What clients say about Ol Red's Towing in Delta (CO)
Tom went the extra mile doing a friend of mine's RV tow. He is knows what he is doing and he is fast and friendly. Plan on recommending to everyone I know. Good People!
Top notch service. Got my Subaru Forester winched out of deep snow super fast. Arrived promptly, service was professional and courteous. Ol' Red's Towing is fast and reliable.
Old reds damaged my beloved classic car (1967) by hooking directly to the chrome bumper, and then dropping it off the back of the truck. I think the driver assumed it was a junker, not a special ordered piece of history...
I settled with them outside insurance, but when I found more damage done to the suspension, I reached back out. they were extremely rude, saying I was making it up, and they said my car was basically worthless.
Every time I walk by and see that the front and rear of my car are damaged, and think back on the entirety of the situation, how I tried to help them avoid an insurance claim, but when I found more damage definitely caused by their driver dropping my car 2 feet, and was dismissed/attacked, its disheartening.
So.
Yes, they were relatively quick to settle their damage out of insurance (much to my disadvantage in hindsight) But, I wouldn't let them tow a car I truly care about, that I wasn't planning on just having totaled by insurance, and I wouldn't feel good about myself unless I could warn someone else.
Hi highly recommend these guys great customer service and really got me out of a tight spot way up on the mountain. I will always be a loyal customer to Old Red’s Towing. Thanks again for your help!?
Another tow company in the area did damage to my vehicle, so I was pleased when they sent out this company with AAA. Their customer service is outstanding! Daniel went above and beyond to make sure that my car was cared for and delivered safe and sound to the repair facility. I will use this company alone for all my future towing needs. As far as I am concerned they are now THE only company in the area. Great job Ol Reds!!!!
Daniel helped us out of a sticky situation on a 4wd trail. He was so unbelievably helpful and it's thanks to him that we got to a safe place that evening. Other tow truck companies and recovery services said we would have to wait over 18hrs before they could help us. Being off-roaders, we are no stranger to a difficult tow and Daniel was THE MAN. He went above and beyond. Not to mention, the price point was extremely reasonable. We are very grateful thanks a ton !
Had to have my car towed home after it started overheating. They were friendly and helpful. Gave suggestions as to what might be the problem. Also offered bottle of water in the heat, that was awesome.
Ol Red's is the best! Super helpful and quick! Had some trouble with my camper and the driver went above and beyond helping me. I will always call and refer Ol Red's Towing! Thank you!!!!!!!!
Didn't need a tow but I found myself in an emergency situation with a low coolant warning up on the Grand Mesa. Ol Red had a driver pick up some G48 coolant in Delta and deliver it up to me, allowing me to drive my vehicle again. Great customer service even with a non-routine request!
Great service! I got stranded in Montrose after my car blew up and needed my car and I transported to Gunnison, 60 miles away. The driver was so prompt I couldn’t believe it! And so very courteous! If you’re in a pickle, these guys are great.
Worst customer service I've ever delt with in my life. Extremely rude and not worth your time or money. Don't make the same mistake I did.
You guys can lie all you want to save face. Never once did I flake. I offered to pay extra for the inconvenience. Was also in communications With the tow driver that day and he was aware I was going to postpone the tow until a later date. When I was finally ready for you guys I was acused of screwing you over and given a horrible attitude about it. I was polite the whole time and chose to take my business elsewhere. Went with J&Y towing which was cheaper and a lot more pleasant of an experience. Have a nice day
Ran into brake issues outside of Delta, Ol Reds arrived within 30 minutes and were so so helpful and friendly. All their drivers were out at the moment and it was an expected 90+ minute wait, so instead the owner/manager took an extra truck and came straight to us within 30 min. Amazing service!
Our trailer had a blowout yesterday and the tire was shredded, just outside Delta. Mike with Ol Red's Towing responded quickly and did a great job! The trailer was heavy and he knew how to deal with it and got the job done in short order. Mike is the best, and we greatly appreciate the service he provided!
Our diesel truck towing a 5th wheel( on our way to Montrose) lost Sepentine belt in Delta.AAA insurance sent Old Red.One to tow our truck to shop in Montrose,and other tow truck to take RV to our reserved RV Park in Montose.All completed in around 3 hrs. The owner and an employee all top notch. (Oh and repair shop had work completed the next day.No down time on our vacation ! )
Almost stranded in Montrose with two young boys. Opened ticket with AAA, got a call within 30 minutes and picked up with correct vehicle to flatbed our Sprinter 3500 all the way to Westminster ~ 300 miles.
