What clients say about Telluride Tire & Auto Service in Telluride (CO)
Had a flat in a rental that needed a quick turnaround. Showed up 10 min before they opened and was let in. Service was completed extremely quick. Highly recommend these guys!
These guys are total professionals. We were in town visiting and our rental car had an issue with the tires - the rental car they gave us had bald tires on the front. Needless to say, Tellurdie tire did a rotation and a safety check to be sure the vehicle was safe to drive. I'd recommend them again.
I had an engine light come on as I was traveling through Telluride. Stuart, the owner, was kind enough to come out and take a look at my car and let me know what was going on. Thankfully, it didn’t require an immediate fix, but he was able to let me know what the issue was so I can get it fixed when I get home. He is very nice gentleman to work with.
Not sure what everyone with one Stars is complaining about. I'm not a rich tourist and came in with my 1991 dodge d250 needing 2 tires. They made sure to get them ordered and delivered for the next day. I went in the next morning and had awesome service from the owner and his son. I wasn't dressed fancy or anything. I highly recommend going here.
Stuart assisted me in helping a mutual client who experienced a failure of an injector seal I had just replaced on a VW. In quickly, diagnosed quickly, repaired right away. Kudos to Stuart for the assist!
I had a flat tire and needed to leave town same day to catch an airplane. They got me in immediately and fixed the problem. My urgency was recognized and they put me in front of other work. So grateful and impressed by your concern for me.
We had a flat near Alta Lakes and came into Telluride Tire & Auto on a 'donut' spare. Clay checked the flat and confirmed it was unrepairable. I had a tire warranty and needed to get to Grand Junction for the replacement. Clay swapped our spare to the rear wheel for safety and wouldn't let me pay him. Great customer service all around - highly recommended!
I arrived at the tire shop with a flat tire, without realizing they were essentially already closed. Despite this, they graciously offered to assist me and get me back on the road. I am incredibly grateful for their kindness and generosity, as I was unsure of what I would have done without their help. It’s heartwarming to know that there are still good people out there, and this tire shop and its workers are undoubtedly one of them. Thank you so much for your exceptional services.
Absolutely incredible service. The best I have ever seen in any car repair shop! Clay was super helpful and friendly and helped me out as I was passing through town. I would definitely trust this shop 100% for any serious work on my truck!
Have been to telluride twice and gotten a flat tire each time! lol. Each time this shop has been quick, friendly, and gotten us back on the road in 30 mins! Thank you!
Had a truck breakdown in Telluride. Stuart, the owner, took the time to help me figure out logistics...an overnight jeep rental, rental car for a one way trip the next day and having the truck towed 6 hours away. So helpful, went out of his way!!!
My daughter & I were on our way home after a 4 day road trip a week ago and our car sputtered up Lizard Head pass and barely made it down to the Conoco station just at the end of 145. We had another 1.5 hrs to home and it wasn't looking good. While making some calls to see about a towing option I noticed next door was Telluride Tire & Auto. We walked over and told our story. They said bring it by and they will see what they can do. After spending an hour or more and running some codes it wasn't looking great. They then cleared the codes and the car has been running fine ever since. I thanked the owner and asked how much I owed for their time. He said not to worry, he was glad they were able to help us get back on the road. Frankly that kind of customer care and service is sadly long gone from many establishments. It was a nice way to end an excellent road adventure. I highly recommend this shop.
They saved our bacon and charged us a more than fair price for coming out to tow us when no one else would. Then they fixed the truck up in record time (less than 24 hours). You can’t go wrong going with Stuart and his family!
This shop went above and beyond. My son and I had a hockey tournament in Telluride in November, upon getting to town from our home 3 hours away, I heard a loud hissing sound, and found a large amount of coolant spewing from the drivers side wheel well. After contacting insurance, they towed my vehicle to Telluride Auto and Tire on a Saturday. After a few hours I got a call from Stewart, who told me he could get on it as soon as Sunday. (Who does that??? Mechanic on a Sunday, in a rural mountain town? ) I was impressed, despite a big storm coming, Stewart and his mechanics were able to order parts for a new water pump, and have it done over the next several days, at very reasonable price. To top it off, and the biggest wow moment for me in this whole situation, he drove my truck an hour north to Montrose, and left it at a lot at his house, where I could pick it up to save me the extra hour drive. I highly, highly recommend Telluride Auto, Stewart, and his team!
