Someone needs to take the phone away from old man Phil. He will tell you a certain time to meet and never show up. I tried to deal with them three separate times and I get let down every time. What a mess. Try to use someone else.
I called this place and they answered and started being rude and saying that my English is bad. I hope this place closes soon. People like them should not work with customers.
After looking for a manual transmission for my truck for 6 months, I talked with Josh he found one for me in less than a week! THANK YOU, JOSH! You saved my trucks life!!!!
I have checked all over the country for a part for my 86 nissan. I was referred to to phils auto salvage and carol who was more than helpful found the part that I have been looking for for 2 weeks. You are the best. Now I can get back on the road and back to work. I am very grateful and thanks once again.
called on a part and was very rude when i just asked for a price . i didnt want him to waste his time pulling it and what not. i guess he dont need the business
This company is trustworthy. The part arrived when they said it would, it was the correct part and the part worked on the first go. Carol answered my phone calls, and she was very personable and gave me thorough detail of the process. Great business and I highly recommend you give them a shot.
Josh and the team got me out of a sticky situation at Black Canyon park. They responded quickly, got me extricated and on my way and importantly did not take advantage of me. The cost was reasonable given the circumstances. Thanks again. Robert Gould, Pennsylvania, USA
Great place with lots of inventory. I got a great deal on alloy wheels. The parts puller quoted me a incorrect price that was lower than normal. When I told the front office what he quoted me, they backed up the price that he quoted me and I got a good deal.
Poor signage for how they would like you to enter the yard(when office is closed even though they say open)then aggressively approach you in the yard when unwritten and posted rules are "broken". Looked at product compared to price and nothing in the yard was worth the advertised price on line(this is compared to many pull yards I have been to).also(as any you pull yard is) it is a you pull it yard so anybody shopping here will have to deal with people not having the knowledge of what they are doing. Or if you don't know your left to figure it out(I have found out I am wrong in this one). The first two complaints are why I won't be trying again.
Eric was the only one out of three towing services who could figure out how to get my car out of the garage and onto a truck when it had a completely dead battery. He has superior knowledge about how to handle newer vehicles that are often more challenging to move without power. Great communication during the entire towing process. Service was both professional and pleasant.
Erick was professional and careful when we broke down on a Saturday, He picked us up and delivered us to requested location in a timely, professional manner. Thanks Phil’s Towing we would gladly use your services again if needed
Carol was EXTREMELY professional! I called looking for a hard to find tire, and although they did not have the size, Carol returned the call and told me! Most businesses I have noticed in this area have horrible customer service, but CAROL DESERVES A RAISE!!!
I needed a rear window for my '93 van. Phil's had one for a reasonable price. Directions to their location were perfect. I got my window loaded in a matter of minutes. Highly recommend.
Amazing company , knowledgeable driver with great person skills , we were stuck on McClure pass and they drove 45 minutes or more to get to us and so thankful they were available. They have towed us before and same driver lol. Keep their number handy !!!! Plus driver dropped hubby off at home so he didn’t have to walk in lightning . Thank you Phil’s !!
Very friendly staff since they knew my mother for so many years. I found exactly what I was looking for at a very affordable price. I am from out of state sonthat is another bonus on my trip here. Will be back for sure.
Best towing service I ever had interaction with. Our driver was Josh. He knew exactly what he was doing. The way our truck was stuck, we couldn't believe he got it out without a scratch. Definitely knew what he was doing.
A few months ago, my brakes went out and I almost rolled my car off of a steep mountain cliff. Two other tow companies took one look at my car and told me they couldn't help me. Phil, Josh and Caleb came to the rescue! Literally! The level of care, compassion, and professionalism I experienced from them is unmatched. I believe this is by-far the best towing company in Western Colorado! They preformed the tow with little to no damage to my engine, and I was able to drive my car afterwards with no issues( other than a broken windshield and monster scratches from rocks). I was quite impressed with their organization of inventory at the salvage yard as well. No matter what problem you get yourself into.... Josh and Caleb at Phil's towing will get you out! Thank you so much! I have no idea what I would've done without y'all!
Awesome place, They found everything that I was looking for, and had it ready for me when I came to pick it up. Very friendly and knowledgeable staff. I will definitely be going back in the future, and I will recommend Phil's Auto Salvage to all my friends!
Called and spoke with Phil about a discontinued and obsolete Instrument Panel Fusebox for a late 90s Saturn. Phil returned my call in a timely fashion after removing the fusebox (no small chore) and was on the phone with me more than a few occasions to help verify that the part would match our needs. Shipped it to Denver for a very reasonable rate and even followed up to make sure it worked well!!! Great job Phil!
Called to get a price on a part, the person I talked to said it would be $50 for shipping since it was a U-pull-it yard. Fair enough, but I wasn't 100% sure I needed the part right now so I said I'd have to think about it. His response was "I understand, I'm used to people wasting my time." If I actually do need this part I'll be sure to get it somewhere else since this place is too busy to exhibit basic civility to potential customers.
BUYER BEWARE!!! Do NOT buy anything from this establishment. They will sell you non functioning parts and will lie to you about the condition it's in. Purchased an engine block from them since the one I was replacing was out. After being installed it turns out the block they sold me was also bad. I called them about it and all they said was "we told you it was bad" (which is not true, I was told it was in good condition and fully functional). Why would I purchase a bad block to replace a bad block?! Makes no sense whatsoever! They have horrible customer service! Now I'm out time and money. Save yourself a headache, STAY AWAY FROM THIS PLACE AT ALL COSTS.
Was blatantly lied to about the condition of a part and told it was "good" when it wasn't. Tried to talk to their management to come up with a fair solution and was surprised by their severe incompetence. Would not recommend buying anything from here unless you want to be told its good then sold a garbage part that DOES NOT WORK. THESE GUYS ARE LIARS AND CROOKS, STAY AWAY.
