For a small dealership or dealership in general this place has to be the best deal hands down. Cesar was God send he stays true to his word amd stands behind his Vehicles and that is hard to find nowadays someone so honest and trust worthy I buy cars like crazy this will be the only dealership I will go to from here on out I highly recommend this place.
In July, I purchased a used Toyota Tundra from Denver Auto Outlet, at which time they did not provide a valid smog certificate for Colorado. I subsequently attempted to have the vehicle smog tested, and was informed that it failed due to multiple error codes. I was forced to make a series of repairs to the vehicle, totaling $3,148.16. I reached out to Denver Auto Outlet on two separate occasions, both in writing and via phone, and got no response. It has come to my attention that it is unlawful to sell a used vehicle in Colorado without evidence of a valid smog certificate. I could not be more dissatisfied with the outcome of this transaction and would absolutely not recommend this dealer to anyone.
In addition, I subsequently had to make an additional $3,992.57 in repairs to fix the cam seals, which leaked oil onto the alternator, damaging it and requiring it to be replaced as well. I fully understand that this car was sold as is, but this outcome is completely outside any reasonable expectation for merchantability by a reputable car dealer.
In short, I would never, under any circumstances, recommend this dealer to anyone.
I had an amazing experience at Denver Auto Outlet! The staff was friendly, honest, and never pushy. They made the whole process simple and stress-free — from the test drive to the paperwork. The car I bought was exactly as advertised, super clean, and priced fairly.
They went above and beyond to answer all my questions and even followed up after the sale to make sure everything was going smoothly. It’s rare to find a dealership that genuinely cares about its customers, but this team truly does.
Highly recommend Denver Auto Outlet to anyone looking for a reliable car and top-notch service!
Such a great experience at this dealership! The staff was super welcoming and never pushy. They answered all my questions honestly and made the whole process smooth and stress free. I left with a car I love and a great deal too. You can really tell they care about their customers. Highly recommend!
Absolutely nothing but positive things to say about this experience. They had CARFAX on hand when I got there, and when I climbed underneath the vehicle it was the cleanest undercarriage on a Toyota I've ever seen. And somehow, the engine bay was even cleaner when I popped the hood open.
I live up in the mountains, and when I got home the cold weather showed that the starter was going out. They hadn't noticed this problem in Denver due to it being so much warmer, but when I reached out about it, they told me to bring the truck back down. They fixed it immediately and without charge, even though I didn't have a warranty. That is the definition of standing by your product.
A special thanks to Chris and Ali you guys run one hell of an operation.
Great experience with Denver Auto Outlet! The team was helpful, patient, and made everything easy. The buying process was quick, and they were honest about the car’s condition and history. I’d definitely recommend checking them out if you’re looking for a used vehicle in good shape at a fair price.
I went in to purchase a Subaru. The guy told me the car I was looking at had been sitting there for “a while”. When I asked if he was willing to negotiate he said “prices are firm”. Just goes to show you their mentality they would rather sit there with cars in their lot for long periods of time rather than negotiate and get the cars off their lot. Poor salesmanship.
I bought an 08 element from Ceaser at the Auto Outlet and have had nothing but good experiences. I wnated a few things changed before delivery, and they obliged.
Also had to have a few things updated afer the sale, and they were happy to honor their product and do the right thing.
Used cars can be a gamble but im pretty happy with these guys and would buy here again.
I just bought my car from this dealership and had a genuinely great experience. Ali and everyone I interacted with were kind, professional, and really helpful throughout the entire process. They made everything feel easy and straightforward, no pressure, no runaround, just honest communication and great customer service. What stood out to me the most was how different this place felt compared to other dealerships I’ve been to. It didn’t feel pushy or salesy at all. They actually listened, answered all my questions, and made sure I was comfortable with every step. And the actual process of getting the vehicle is so much better than any other dealership I have been to. I did not spend all day signing paperwork ETC; If you’re looking for a dealership that treats you with respect and makes the process smooth, I definitely recommend checking them out. Big thanks to Ali and the whole team, I’m really happy with my car and the overall experience!
Came here to help a friend buy a car. Looked at several great cars on the lot. Cesar was super helpful and patient. He was very transparent about the whole process and we are very happy with the Honda CR-V.
