Connolly's Towing JunkYard in Arvada (CO)

I want to start off saying I'm not one to leave bad reviews. But if I can give minus stars I would. Went to their lot on May 20 2024 to pickup a car. First time I've ever been to this place and I ran into the owner, which I hope no customer ever does. He's a real miserable POS! Since I've never been there, I made sure to read the signs as to where to park and where to check in (habit from my truck driving days). After parking, where I thought it was an ok spot, I went inside the office to check in the impound side of the office. After a couple of minutes, I hear someone outside cussing up a storm ( the POS owner) I stepped outside after I checked in and turns out the owner was upset and looking for whoever parked the vehicle that was in his way. After he realized it was me, he started cussing me out, we got into a back and forth argument before he stormed out the place. The employees that witnessed the argument apologized for the owners disgusting behavior and comments. They said "sorry that's the owner and that's how he is". I don't care who you are, you don't disrespect people like that over such an insignificant issue. You decide who to call when you need a tow and who you give your money to for a service, I wouldn't call this company if it was the only company in town. I'd rather push my car for miles before giving a dime of my hard earned money to that racist POS owner of Connolly's towing. Customer beware.

They sent out a truck immediately and were able to do a difficult tow, pulling our car from out of a ditch after sliding off during a winter storm. TJ was very professional, did the job quickly and the price was very fair. Very happy with Connolly’s Towing.

This place is amazing! My vehicle got stolen, and once it was recovered by the police department, it got towed here. They Jen was very friendly, and all of the staff helped me out through the entire process. They understood my situation and showed empathy and help us out alot. Most towing yard are rude and they don't care. Here is another story.

Connolly’s Towing was Highly recommended by my dealership Corvette Connections. I called and they came out sooner than the time they told me on the phone. My car was in a dangerous place on 38th and they called in another tow truck to block the street and get us out safe. Richard, the driver made the entire process easy and hassle free. He explained everything he was going to do snd made sure I felt safe the entire time. He made the ride back to the dealership super comfortable and made it a point to make me laugh to lighten the mood. Best service ever! Their prices where very competitive and the care that Richard took with my car from start to finish was bar none. Thank you Richard! I will most definitely plan to use Connolly’s exclusively in the future.

Worst company ever I agree with alot of the reviews I was reading they are nothing but crooks peeing on and preying on the little people and unfortunate they have no sympathy or respect , they told me that the police officer involved in the towing of my vehicle had lied to me and should have just kept her mouth shut they have no respect for people or even the police who they tow for extermly rude and unprofessional don't trust con artistlies oh I mean Connollys this place should be shut down

Connolly's Towing did an amazing job for me! My truck broke down in Strasburg and I needed it towed to GMC at Park Meadows. It was expensive, no doubt as it was a long tow. From the person answering the phone to the tow truck driver, everyone was so friendly and accommodating! Would definitely recommend!! Thank you for your help!

I’m definitely not the person to write bad reviews. But I could agree 100% that the young women sitting on the first desk to the left is incredibly rude (seems like a very un happy person in her job position.) I don’t know, I like showing up to my job and treating clients as the humans we are and with respect. She had a lot of excuses for me to not be able to take the vehicle but gladly I had all my paperwork together. Her coworker on the other side was very respectful and helpful.

Zach was our driver we are from Missouri and unfortunately our car decided to die. Zach was excellent and very professional and 10 out of 10.

Their dispatch was quick to respond and get me a tow. TJ was a great driver and got my car where it needed to go quickly and efficiently.

Had to pay $200 just to see that my old motorcycle was in a crash from the previous owner who never got it registered! And they don’t give vehicle status over the phone because they need someone to pay the tow bill.

Used them many times. Always show up in the provided time. Never have damaged any car.

TJ did an excellent job for us at AutoNation Honda. It was a tricky car but he put in the work and got it done!

These guys are fantastic! Excellent service and people that were so helpful and willing to help me so quickly! I got stuck at a job in my skid steer and out of everybody I called these guys are the ones that came through! I am so appreciative and cannot thank you guys enough for all your help! Should I ever need the services again? They will be the first ones I call and I will recommend them to all my friends, family and business partners thank you thank you thank you!

