Extremely helpful. Went above and beyond to make sure I was all set. Will definitely go through them for future parts that I need. Highly recommend! Thanks again!
I called CT. Mustang concerning the availability of inner fender coverings for my 1988 Mustang GT, Notchback. I spoke with Elizabeth who was very pleasant on the telephone and mentioned they had the passenger and driver covering.
When I arrived a lady was sitting behind the counter who was later learned to be Elizabeth. I mentioned the items that were needed and she stated that they were ready outside for me to inspect them before purchase.
Upon walking outside, I was greeted by a worker who showed me the minor flaws in covers. I told the young man thank you and walked inside. I purchased the items and asked Elizabeth a question about another item. She immediately search her computer and confirmed she had the item, however, I would have to be certain of the model number.
CT. Mustang is superior in customer service and would recommend anyone looking for used parts for their late model Mustang to give them a call.
I called to order a 2010 Mustang AC compressor from them. They ended up sending me a piece of junk. My mechanic said it couldn't be used because it was all dented and not in good shape. I told them, and they said they would send the part that was missing. They then send an even worse one. I then told the guy that didn't work, he got mad and asked me to send it back for a refund, which I did. After they received the parts, they issued $50 out of 150. When I followed up to ask why, they said restocking fees. So I asked, restocking fees for a defective part you sent me? They were very rude to me and then blocked my number. Be careful when you do business with them. They're criminals in clean clothes.
Called in for some door panels I saw in stock on car parts.com. The lady said they would get back to me with pictures. They never send them or called back. I called next day and the guy said I’ll get back to you in 10 minutes. Never heard back again. Worst customer service I’ve had.
These guys are highway robbers. They don’t accept cards. Tow truck driver is rude and thinks he can do what ever he likes. They like to play games and not listen to the customer where they want the car.
I grew up visiting junk yards and this place is totally different. Unlike other places this business is very welcoming, they have every mustang piece you might need, very knowledgeable and Bob, the owner, is super accommodating. Every time I drive there he goes above and beyond to make sure I leave happy. What a great person and what a cool business he runs. Always give him a call before you go.
called for seats fort 1999 ford mustang talked to too different guys was sent pics of seats worked out price called a couple days later lady anwser and says she will send pic of seat this is were it changes she sends me a pic of junk seat says thats the one they want to sell me i send her pics of yhe seats we agreed on and she says no way she wants 200n more with a attitude i said thanks anyway and have a good day breware of this place they are a rip off if thats what you beliveve he clearly agreed on text we had agreement thats ok good luck to you i understood perftly dont put your mistake on me and you need not reply thanks
Gave me a great price for my quarter panel and door for my foxbody. They put both in my truck for me. The boss and all the workers were very nice. Great place
I've been shopping for a transmission to rebuild and these guys have been extremely helpful. He took the time to go in the back and take pictures of the part. And their prices are fair and competitive.
Recently bought a 1986 Mustang GT with the rare factory t-tops from the guys at Connecticut Mustang! Their asking price was more than fair, and both the owner and the employees are good, honest folks. They even went out of their way and towed the car over to a reputable repair shop for me! The car ended up being 100 percent as-advertised, and I now have a solid start for the Fox Mustang daily driver of my dreams! Thanks guys! I will be reccomending you to every Ford guy I know, and I look forward to doing business with Connecticut Mustang, LLC. for many years to come! :D
