River Auto Parts in
Guerneville (CA)

Stopped by to get a cabin air filter for my car and they didn’t have it in stock. The girl at the counter was really nice and said she would order one even though I said I wouldn’t need it by then. I called later and asked for it to be held in case I needed it if the other place didn’t have it. Michela called and let me know they had the part. By this point I already replaced it. When I called to let them know I didn’t need it anymore someone else gave me some attitude saying this is why we charge for things to be held. I asked if they had a serpentine belt for my car and they didn’t. I said have a good day and they said bye with an attitude. So customer service is mixed but the shop is close. I’ll give a 4 star rating only because the first girl was cool.

Sarah is amazing, always has a smile and helpful advice. She deserves a raise!

The gals are always so nice and helpful

Always a pleasure to deal with! Staff is friendly and most certainly helpful.

Able to pop in and get items I need quickly with friendly service

Helpful staff, everything you need for your automotive repair and upkeep!

Simple stuff like you get a pair of pliers and a package for for a oil filter. You go to your vehicle. You try it on the oil filter. It doesn't work to get the filter off. You wipe it off. No discoloration. No broken nothing. You put it right back in the package. You bring it back well guess what? What do you have the receipt or not? You bought it. I have never experienced that with any other auto parts store and I was in auto parts for 10 years with city automotive and I was a lead guy there. So no I wouldn't go here to get auto parts even though they do have a nice variety of stuff there I would head down somewhere else

Is nice having a local part store. Staff is very friendly and they had the parts I needed.

I purchased 2 deep cycle die hard batteries, with in 1 year one went bad, exchanged them again, this is all while we’re trying to camp with my toddler now. We live in the Bay Area. So today I tried to return them because defected. Mind u it’s only been less than 2years I’ve purchased 4 die hard batteries and the chick today wouldn’t give me my money back.

Always very helpful. They will make sure that what you're interested in is right for your vehicle, or application.

This is where I go to get what I need and get things done. Whatever I come in for is always in stock and the people who work here actually enjoy their job and are always happy to help make sure Im getting the most for my money. Always 10/10

I recently had the pleasure of visiting River Auto Parts and I must say it was an experience that exceeded all my expectations. The store layout was immaculate and well-organized. The staff members were incredibly knowledgeable, friendly, and went above and beyond to ensure my needs were met. Despite the exceptional level of service and top-notch quality, the prices were reasonable and often more competitive than other stores I have visited. The best (and only) in town!

Every time I have come here I have received a smile, helpful information, and speedy service. The manager helped me order the right part for my car and even helped me know what to do to make the part last longer. Been on the river for ten years and am so glad they’re a part of our community.

They didn't get right part We're kinda rude

Seeing these guys are the only show in town, they are my go-to for auto parts. They have a nice selection and are very helpful. I toot my horn every time I drive by. :)

My family has a cabin out here in guerneville. We drive past this cute little mom and pop part store all the time. The one day we need them they're not open on time at all. Sat at the front door for 45 minutes waiting for the store to get opened up. Ended up having to drive all the way into town to O'Reilly Auto parts. As I was driving back to Guerneville found that the store was barely opening two and a half hours later. Don't have much else to say than that

Got windshield wipers there. Fast and efficient. In and out in 5 minutes or less.

Sarah , Luna and Erin are totally awesome employees and have the best customer service. They knew exactly what I needed when I had an electrical / mechanical failure on my trailer. With there customers service, I was able to get replacement parts . Repairing my trailer with my daughter turned into the best mother daughter date ever!! Thanks ladies!

Stopped by for my first time couple weeks ago and the ladies behind the counter were friendly helpful and offered me a cool bottle of water on a hot day. Thanks for all the help!!

The ladies that work at the front counter always do the hardest to find you what you need they do a great job. Always a pleasure to work with.

Outstanding customer service, staff was very helpful, knowledgeable and super friendly for getting correct u-joints, inventory was unexpectedly present. I couldn't have hoped for any better. Can't wait to return. Thank you.

They have so much more and then if they don't have it they can order it for you. Employees seem to know their parts. And are helpful

Very friendly and helpful owner and staff, in a well-stocked CarQuest, in my town of Guerneville. Instead of going out of town, check out River Auto Parts!

Great store, has more than you would expect. Helpful staff.

Horrible customer service and won't stand by the products they sell when they are faulty out of the box. I will be making the drive to O'reilys in Sebastapol instead of suporting this local business from now on. I gave them one star because I couldnt give them anything less and still post my comment.

Little shop, but big variety. Needed motorcycle battery and they had the one I needed in stock! Didn't have to travel miles to a larger store for what I needed.

Great help, well stocked if you have an average vehicle. Definitely see classic car guys shop here too. This is home of the Russian River auto show where you'll find top notch classics...