WM - Simi Valley Transfer Station & Landfill in
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Address:2801 Madera Rd, Simi Valley, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Garbage dump
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Website:
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Zip Code:93065
Working Time and Location
What clients say about WM - Simi Valley Transfer Station & Landfill in Simi Valley (CA)
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This is a very reliable company. They keep you updated on changes in scheduling and they deliver prompt service. They have never left a spill or mess of any kind. I highly recommend their service.
Oct 22, 2025 -
Terrible customer service, website is broken and can’t get a straight answer. All I want is to transfer one service from an old location to a new one. Not only will they not cancel my old service, I have gone 3 weeks with no trash cans and no one can give me an answer or any remedy. If there were literally any other options for waste services I would have chosen them.
Oct 02, 2025 -
Service is always on the right day and on time, trucks are well maintained and clean, and drivers are friendly and professional. The added services especially large item pick ups are useful. Keep up the good work!
Jun 26, 2025 -
So tired of our rude driver scheduled to pick up trash container. He likes to start driving away while can is still on the truck. It ends up half way up street. He never fully empties it and sometimes it’s not upright. Slight inconveniences but now we’re stuck with trash another week. Do better.
Jun 16, 2025 -
I hope one day all cities within LA County would make their Recycling Bin Colors consistent and the same as almost all other states/provinces which is BLUE and not Black! This would avoid a lot of confusion and mistakes in placing the Recycles vs Trash in the correct bin. Thank you.
Jun 12, 2025 -
WM is ruining the area around Simi Valley Madera exits off the 118 with all of the dump trucks dropping off all the waste. I have had my car get damaged and no way to address it since the dump truck don't stop. The roads around are filled with debris and City and WM are not cleaning up. Just reflects a big business doing what it wants to do to make its numbers. I am not a NIMBI. I am fine with using the dump to hold the waste and fire debris, but they need to recognizing when there is step change in their volume they need to manage its bad impact to the community they live within.
Jun 11, 2025 -
I am very happy with the service I have received over the years with WM services. Thank you WM
Jun 10, 2025 -
Amazing service! It's a relief to know the people coming to pick up your trash aren't rude or petty. They won't skip you if your lid is barely open because its so full. And they will even come back around to check if anyone put their bins out late. Definitely the best experience I have had with a trash truck business.
May 07, 2025 -
Absolutely HORRIBLE company! NO CUSTOMER SUPPORT. Trash guy drives up to trash cans, empties one and leaves every fricken week and then all the company can say is oh, well get it next week. And then it happens again the week. and it takes 30 minutes to get through their automated system to find a live person to talk to.
May 01, 2025 -
We found ourselves needing to do massive amounts of yard work and needed a bin. We found the right size at Waste Management! It was ordered & delivered easily and as planned. One thing that I didn't know was that there may be a refund of some of the cost if the bin is under 3 tons (we got the LARGE bin). I love refunds! WM is always my first call.
May 01, 2025 -
Not happy with the fact that the trash cans always end up blocking my driveway after being handled by WM trucks. Often find trash on the ground that doesn't get dumped into the trucks properly.
Apr 18, 2025 -
I have been very pleased with the service that WM provides me weekly and the charges that are on my bill.
Apr 09, 2025 -
Waste Management has been servicing our area for quite some time now. They are really good at what they do and are very safe when handling the neighborhood trash containers. Good job!
Feb 04, 2025 -
We've been living in our current location for over 20 years, and during this entire period we have been served by Waste Management (or GI Rubbish). Through the years we have found their service to be reliable, courteous, and affordable. They don't miss pick ups, and usually clean any trash that falls out of the bins and on the street.Old bins are easily replaced with new ones at a modest additional cost.Their billing is clear.Their website is easy to use, and we can set our bill payments to automatic and still receive a mailed bill that explains the charges. It is good company.
Jan 29, 2025 -
I am very satisfied with the garbage collection service. They are always punctual, and if there’s ever a situation where they can’t pick up the trash due to an obstruction or my fault, they always return to collect it. They stick to their schedule, and the staff handling the trucks are extremely friendly.
