I fell victim to a deceitful act by Sprinter Van Technologies. They assured me that they would efficiently carry out the custom modifications on my Sprinter within a span of two months. However, to my dismay, a staggering eight months passed and the vehicle remained incomplete. Astonishingly, they had the audacity to declare, "The Sprinter's work is done," despite the evident lack of finishing touches. To add insult to injury, they shamelessly pilfered and substituted the original parts with inferior alternatives. This included tampering with the sound system and replacing the premium wood I specifically requested for the folding tables, among other things.
Their workmanship on the car's wiring was nothing short of abysmal, presenting a clear and imminent fire hazard. The sight of countless loose wires without any form of labeling is a disaster waiting to happen. Furthermore, the absence of secure hardware to fasten the seats poses a significant safety risk. It is truly disconcerting to witness such negligence, as it compromises the well-being of anyone who sets foot in the vehicle.
Despite Sprinter Van Technologies' initial assurance that everything would be completed by February 2023, it took an exasperating eight months for them to fall short of their promise. Even though the owner guaranteed a satisfactory final product, the reality was far from it. The hazardous wiring, unlabeled loose wires, and missing seat hardware all contributed to a dangerous environment. To make matters worse, they brazenly utilized my brand new Sprinter as their personal work van without obtaining my consent, resulting in an additional 1200 miles on the odometer.
This shop is a complete scam, unable to perform even the simplest task. Their lack of knowledge in auto repairs is evident, and their sole intention is to swindle your money. I strongly advise against choosing them for any services. It's best to steer clear of this establishment, safeguard your finances and mental well-being, and seek assistance from another reputable shop.
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