NAPA Auto Parts in
Simi Valley (CA)

What clients say about NAPA Auto Parts in Simi Valley (CA)

• martin soltero

  Parts dept super helpful and professional

  Aug 08, 2025
• steve gutman

  Good shop ... But it moved out of my town!

  Apr 09, 2025
• MadeByYHVH SavedByIησοῦς

  Every Napa gets five stars, and everybody knows that so stop looking for less stars. Napa is the RadioShack that we still have . Long live Napa!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  Nov 27, 2024
• Alexander Naklowycz

  I did not catch her name but the Hispanic woman working at this location was one of the rudest, most unpleasant people I've had the displeasure of dealing with. She was definitely more interested in going to take her vape break than assisting. I will not be back at this location after that interaction

  Mar 15, 2024
• paul mondragon

  Wonderful staff, knowledgeable,Helped me find exactly what I needed.

  Feb 16, 2024
• Mariuxi Arrieta

  Store clerk was very helpful and nice. They didn't have the part so he ordered it.

  Jan 23, 2024
• frank miller

  The most helpful counter people. BRANDON went the extra mile to help me find a gasket for my EGR valve and he found it!!!

  Dec 22, 2023
• George Ruiz

  Bad service hi prices .lot of discrimination

  Nov 19, 2023
• Javier Missael

  Sal helped and got me out on the road quick.

  Sep 26, 2023
• Raymond Switzer

  On hold on the phone, keeps telling me i’m “first in line” to get my call answered but it’s 15 minutes and counting. Today’s black friday. Who’s in charge of this place?

  Nov 26, 2022
• Diane Serat

  Nice service man on phone, had all the answers we needed..

  Jun 01, 2022
• Samantha Henriksen

  This is a fantastic store with the best customer service ever. We had an issue with our diesel generator and both employees went out of their way to help us find what we needed. They didn't always have what it was that we did need, but that had to do with the parts not being readily available anywhere and not the store itself. Highly recommended, especially for anyone looking for more commercial parts.

  Aug 27, 2021
• Ergonomic Installs

  Always have what I need and if they don't, they will order it and usually have it in same or next day. Much better quality parts than the AutoZone down the road and the staff are very helpful.

  Aug 17, 2021
• Roger Williams

  Great service and friendly helpful staff!

  Aug 16, 2021
• Itsme G

  These guys are great . I've been here many times for many different vehicles. Parking is good and they are always eager to help. I'll be back as needed.

  Jun 13, 2021
• Frank King

  I bought a set of spark plug wires only to find that the coil wire was missing from the set. Napa used to be a good auto parts store, but I have no confidence in this place.

  Apr 04, 2021
• Valerie Hadley

  Love this place. Called ahead to see if had headliner spray glue and he held it for me when I said I'd be there in 15 minutes to pick up. AND he actually greeted me by my name when I got there! The few times I've been here, it hasn't been crowded at all.

  Mar 25, 2021
• Carlos Azucena

  This purchase policy. Is wrong. Bought a $375.00 part, (it came defective), had already paid for that part even though they sold me a defective part, to get a replacement part, they wanted me to pay to get a replacement. Fix it!

  Dec 18, 2020
• Chris Sawyer

  The Camarillo site is alot more Helpful and Curtious , Then the Simi Valley Location. The Sales Person at the counter had a Serious Attitude Problem Katie was her name , Not Recommend for a Front Counter Position!! I'm a Service Manager with Many years of Experience! Napa in Camarillo CA is a Much better way to Operate, Richard and Anthony are Awesome in Camarillo. I will Not Return to this Simi Valley Location again. I Hope Someone is going to Read This !! God Speed , CSawyer1@Gmail.com

  Jun 14, 2020
• Dave Tee

  Truly one of the last REAL auto parts store. I tend to see the more experienced counter person than you will in other auto parts stores. I always have a good experience at Napa.

  Jan 24, 2020
• Georgie Boy D

  Very helpful and cool guys, keep up the good work

  Jan 07, 2020
• Gabriel “Chuck” Hernandez

  Very good customer service, very informative.

  Nov 07, 2019
• steve shane

  Thank you Napa for all the great parts and service over the years

  Sep 21, 2019
• Chris McCarty

  They are very knowledgeable and, of they don't have a part, they usually have it in a day or 2

  Sep 18, 2019
• Raymond Sims

  Had the wheel nuts I needed when others didn't, staff very helpful.

  Aug 04, 2019
• Bob Solheim

  Great, responsive sales clerks but the store didn't have either of the two parts I was looking for.

  Jan 18, 2019
• Martha Ramirez

  Thanks for your good service especially to don salvador

  May 24, 2018
• Chad Bowman

  The place to go for quality auto parts. All other major chains sell and stock trash. The guys at the counter actually know about cars.

  Mar 02, 2018
• Mark Schuetz

  Cost of parts is a little more, but they are better quality.

  Sep 13, 2017
• David Morrison

  Very Knowledgable and helpful, but doesn't accept returns from any other napa auto parts stores...

  Apr 08, 2011