This rating is based on customer reviews, inventory size, pricing, and service quality
In Dove Creek, CO, NAPA Auto Parts - Dove Creek Auto Parts scores 90/100. Reviews are largely upbeat about friendly, knowledgeable service, quick help, and a decent variety; if an item isn’t in stock, staff orders it promptly or even directs customers elsewhere. Pricing is often competitive. Common knocks: inconsistent closing times, a cluttered store, and the occasional missing basic tool; one shopper wanted install help. Waits are typically short and parts are easy to locate with staff guidance. Overall strong sentiment, with room to improve hours accuracy and organization.
What clients say about NAPA Auto Parts - Dove Creek Auto Parts in Dove Creek (CO)
This is the second time that I have showed up at 5:30, and they're already closed. Why would they list their hours as closing at 6:00 on a Tuesday and on a last Wednesday, if they're going to close before 6:00? This is horrible, horrible freaking service!! And it's false lies and deceit!
My partner and I are driving cross country in our new to us 2013 Ford E-150 and got a little nervous as this was our first time roadtripping in this vehicle, and stopped here on a whim just really hoping someone would be able to point us in the right direction. Our van seemed to be “jumping” on hills when we would give it gas and it would seem to choke. Bret (sp?) checked over several things and took in on a test drive, with the ultimate diagnosis that she seemed to be running fine and gave us advice on who to go to if we saw the issue crop up again. Did not charge us a dime even though we showed up and wasted his time with a completely healthy machine, and as a queer couple I just really appreciated someone talking straight to us about the problem. This place is great and they are super friendly and I appreciate them being able to ease our worries!
They were very helpful and even though they didn't carry what I needed they were extremely helpful and called another company to help me find what I needed, will certainly go back in the future.