They were Patient and kind the car was low mileage I had a wire transfer and my bank took like 3 hours to do a wire transfer. 2017 honda fit was just what I was looking for thanks Chris and Caesar and also he drove me to enterprise to drop my rental off
I’ve had my 99 Nissan for 8-9 years and was scared of the vehicle purchase process but Cesar Reyes made it such an easy and comfortable experience! From my initial call for info, to the test drive and to the actual purchase. Also Cesar oh so nicely helped my mom blow up her low air tire while the snow storm started to get heavy while I filled out my application. He didn’t have to but he went far and beyond to make us comfortable, super grateful!! 11/10 customer service and would recommend Denver Auto Outlet time and time again!!!
I have been a customer of this dealership for quiet a while now, and I must say every time I have purchased a vehicle from them, they have always been really professional, and treated us with respect. All of the vehicles we have bought me and my family have been reliable, highly recommended.
Chris and Ali were very helpful in the car buying process and made the whole experience enjoyable. We bought our Mazda CX5 here and got a great price on it. I’ve already recommended several people to look for vehicles here.
I have a beautiful van yes. I am happy it's beautiful but only have the van for two weeks, it's not wanting to start anymore. So now I'm doing payments for a vehicle that I have no clue what's going on with it. I'm a single mother and literally got sold a lemon. Caesar definitely knows how to be a sales men. But I'm highly pissed off. Be careful with the cars you choose from here..
This year has been a difficult year. Changes to the economy have led to changes in jobs and downsizing and difficult choices. Fortunately, Caesar and the group here at Denver Auto to great care of us. I think the point that I want to stress in this review is how thoroughly the vehicles have been gone over. My wife and I were looking for a used vehicle and around the 7 to $8,000 range and we scored a home run. Thank you guys. The vehicle may be old but I have confidence that my daughter will be just fine driving in it. Thank you!!
Saw the great reviews of this place, so thought I would give it a shot.
Needed a commuter to get to work and back for the next three years, so went to look at a Toyota corolla. Ali set me up with a test drive no problem. When I was happy with the car, he really took the time to talk me through all the intricacies of going to get emissions tested, registered at the DMV etc. (I just came from Australia, and this was the first time buying a care in the US).
I also had some cash-flow issues, moving money from my Australian to US accounts. Ali & Caeser still worked out a way we could still close the deal.
Great price, great car, and fantastic service. Will be back for car no. 2!
Denver auto outlet is very professional and fair priced. They do everything they can to get you a great deal and into a great car. They are patient and Ali helped me get into the exact car I wanted. Highly recommend going here for a car.
So I've posted before and took that down. I've purchased 3 vehicles from Ali. The first 2 purchases we worked directly with the owner. He's very friendly and got us in the Nissan Rogue I really wanted. Amazing hail sale deal and an Expedition for my husband. We had several issues with the Expedition the first 2 weeks and they made it right and got us back on the road again. It was a daunting process because it was 2 vehicles but everyone there was nothing but patient and helpful. Fast forward to 2022 and a 2013 Toyota Highlander caught my eye. I wanted something bigger for myself. Absolutely loved the car. I applied online, was a smooth process. (Would Recommend) We got there and finished the paperwork. Within an hour and a half I drove my Highlander off the lot.I took it in for an inspection and oil change about 4 weeks later. I was informed about a transmission leak. Due to my own thinking that I was out of luck on that, I didn't inform the Auto Outlet. A few months ago I wrote a review on the issue and the owner reached out to see what could be done. I honestly wasn't expecting anything to come of the original review I wrote. Ali made it right and fixed the transmission leak that I was quoted $2,500 for. I'm forever grateful because he took the time to not only speak to me but he made it right. I would highly recommend this place and always always always if there's an issue, communicate that. Thank you Ali and to your mechanics I appreciate everything.
Denver Auto Outlet is an amazing shop with awesome people. The guys there were extremely helpful, honest, and patient. They had very clear standards that they stick to and are up front about, which I appreciate. Cesar helped me while I was there; he was great at communicating, sharing his honest opinion, and was very patient throughout the entire process! I highly recommend. I unfortunately did not end up buying a vehicle due to insurance issues but am looking forward to going back and purchasing a vehicle when that time comes.