Dec 20, 2024 -
Keep up the good work. WM is the best. They notify me by email whenever a pick up delay is eminent.
Dec 18, 2024 -
Many times driver does not care about driving over my grass when entering and exiting my property. Have had to replace three times.
Dec 05, 2024 -
Almost impossible to connect to customer service for residential. After many failed attempts and leaving messages, I got one phone call, and then the lady said she was calling from commercial so she tried to transfer me to residential, putting me on hold for ever. Their customer service is quite a trash, no pun intended.
Nov 15, 2024 -
Our service is always reliable and the drivers are courteous and clean. my boys love to watch the trash get picked up and the driver makes a point to acknowledge them!
Nov 14, 2024 -
I’m a regular customer here. They have the world’s nastiest porter potty restrooms for us to use. There is always pee and toilet paper all over the inside of them. Ants are crawling up the walls and there are spiders. It sucks when you really have to go and then you step into these restrooms. So disgusting.
Oct 29, 2024 -
Customer service is impossible. Can not figure out how to reach a human. It didn't use to be so bad. It's very frustrating to only be given automated prompt after prompt on the phone for everything that doesn't apply to my problem with getting the wrong containers or a missing container after our extra service pickup on our long driveway.
Oct 17, 2024 -
WM weekly residential pick is always on time and the drivers are friendly. Their communication about changes in the schedule are consistent. When i’ve called in, their customer service has always been friendly and helpful. Their landfill is state of the art and is pretty incredible to see.
Jul 18, 2024 -
On time reliable, drivers keep the area clean. Just wish the containers were sturdier, mine are cracked or have holes in them.
Jun 28, 2024 -
Been a customer for over 10 years, I've never had an issue with service, delays, ordering extra pickups, billing, etc. I've heard horror stories from friends in other cities about their waste management services but I really have nothing to gain by saying WM has been nothing less than excellent. Thank you for your service to the community.
Jun 21, 2024 -
Working with WM was a really good and positive experience. A new container was dropped off and the old one removed. That left me with 1 brand new container and 2-20 year old containers that also needed to be exchanged. I made one call to the office. The next pick-up day I left the other 2 old containers out and they magically disappeared and 2 brand new ones were left for me. Now THAT's Customer Service!! Thank you WM!!
Jun 14, 2024 -
Great team drivers. My grandson loves to come out and say hi and wave. The team takes a moment to say hi to him and high five him. They do a great job with everything. Thank you !
May 08, 2024 -
I am thrilled to share my positive experience with the exceptional service provided by WM. Throughout my interaction, Steve Lee stood out as a shining example of professionalism and dedication to customer satisfaction. Whenever I had a question or needed assistance, Steve promptly responded and went above and beyond to ensure my needs were met. Steve's attentiveness, knowledge, and willingness to assist truly exemplify the type of individual any company would be fortunate to have representing them. His approachable demeanor and genuine commitment to resolving customer inquiries reflect positively on WM's commitment to excellence in customer service. In a world where exceptional service is often rare, it is refreshing to encounter individuals like Steve who embody the values of integrity, diligence, and genuine care for the customer experience. I commend WM for fostering a culture of exceptional service and for having professionals like Steve Lee on their team. His exemplary service left a lasting impression.
Apr 03, 2024 -
I've benefited from Simi Valley's Waste Management for the last five years living in Calabasas. They are timely, send out proper notifications regarding changes in pick-up due to holidays. Their cans are in good order and extra pick-ups for large items are easy to arrange. I also appreciate the auto payment option which makes my life easier.
Mar 16, 2024 -
Usually fast unload but there's times where the scales are backed up, nice employees
May 10, 2022 -
Waste Management using city policy under organic container, wants make extra money from only our warehouse. I checked more than 200 warehouse in Canoga park non has organic container. We reported to city and channale 4 news.
Apr 12, 2022
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