Mike showed up, friendly, professional and efficient. This was going to be a very long haul. Mike was interesting to talk with and super friendly to my boys and was sure to stop to let my kids take bathroom break.
Luckily, a second key avoided needing to continue on from Avon to Westminster - very strange key issue with the Sprinter.
Thanks to Cheryl for fielding the call and for Mike's excellent driving. Situation turned out really well in the end.
Thanks Ol Red's Towing - job well done!
Had an amazing experience Ol Reds towing. Tom came to save the day. Other company’s said it would take two truck and three drivers….. Tom came and got us out no problem. Very nice and knowledgeable. Never doubt Ol Reds.
Bobby at Ol Reds Towing was phenomenal. I felt bad that the location he picked up our vehicle was not the best. He was able to load the vehicle without disturbing moving traffic and handle everything accordingly. You Bobby made this experience stress free and will be the reason I reach out if I need service in the future!
Red showed me he is straight up honest and forthright. That's just my take, coming from a guy ( not my 1st rodeo) 63 years old, from Texas that needed a hand to give me a tow. From down off the S River road. Red took care of business, Period. Price was fair.
Highly Recommend!
Very unhelpful dispatch, clearly not capable of servicing the volume of AAA calls it gets. It took us more than 3 hours to resolve a AAA tow. We called Ol Red multiple times to check on the status of their driver and the dispatcher said their driver was en route (which turned out not to be true) and was extremely rude over the phone. After 3 hours of waiting on the side of the highway in 90 degree heat, we ultimately ended up demanding AAA contract our call to another towing service which showed up in 30 minutes. Ol Red was unreliable and unprofessional and AAA should contract with a more qualified towing company.
Ol Reds Towing is fantastic! Tom is very knowledgeable, professional and gets the job done as efficiently as possible while having a smile and great personality. He called back and was able to answering my questions. We are all working people and have to work together to keep things rolling. If you are stuck or need something towed these are hands down the best folks for the task. I appreciate you Tom and your crew. 5 stars aren't enough.
Called AAA for emergency towing in the middle of no where Colorado. Ol Reds towing took the call and came asap. Great service. Rapid response and an amazing assistant made our bad day much brighter. Highly recommend this company.
We blew two tires in the motorhome on the edge of Montrose and couldn't find anyone willing to come help us out. We finally got a hold of these guys and Matt came out and got us back on the road. Really nice and helpful guy. It was a bad situation but he took good care of us. Don't hesitate to call Old Red if you need a hand.
This tow truck company hit my car and is now refusing to pay for damages yet still calls me names. I’m a 21 year old CNA and College student I don’t have time to be disrespected in that manner by a company. So please be mindful of what company you support.
Matt rescued us from the side of an isolated road after we lost our steering. Matt contacted us so we knew he was on the way, arrived at the time he said, and efficiently got our Jeep on the flat bed and took us where we needed to go. In the many years I’ve been AAA member this is the most efficient, timely and friendly service ever.
Thanks Ol’ Red towing and especially thank you Matt.
Great company. My wife and I broke down just outside of Montrose, CO on our way to Ridgeway for our Honeymoon. A local recommended this company and boy were we impressed. Although things took a bit longer based upon where we were and the distance between towns but it was okay.
Matt our towing guy was excellent. Very passionate about his work, very witty and professional. Although his beard was quite lacking ? FYI I have a monster beard.
Over all were were very impressed. Thank you Ol’ Reds Towing for your great service. Also thank you Matt for your service in the Marines. Semper Fi!
Going to echo what so many have said -- put in a call to AAA when we needed a tow in Delta. They sent Matt MacDonald from Ol 'Red's, and it was honestly the best experience we could have asked for. Matt was spot-on with communication, incredibly warm and helpful, reassured us about the place our vehicle would be, and even went far above and beyond to call us later in the day to make sure we made it home safely. There simply aren't enough words to speak of his kindness, assistance, and generosity. Would 100% recommend this team
After a call to AAA, Matt from Ol’ Reds came today to tow my vehicle to my mechanic: only good stuff to say! He was in GREAT communication about his timing for pick up, he was prompt & accurate with his timing, very friendly & personable upon pick and even contacted me directly to let me know the car had been safely & successfully delivered. My experience was only positive: thank you Matt!
After getting stranded with a punctured oil pan and being turned down by 4 other tow companies due to the location, Ol Red came through for us! Not only were they prompt and professional they were also warm, positive and friendly. We felt so grateful under the circumstances to have such wonderful people helping us out. Colorado is lucky to have them! All the stars.
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