O'Reilly Auto Parts JunkYard in Estes Park (CO)

The people who drive the white Nissan Versa company vehicles with a “How’s My Driving” sticker apparently like to engage in road rage. What goes through your head to get angry and flip someone off for no good reason in a COMPANY VEHICLE!?! And this is a common occurrence from this company… I see this kind of behavior all the time around town. Seems like these drivers don’t deserve their job and should have their license revoked if they get angry about being passed legally and at the speed limit.

This spot is a blessing for Estes Park. They tend to have a mix of young kids with very little knowledge in the Auto industry and some senior employees who know quite a bit. Really the only decent flat parking lot to do any quick work you need. Napa is great too but their parking lot is pretty bad. Napa tends to have only older more experienced employees who all know what they’re talking about. I’d say Napa is more friendly, but O’reilly has a bigger selection. Napa closes earlier too so you’ll find O’Reilly to be the only option many days.

I am on vacation and i woke up to the battery being dead in my vehicle. I called the store and got the manager, Kevin. Kevin was AMAZING!!! I was so pleased with the customer service, Kevin came out to our hotel and swapped my battery out at no extra cost!! The service was great and professional! I would recommend Kevin and his crew to anyone and everyone in the Estes Park, CO. area. Thank you again!!

Was on vacation....battery died, called the store. Kevin came out with a jump box, we got it started....he followed me to the store. Ryan tested the alternator to be safe and then installed my battery, no hesitation, just superb service. The employees there are super nice and are very knowledgeable when it comes to what you need. I highly recommend doing business there! They sure helped me in my time of need.

Thank you Cesar and Lauren for helping me air my friends tires up!! Meant a lot to me being from Texas and had no idea where to go to get that done here in Estes Park...Thank you Thank you!! Every business should have employees like you two!

They always have advice or some help when I go in there. I really appreciate the employees for their efforts.

On vacation our van indicated a need to check the charging system. Dan from the store came out and quickly figured out it was the alternator. Ryan from the store called about seven or eight mechanics to find one that could take our vehicle in that afternoon. Dan even drove to the mechanic with me following, just to make sure our vehicle got there. These guys really care and used their knowledge and connections to show kindness. Thank you!

Many thanks to the helpful employee who turned on the free air and gave me a free little pressure gauge so I could fill up a couple of low tires. Thank you!

The staff were amazing I came from Firestone with my buddy and his dog. His dog threw up in my back seat and this store was the first thing I saw that I knew had seat cleaner. I walked in and told the staff what happened and they helped me find the right cleaner to use and let me borrow some paper towels. I would highly recommend this store.

As a rule I don't really go to O',Reilly's store because of parts not being right. And that itself would be grounds for a 1* rating. I decided to try again and I'm glad I did one of the employees there ( Kevin was his name ) stood out as knowledgeable and very helpful. He showed the kind of attitude and caring that makes the store shine. He helped me find what I needed and was extremely concerned about me getting the part that was right and making sure I understood how to install the part. If this is the kind of employee O'Reilly's Is hiring then they will have me as a return customer for life. Keep up the great work. This was in the Estes Park Colorado store. Thanks again.

We were on vacation in Estes when our alternator went out. Ryan call a bunch of shops in town and all were booked until well after we were supposed to leave. So... Ryan did it on his back,in the snow,took him an hour. He never complained or anything. Just smiled the whole way thru! What a star! Will never go anywhere but O'Reillys again.

Came in last week on a trip and my car went into limp mode. Kevin scanned my codes. It came up as a bad sensor. Ryan called a few shops in town but they were all busy. Ryan and Kevin worked to replace the sensor. The one that came out was burnt. The new one fixed the issue and away I went. Thank you both so much!

Dan and ryan went above and beyond for us. We were stuck in this last snowfall. Ryan and dan came with shovels to our air bnb, the helped shovel a bit and helped us install chains on our tires. We got right out. Never ever experienced customer service like that before!

Our truck was having problems starting so we went to O'Reilly to check our battery. The man working tested the battery and determined we needed a new battery. I assumed my husband would have to install the new battery at our campsite. Instead they installed it for us! I was amazed at the level of customer service! Well done!!!

Had a nail in our tire straight from the airport and the team at O’Reilly was there to help. Free air, loaned us a few tools, and even rolled out a jack. Clean shop, great service, super low prices! Make it your go to for all you need. Thanks for all the help getting us back on the trails fast!

Ryan and Travis H. we're extremely friendly and helpful. They got brake parts for my car from out of town and helped put them on. I highly recommend stopping here if you need help!

This store is top notch!!! A day before heading home on vacation the battery light went on. Staff helped me figure out the cause, and someone in town to do the repair. Beyond that, they provided me transportation home from the repair shop and then back to the shop when the car was fixed. Everyone was so nice and willing to help. So happy I walked into this store!! Thank you for all your help to get me and my crew back on the road without missing a beat.

Was on my 1 day off. Went to Estes. Starter started to give me trouble. Saw a napa....zero help. Wouldnt even lend tools. Managed to get it to start and went to O'reillys. Kevin changed it in the lot, on his hands and knees in the rain. What a guy! The manager was outside too and did his best to hold a piece of cardboard over kevin while it was pouring and turning into snow.

I had to visit two locations in one day (not their fault) and everyone at both locations I visited were professional and helpful!

Very professional staff, Max helped me find what I needed.

I just had the most amazing experience with this location! My car is being rented by someone from out of the country. The coolant light was coming on while they were driving in RMNP. I called O'Reilly, spoke with Ryan and asked if I could send the person in with the car for them to refill the coolant. Then I would pay over the phone. The coolant was quickly refilled. But when I called to pay, there was no charge! What a delightful surprise. It's not often this kind of service is received in this day and age. I am very grateful. Thank you, Ryan and the whole team. You guys are the best!!!

On our stay in Estes Park we had a brake light burn out. The people at O'Reilly Auto Parts were extremely helpful with making sure we had the right bulb. Then, Daniel installed it for us. Excellent service, I very much recommend them.

I live overseas and needed a water pump for a friend in a BIG hurry! There was this HUGE guy behind the counter, total jerk. JK. Part was there 8am the next morning, and service with a smile! I have been in the automotive world for over 40 years, 5 stars in my book! I can see clearly now. Thanks Big Dude!

Absolutely amazing customer service and help after becoming stranded. Not only did they help me source the correct parts, they consistently checked up on me and made sure I was taken care of. Mark and Kevin are great ambassadors for the O'Reilly brand and I can't thank them enough for the help.

The Manager Mark was Awesome he was very helpful, knowledgeable and he hooked me up with great products I will always shop here first! Thanks Mark for the Military discount you Rock!! Every time I go in there someone is always willing to go above and beyond to help you! The best business in Estes.!!!

Our rental car had a low tire warning. This O’Reilly had the perfect setup with pressure gauge on the air-chuck to air up the tire quickly and easily. And all at no cost. Thank you O’Reilly!

I love these guys they are very helpful even in the windiest and coldest weather they don't want to go out and check your check engine light or your oil or your whatever but they do it. Some people are more educated than others in the store I can't lie about that. So sometimes you really need to change the people you're talking to while you're in the store or you won't get the service that you really deserve and there are some very very educated men in there used to be a lady and I haven't seen her in a while. So that's my only negative critique is some people have like this duh mentality. Those are not the people you want helping you because there are qualified guys in there who are awesome!