. I have no clue how this place is still in business.
Beware..
Great selection of parts, however, you better show up early in the morning. I've been coming here for years but three times now, I show up a half hour to 45 minutes before the doors shut, and they're already closed. The workers shut the door so they can leave as early as possible.. Not how a business should work. You have hours posted, those are the hours. I only drive 30 minutes, but imagine you drove over an hour to get there, only for them to lock you out.
Wasn’t going to originally bother leaving a review, but after waiting since last Thursday for them to pick up my car for scrap that was broken down at a friends house They finally were able to pick it up today but when they did, I realized I forgot to grab the license plate off of the car and also realized I still had my front license plate in the glove box so I called and they told me to just come down so I did when I got there. The gentleman inside had a very bad attitude and it was a complete jerk about me needing my license plate off the vehicle and said I should’ve grabbed it beforehand. Thankfully, the tow truck driver was just walking into the office with the plate off the back of my car, but when I mentioned that I had another one in the glove box, the guy at the front desk refused to let the truck driver go get it even after he offered employees like that is what gives companies a bad name and this employee just cost this company my business, and my family’s business from here on out. A little respect goes a very long way
Staff is polite but their offer is to pay $300 for your rimless car and do $2000 worth of damage to your driveway and have you sign a waiver clearing them of responsibility. This disrespectful offer because the junkyard can't bring a couple Ford rims to take the car they're buying. Greatest sign that the country went to shit.
It's come up so mitzvah easier. New system where they actually give you a slip to where all the card are labeled and located to make your trip much easier... and barrels on wheels to use.
The front desk employees have all been kind to me. They have also been accurate in itemizing huge messes of parts I pulled. Older guy cashier went out of his way to help ring out a particularly big (5 wheelbarrow full) order and help me get it moved to my vehicle before they closed.
If you are a Car Junkie this is the place for you! It is $2 to get in. You have a huge selection of junk cars to choose from to get whatever part you possibly need. When you check out the parts are super cheap! They take cash or card. Make sure you bring your own tools and wear dirty sneakers or boots. You're going to get dirty. They have wheelbarrows to help you once you pull the parts out of the car to get them to the checkout. They offer 60 and 90 day warranties on most parts as well!! Had a super fun time pulling parts and accessories needed for my car! (2013 nissan murano) but they have almost every car, truck, suv you can think of.
New service car locator in the yard,tells you exactly where your vehicle or alike vehicle are located.Left ,or Right side and row.Game changer.I was out with my parts 25 min flat.
I called what I thought was 1 location ended up being half hour away. Then after telling me to stop by I ended up needing to hit the pick n pull. Im in a black and white dress. I expected to just grab n go. Otherwise they had exactly what I needed and great price!!
Not the best "pick and pull" too much parts and debris in the rows between the cars. Difficult to navigate especially with your wheel barrow if you are using one. Also, not very happy with the pricing. The whole point of going to a "pick and pull" salvage yard is to save money. They often charge the same price for a part that I can get off the shelf at other yards. Why go through the work if you aren't saving any money? Also, if you are going in there with your own wheelbarrow, you have to deal with going up and down stairs with all your tools...not fun. If there is a plus it's that you will probably find what you are looking for here. Other than that it's just not the best "pick and pull" yard.
I called for the second time on 12/28/2024 to resolve some miscommunication with a part I had ordered. The older-sounding man that was speaking to me through the phone took my whole situation as a joke and was giving me this sarcastic attitude without being useful one bit. If it wasn’t for Kurtis/Curtis today 12/30 I wouldn’t of had my solution!
Worked with Adam, best experience I've had in a long time. I called from out of state and he was super polite, got a work order together, paid online and got my parts packed nicely in a couple of days. I'm impressed!! It never goes this smoothly!
Usually don’t have any issues with Chuck and Eddie’s and have purchased multiple parts from them for my car and friends and family. My rating is based on my customer service experience today. I called to ask about a battery for my car, first call was transferred to a voicemail where I left a message. Tried calling another location but I guess there’s no difference in the numbers listed because I reached the same person. He wasn’t overtly rude just seemed annoyed and in a rush to get me off the phone. Anywho, he transferred me again and this time I reached someone. She informed me that they don’t keep inventory on batteries and she had no way of knowing what they have. I asked if maybe someone could take a peek for me real quick as my car is currently in the shop and I have no way of driving there to look myself. She hung up on me. Like come on ma’am. The first man literally told me that he transferred me to someone near the batteries so they could check for me. But I guess you just didn’t feel like looking and hanging up on me was easier. Thanks so much for all your help.
Best spot in Connecticut to pick your own parts. But I feel they removed or scrap cars from their field inventory to fast and not updated with same make and model to freshly pick parts from.
Please try to avoid this place as much as possible. I traveled 2 hours for a broken windshield I paid for 2 days before. The guys are really horrible and are not properly trained to deal with customers.SMH I'll never recommend this place to anyone
I'm sorry I always love this place but I went in there and they can be a bit rude and so I tried to find what I'm looking for and they wouldn't even tell me where the car was located although I called earlier and they told me was there and I know they invoice these things so they know where it's at but I had no help at this time so it's not going to stop me from going there hopefully maybe they just had a bad day but they got to learn how to talk to people even though I also saw some preferred treatment with other people the place is great hoping never leaves but I hope the attitude adjustment gets done.
Great staff. Ok prices found better where I live. You care to find out where check out my feedback on other used parts places. Well ok J.C. Recycling in Meriden CT. They earned my business. B+ Mitchell's