I took my car in here and asked for just an oil change, I had taken it in once before and had no issues but this time they charged me $189 for an "oil change". They claimed to rotate my tires, add washer fluid, change my air filter, which added on the extra charges that I didnt ask for. I wouldn't go to this place as they are like the many shops that try to take advantage of women.
We are out of town and needed our tires rotated. We had a great experience here. Everyone we came into contact with was kind and genuine. They charged us a fair price. No complaints! Thanks for helping out of towners with a smile.
We had a concern with a tire before heading back to Denver and Clay was exceptionally helpful! He talked us through what the issue was and gave us confidence that we could safety get back to Denver without any repairs done in Telluride. So appreciative of such integrity and honesty!
What a horrible experence today with Telluride Tire & Auto. I had a dead battery with a rental car and the roadside service contacted Telluride Tire & Auto to come help us out. When I called them to give them directions and details on the situation, the dispatcher told me that in a very rude way that they would not unlock a locked vehicle (it was dead so couldn’t unlock it) because that wasn’t pre-ordered by roadside assistance. I figured they could/would do this but when, told they wouldn’t I thanked him (despite his rudeness) and promptly went and unlocked the door using the emergency hard key in the key fob. I then called Telluride Tire & Auto back explaining that the car was now unlocked and apologized for the confusion but now could they please come and jump start the car. The dispatcher was again EXTREMELY rude - telling me that he was only getting “$50 from roadside” and wouldn’t unlock the car (even though I told him it was now unlocked) and that it was in a garage, etc. I explained to him in very calm and courteous terms that the car was unlocked and apologized for the confusion. He told me that he would not come out to jump the car as he already cancelled the request and would not reinstate it and that the only way I could get help was to call the roadside service operator back and get a new provider and then promptly hung up on me. Such a horrible experience and a terrible way to treat anyone, let alone someone in need given our situation. I hope this review will cause you to go elsewhere.
I'm really just giving a review in the hopes that this shop will learn that the correct tire pressure isn't always what is printed on the side of the tire. Commercial tires (i.e. used on RVs, trucks etc.) should be inflated according to the manufacturers' charts for commercial tires -- which is based on the vehicle's weight at each tire. I stopped because my RV tire needed air. This business doesn't service commercial vehicles so the fact that they refused to inflate beyond the number on the tire may be understandable. But, to be rude to and insist they know more than the owner of the commercial vehicle (me) isn't necessary.
Stuart and everyone there were so helpful to us after getting a flat tire up at Bridal Veil Falls. They were honest, affordable, and friendly. They really helped us out when we were in a bind. If I could give them more than five stars, I would!
Telluride Tire and Auto saved us!!! The tow truck came earlier than what they expected and the guys at the shop took care of us even tho it was after hours!!! Their care, service, concern and fairness was above and beyond. I HIGHLY recommend this business!!!
These guys are great, very fair and honest. Tyler towed me out and Clay diagnosed and fixed my Jeep in hours. Back on the road with a much less expensive fix than I was anticipating! Kudos TTire!!
Thank you, Stuart and Tyler! I was alone and without help and needed towing assistance, as the sun began to set and offices/services were closing and shutting down for the day. Even though there were options closer to me, they weren’t willing to help. Stuart, at Telluride Towing, responded immediately and sent help on the way. The tow driver, Tyler, was courteous and kind and went out of his way to help me. It’s so nice to find good people willing to do good work these days!! Don’t hesitate to call them if you need their services!! Highly recommended!!!
Stuart was Great to work with. Our car has a stupid size tire. He had His parents bring a set down from Montrose !!! He got Us in right away. Mounted and Balance in 30 minutes. Out the door. Exceptional customer service. If We ever need tires and are in the area, We will be back. Thank You So Much !!!
We discovered on a Wednesday evening that our rental car had a dead battery, putting a pall on the likelihood of making an early Thursday morning commitment. The world-famous rental car agency that provided the car was unable to find anyone to help us in time as was an auto insurer celebrated for roadside assistance. We found Stuart at Telluride Tire and Auto service who saved us and our plans. And he did so at considerable inconvenience to himself--working from roughly 6 to 9 pm with our car to get us on the road by early the next morning. It was the best customer service I have received in the last 40 years.
Just had a rock solid experience with these guys! We’re from out of town and drive an older Range Rover that had a sudden coolant leak. They got me in and diagnosed the issue quickly and accurately...when the needed hose didn’t arrive on the truck today he solved the problem with a fix that will get us home before closing for the weekend. We were fairly and honestly dealt with. The facility is clean and stylish and I was blown away by the impressive staff and level of service. Thank you!!