This place isn’t as bad when it comes to the people. I had a good buying experience but can’t say I had a good car that came with it. I normally don’t leave reviews but I am little upset and it took some time for me to make this review. Drove a car off the lot and less than 500 miles of driving the check engine light was on. They decided they would fix it for me and I was appreciative. Unfortunately I got the car back only to find that the intake was never even connected to the throttle body and vacuum hoses not connected. Not a big deal and I didn’t bother telling them since it was easy and it kinda felt like a bother the first time they had it. After those issues I come to find out the thermostat was broken after they had Fixed it, so I replaced a second time in a month and car was good. Now I’m sitting at 2,000 miles since I bought it and over 3k of work has gone into replacing several stuff like radiator, thermostat, power steering. Not sure if I just got the bad one out of the bunch, but just a fair warning for anyone looking to buy a reliable car and not have extra money laying around to replace expensive stuff on it. I would say bring a very good mechanic since the one they have can’t remember to reconnect important vitals to a car. I wouldn’t recommend this place to people who want to buy a 20k+ car and still have to put a lot of money into it.
Came in with my significant other to help her purchase a car today. Ali and Tim were seriously the best car sales reps I have ever witnessed. Not pushy, upfront about cost, and concerns with the vehicle. Instantly gave us the Carfax, went and put gas in for a longer test drive, and secured a really nice loan agreement for us. This was a 10/10 experience and I will be recommending anyone I know to these guys. When the time comes for me to get a new car, I will be coming here, and only here.
After reading the reviews I decided to look into making my truck purchase at Denver Auto Outlet and I am glad I did! Ali and his staff were super relaxed and welcoming from the start. They want you to have a great car buying experience and that is exactly what they provide you! When it came time to finance my purchase, these guys couldn’t have been more informative and didn’t just go with the first option that popped up on the screen. They looked for all the best options, best interest rates, and communicated everything to me during the entire process…which I might add was only an hour! Stop by and check it out for yourself. You will not be disappointed. I am bringing my family here for all our vehicle purchases from now on. No BS! Thanks Ali!
We worked with Chris morrow and he was awesome! He went out of his way to make sure he answered all of our questions and made my purchase go very smoothly. I am very pleased with my vehicle! Denver auto outlet has a great selection of used cars with low miles! I would highly recommend going here for your next car! I will definitely be back to purchase my next vehicle! Thank you
This is the 2nd vehicle that we have purchased from Denver Auto Outlet! Our 1st purchase was a Toyota Corolla and the 2nd a Honda CRV. We went in with our daughter looking for the perfect SUV, we had been talking with Ali and Tim for a while when they invited us over to have a look. They both were patient with us and let us look around. We found the car, and she loved it! Ali went to work to get us approved, this was no small task as our daughter didn’t have any credit at all. After a couple of hours we were out the door with a new to her car that she absolutely loved! Thank you Ali and team we appreciate you and all your hard work to get the deal closed! Go check them out you will NOT be disappointed!
If you want to pay more, go to a big franchise dealership with the fancy building. Want great value and expectational customer service, go to Denver Auto Outlet. Without a doubt, buying vehicles from anywhere but Denver Auto Outlet is just silly! The level of customer service is unmatched, the deals are incredible and the vehicles are great finds, diamonds in the rough. We have now purchased 3 vehicles from Denver Auto Outlet and we send our friends and family too. Do it, call them today! Better yet, stop by and see for yourself or visit the website (COVID approved)! DO IT!
I was not planning on buying a vehicle, when some unforeseen issues came up with the vehicle I was currently driving. This was not a problem for Ali and the Denver Auto Outlet team. They worked day and night to help me find the right vehicle at the best price. The hard work they put in helped to get the best trade in value I had received from anyone, by far the best interest rate offer I had received, and by far the best vehicle price for the year make and model I had seen in months. They make buying a car hassle free, and not the dreaded negotiating tactics filled day many have come to know. If I have friends or family looking for vehicles, this is the first place I suggest. A great small business with honest employees that aren’t afraid to work hard to make the car buying experience the best it can be.
By far the easiest car buying experience I’ve ever had! Ali and Tim were both awesome. Phone calls were answered right away and when they say they are going to call you right back they mean right back.
I never felt pressured to buy anything, they were very upfront with pricing and car details. No horrible surprises when we got there. The office was clean and both Tim and Ali were on it. In the time we were there I saw them both handle at least 2 other customers a piece all while remembering who was where and why they were there.
I would definitely recommend buying a car here, especially if you want a good used car without paying a ton of money for it.
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