I have had a wonderful experience with Stadium Auto Parts. I truly recommend them to everyone. I am a mechanic, and I have been purchasing parts from them since 2016. They sell trusted, reliable parts and provide excellent customer service.
A special thank you to Mr. Jose—your kindness and professionalism are greatly appreciated.
Installed two engines in same vehicle and neither were any good. Was given a refund, however, now I have to do the job a third time. They obviously do not preform compression test on their engines. They offered a labor warranty at $500 and this shouldn't be necessary.
I rented a U-Haul from them for my move across town and it was a super easy, no stress process. The main guy in charge was friendly and very helpful, would highly recommend renting from them!
The bumper I ordered arrived not as advertised, but the salesperson I worked with, Jose, handled the situation with professionalism and respect. He acknowledged the issue right away and offered a partial refund without hesitation. The shipment also arrived without a receipt, and I hadn’t received one by email. After I mentioned it, Jose apologized and immediately sent the receipt over. Overall, this salvage yard proved to be honest and trustworthy. Even when something went wrong, they stood behind their customer and made things right. Their professionalism truly set them apart from other salvage yards.
“James” answered and after I asked for pricing and availability on a part he said there were 2 options. When I asked for both, he chuckled and asked “really?” And said “hmmm you’re maybe around “x” dollars. No set pricing or anything. Do these guys really hate their job this much? I’m so glad the calls get recorded although it seems like they don’t do anything about this horrible customer service
When I went to pack up my rim, it was very cold and one of the guys there told me to stay in the car since it was cold. Also Manny I think he works at the front desk was very kind and helpful. Highly recommend
Highly recommended. I've had many problems with my car and the staff has always been very efficient; they always have what I need and resolve everything very quickly.
The person you deal with on eBay is unprofessional and when I asked him to resend the offer because I was out of town he simply took the post down without any explanation and lied to put it the sale ended.
This place sucks so bad avoid at all costs. Plenty of other yards to use from LKQ , H&H Auto Parts and Central Auto Parts. This yard and its employees are horrible “couldn’t find my order” after waiting for a parts for days. Stay clear away from this waste of time yard. Also use CAR-PART.COM to find what you need from any other yard but this place
Place is a disaster. Ordered a part for my RAM 1500, confirmed the part number 3 separate times by phone, email, and text and then they sent me the wrong part. They charged me $40 for shipping then I had to pay for shipping back, even though they sent me the wrong part. I honestly think they sourced the part from another place and flipped it to me without being able to visually confirm the part#. Based on my experience this place is a SCAM.
Every time i buy my part in advance before i show up expecting it to be ready. When i get there i am told i have to come back. Everytime! Its disappointing this place isn't open on Saturdays. If they were, they would make twice the income
Drove all the way out there and they couldn't find my order and then they said they didn't have it. No can we get you another one or try to use customer service skills, just flat out said nope don't have it. I seen like 15 others online. Wasted my gas and time and have to wait to get the money refunded is going to take a week or more. How do places like this survive. I'll never use them or recommend them ever. I'll go to pull and pay and pull it myself. What I should of done in the first place. Would of had the part and been installing as we speak. But I wasted a whole day with there service and got me in a worse place than before.
Horrible customer service juggled between many "associates" management refused further discussion. purchased a transmission with an expensive warranty. Was told to provide evidence of failure have multiple shops stating transmission is failing refusing to stand by warrenty and cover the part as stated multiple time verbally would do so. Run don't walk to somehwere else is my recommendation. Also, I have three shops that say it is transmission with bad bearing....the singular shop you force customers to go to for your "warrenty" was the only one who felt differently. Also your sales associate promised to cover with proof from two other shops which was provided before you ignored this claim. I have the receipts and reports.
Couldn't find the part I needed anywhere else! They took time to find what I was looking for and at a very reasonable price! Friendly staff and very quick to respond! I will use them again!
I sent them a text asking if they had that I needed. They responded right away at a cost that was good. They then sent me a link which I paid and told me I can get the part anytime. I'd recommend this company anytime if they have what you need I don't think you'll regret it.
I needed a tail light assembly for 2015 Mitsubishi, they had the part, they packed it perfectly, and it arrived faster than expected, and at a competitive price, really can't think of how it could go any better.
Called in to inquire on a part all the way from the DFW area. I didn't have the luxury to swing by in person, but it almost felt Iike I was actually there because of Clint's phone call with me. He was very professional, courteous, and knowledgeable. He was very thorough within such a short time on the phone. Within 5 minutes I finished paying and now I'm just sitting back, waiting for that part to come in the mail. I'm a happy camper. Let's not forget the significant savings!!
Randy was fantastic to work with and helped me hunt down and test some 4WD parts (actuator and transfer case) for my 2007 Toyota Tacoma. You can tell he's former military: professional, and follows thorough. We have numerous fleet/company vehicles and we'll be back.
I recently had a great customer service experience with Marcos. He helped me find some parts for my used car and made this process very smooth. I will definitely be coming back again!
I have had the pleasure of working closely with Marcos Overall, Marcos is an invaluable asset to the sales team. His dedication, skill, and strategic mindset have greatly contributed my time I had with him. I highly recommend him for any that requires a top-performing sales professional.
Marcos provided exceptional service and customer care at Stadium Auto Parts. His deep knowledge of the products and attentive approach ensured that all customer inquiries were met with accurate and insightful information. Marcos was consistently responsive, addressing any concerns promptly and professionally. His courteous demeanor and dedication to resolving issues contributed to a positive and seamless customer experience. Overall, Marcos’s commitment to excellence and his ability to make customers feel valued and well-cared-for significantly enhanced the service at Stadium Auto Parts.
Stadium Auto parts is our first source for genuine used car parts. Manny and his coworkers are very knowledgeable and helpful at finding the correct part in great condition. Highly recommend you check them out as most parts are pulled and ready to go or pulled and ready promptly. Highly recommend! Ace Towing.
I love this place and they don’t say no or waste your time and they are always happy to help. Since i started going there i only deal with marcos and randy all the time, but i deal with marcos a lot and he never gave me hard time even if i called him 10 times a day. I love everybody there but i wish if they were closer to my uncles shop.
While I’m not entirely thrilled at the process, I must say it’s a nice change of pace from the junkyards. You know for certain you’re getting the part you ask for. If it’s any sub-standard quality they will take it back no questions asked or even make the deal a lot sweeter with no hassle.
I’ve worked with both Manny and Matt for some replacement truck parts. So far looking forward to continue working with these guys.
Feb 09, 2024
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