Excellent service! Got a car only minutes after calling, car was picked up and dropped off without any hassle, driver dropped car off exactly where I needed it. 10/10

This is a respectable place. Real people, real service, pulled my truck out of the ditch.

When you need to visit a towing company it’s never an idea situation. But over the past two days, I was treated with the best customer service, and people that actually understood me and what was going on. Having my childhood dream car stolen was the nightmare, Having Connolly’s take care of the situation made it a whole lot better. Thank you E91

The towing guys were great! But the young girl inside was so incredibly rude. I’m really not somebody who writes bad reviews but this woman talked to me like I was a cockroach. I do not recommend this place if you will have to come and talk to the office for any reason

Had one heck of a golf cart adventure with our tow yard concierge. The front office staff were pleasantly friendly and helpful. After a traumatic car accident I am extremely satisfied with this establishment. Good people start to finish.

Gentleman who came to tow my car today was so friendly, patient, and helpful! Could not have asked for a better experience and would recommend!!

I was happy they were right on time as quoted to me I just needed a jump start. Not cheap but I needed my car and I should of had road side assistance on my car insurance. I would recommend them to anyone who needs a jump or is having car trouble. Very professional service!!

This is the first time ive experienced any issue with this company, and i have used them before several times. Went to pick up my AWD car from here. Peaked through the fence and saw it being towed by a dolly, only the front wheels were secured. You can't not do this in an AWD vehicle. Upon informing the office of this, they became very standoff-ish, and claimed it did not happen. I showed them the video I took of it, and they claimed that they knew what they were doing. And informed me that in order to get my car back, I would need to sign a waiver saying I wouldn't sue for damages. They informed me that if the car stayed any longer, I would be charged more money. Didn't have any more money, had to sign the waiver. The drive train was destroyed and the vehicle had to be sold as a result of the cost of damage. It was a rare car and one that I will likely not find again.

Had awesome customer service, they were able to get out to me in less than an hour. First time I had called I spoke with Gabi she made the made the process very easy. The driver Chris was also a very nice. I will definitely recommend Connolly's Towing to my family and friends.

Joshua was fantastic when we went to the yard. He provided us with a lot of helpful information and was very patient with us as we emptied out a lot of things from our car. It's never fun having to go to a towing yard, but they made the process smooth and were very professional. Thanks guys!

my car broke down and was towed by Connollys Towing. What also they took while towing my car was my home and everything i owned. I am the one that called the state patrol to inform them it was in a unsafe area and i could not find a tow service anywhere to tow it so that maybe the state patrol could get it towed. After tracking down who towed it I went to Connollys and spoke with the rudest non compassionate little girl ive ever met. because i just bought the car and had all the paperwork in my car but not yet registered it they refused to let me get anything out. I understand policy but this was my home and ive lost everything i own except for the clothes i was wearing 3days ago and that young girl did not have to treat me the way she did. she would ask me a question and rudely interupt before i was even finished answering her then would turn her back to me and walk away. i was calm and polite the whole time and she was yelling at me the whole time. they still have my car and everything i own and not only that i lost my job i just started two weeks ago. I even had the key and documentation with my name on it all over that car. They do not care about you or your property. they just want their money. Ive never written a bad review before but i felt i had to say something.

I had a great experience with Connolly’s Towing. It was easy to call and schedule a tow for the time I wanted on that day to the Golden area. The customer service over the phone was great and my tow truck driver, Rob, was friendly and helpful. They had good communication to let me know when they’d arrive, and the cost was very reasonable. I would use them again!

We were involved in an accident on the interstate. The tow driver would not tow to our repair shop even though payment was offered in the form of a credit card and it was within 6 miles. Driver insisted the car "had" to be towed to his impound lot. This was presumably to lock us in to high storage fees. We were given NO alternative. The driver preyed upon myself and my wife (who was transported by ambulance) because he knew we were in no position to dispute him.

Connolly's towed my vehicle twice within 10 days (vehicle inoperable). The dispatchers answering the phone were professional, knowledgeable, pleasant, and called to keep me informed as to arrival time. The two tow operators were also professional and patient. Requiring a tow was not fun. However, Connolly's service was excellent!