Thanks for changing out my headlight bulbs this morning. It was super cold outside but your sales associate did it with a smile. Great customer service!
Ben, the store manager, drained my oil for me when I accidentally overfilled it (very bad for a diesel engine). He literally crawled under my van and drained the excess oil.
Thank you, Ben! You saved me from damaging my van and taught me something as well. I'm very grateful for your selfless, above-and-beyond customer service!
Jay was extremely rude and disrespectful. I was simply put on hold by a different employee and when Jay decided to pick up the phone, he only said his name. After being confused I said “hello” and then decided he needed to yell at me. Very unprofessional
I had a fantastic experience at the O'Reilly Auto Parts store in Wellington, Colorado, thanks to Austin. From the moment I walked in, he greeted me with a friendly attitude and went above and beyond to help me find exactly what I needed. He was knowledgeable, patient, and made sure I understood my options without ever feeling pressured. It’s rare to find someone who genuinely cares about their customers, and Austin definitely does. I left the store confident and satisfied. This kind of service is what keeps me coming back. Thanks, Austin!
I had a plastic strip come off while driving through between WY and CO and David an employee went over and beyond to help me get back on the road. Excellent service! Thank you David!
Great environment, great place to be. Love talking to David and Jay, both are super nice guys that seem to have a genuine interest in what you got going on and are always super helpful. Would give 6/5 if I could.
Glad this shop is in town, thankful for the knowledgeable and helpful staff. If we all new exactly how much free stuff O’Reilly in Wellington does for do it yourselfers, we would all be amazed. Dumping oil for free, battery, starter, alternator testing, OBD2 reading, borrowing free tools, the list goes on.
I was currently on my way from CO to Nebraska when I realized my battery was starting to die. I stopped at this O'Reilly 's and Jay was absolutely awesome! He helped us figure out what the problem was, and ensured us we were on our way shortly. Highly recommend and look forward to coming back!
Came in with a frozen airfilter bought a new one couldn't get the new one on Lowel and Ben helped me get it together. Appreciate the professionalism and going out of there way to help me out
Chris was super helpful, I borrowed an OBD (I think it stands for “Old Birty Dastard”? jkjk), he searched the fault code but it wasn’t in their system. Instead of leaving it there, he took the time to research it on the internet, and even printed some stuff out for me. Thanks again dude!
I have always loved the O'Reilly team, no matter where , however when one opened up in the town I live in... I was very excited, they really do keep the O'Reilly name alive by doing such a fantastic job and always having everything that is needed!!!!
Tim and the other guys working at this place are pure angels. My engine misfired and they were able to help me identify the problem. Even though they weren’t able to touch my engine (for legal reasons) they were able to explain to me how to get started and what parts I needed. I got to change out spark plugs for the first time anyway. I recommend these guys for any auto repair parts and questions!
The staff are friendly, helpful and knowledgeable. I used to do my business at Napa but not anymore.There's no comparison as far as staff goes.The peeps at Napa are okay but the folks at O'Reilly make you feel welcome and get you the answers you need.
I was in need of a windshield chip repair kit and the gentleman up front asked if I needed assistance, I said I needed a UV flashlight to cure the resin in the kit because of the lack of sunlight and he knew exactly where it was. Friendly and speedy service.
Joe has helped my husband and myself the last two days when we were having what turned out to be battery trouble. He came outside four times into the cold to test various issues and even install a battery for us. Above and beyond! Great guy really really appreciate all his help. Really knew his stuff. Thank you.
Really appreciate the gentlemen that work here. I came in with my check engine light on and they got the codes, looked them up and ordered the part for me. It was ready the next morning. Made the whole process simple and easy. I will be using this store for all my automotive parts needs. Thank you!
Brent was super helpful and knowledgeable about what I needed assistance with .. he even came outside and helped to change my rear tail light bulb and replaced my windshield wipers for me great employee highly recommend this place great customer service
EXCELLENT customer service! The employees were very friendly, knowledgeable and helpful. The store was clean and the inventory was well stocked and organized. Convenient location just off I25 as well.
