I had to write Amber (the B&R sales professional in Getber CA) a review for she was extremely helpful in matching up my Camry rim. In this day, service is largely done by yourself. Amber did it all for me by going online & looking at other nearby yards trying to get me my rim then & there. Upon further investigation of my rim, it ended up that B&R had it in their own yard. They had the rim pulled & correctly matched up to my Camry & then had it mailed to my door awaiting me the NEXT day when I got home from work. Understand this: the weight of the rim & the next day shipping (130 miles away) was way cheaper than you think--- just call & ask her. This was no-nonsense true customer service. She is a rare customer service find & someone special.
Amber was exponentially helpful with the entire process. Her customer service is off the charts, we were able to take care of business quickly and efficiently. I would absolutely recommend this place and ask for amber personally!!
Hands down some of the best service I’ve received, I’d like to mention amber for her great customer service and for helping keep me updated through the process. Genuinely impressed and very appreciative for the things her and this company helped with.
I was ordering some parts no one could find them or get them. Amber found them and immediately got them coming in a timely manner! If you call b and r call and ask for her! Shes the only one I’ll call from now on!
Amber is a very polite and professional. I have spoken with a couple different people that couldn't help me .. Amber got me the right part the first time thank you!!
I had such amazing experience with an Angel named Amber Evans , Sales Professional on the phone service ! She went out of her way to ensure I could get the part I needed for my car. THANK YOU VERY VERY MUCH.
I am very happy with Ambers customer service. She was very helpful, super professional and very nice to me. She welcomed me with a warm smile and greeting. She gets me the right parts for all my auto projects for a great price and on time. She deserves a raise. Thank you Amber you rock. It’s because of Amber I’ll keep coming back.
Ask for amber she was amazing to deal with went above and beyond helping me locate parts for my truck didn't hand me off stuck with me for over a hour really appreciate it
I WANTED TO THANK AMBER FOR SEARCHING FOR MY PART I WAS LOOKING FOR AND BEING PROFESSIONAL. SHE WAS VERY KIND AND SUPER HELPFUL. I WILL BE CALLING AGAIN..
Amber from B&R has been awesome to work with. She’s always super responsive, knows her stuff, and makes sure we get the right parts every time. She’s really helped us out and made the whole process easy. Highly recommend working with her!
Amber is always awesome to deal with! She gets my parts to me quick always the right part for the fit! I go out of my way just to make sure I talk with Amber. She takes care of me. Thank you!
Very pleasant experience and a smooth transaction! I purchased through their website and basically picked my own price, very affordable and I received a quick response to each of my million questions, thank you!
I really like this place and visit often, super cool staff and are very helpful finding me the right part that actually fits my vehicles. Prices are the best in the area and B & R is my go to place for all my as good as new auto parts place. Highly recommended 5 stars hands down. I'm glad they are there.
Not knowledgeable of what they have in stock. They are very unprofessional, they f they have people inside the office playing around like children in redelin pinching the females' bottoms. Overcharge their used items when I purchased mine online through Amazon for 1/4 the price and got it delivered to my home in the same time frame or less. Bad place to go in Gerber.
This facility gave me excellent service, and I will now begin my parts search with B&R. ...be sure to check their "AutoWrecking.com" website, as they list all OEM parts at all yards in WA, OR, NV & CA
My Husband bought Tire's an was told they was New they wasn't New an they wouldn't Refund the amount that was paid an He paid Cash an on the invoice Said Check I'm turn them in to the Better Business Bureau will NOT Recomend them to anyone
We are a used car dealer and we bought an engine in the past and a turbo which both stated in the invoices as having a 6 month warranty. The engine turned out to be faulty and B&R agreed to provide a credit which kept getting pushed back every time we would call and ended up getting "forgotten" about by them. The turbo also turned out to be faulty and we asked for a warranty exchange on the turbo because on the invoice that B&R provided, it says that the turbo had a 6 month warranty. B&R claimed that the warranty on our invoice was a mistake on their end and that they would not honor it. After continued calls to try to get a credit, B&R simply stopped answering our calls even at the management level. Terrible experiences with parts that were not inexpensive. We will not continue doing business with B&R Auto Wrecking after these experiences.
