Overpriced and charged for wood I didn't pick up. Refuses to send refund. Since they have been up for sale it seems like they want to get as much money as possible and leave--they don't even have a mill anymore.
Meh. I've bought wood for 30 years from this place and my recent experience was not good. 20% of my order was missing, and I had to PROVE it before the owner lifted a finger to make good on the problem. Before that he even suggested I was lying about the missing wood!
What happened to the service and professional attention to my project?
The rest of the order was about 1/2 good stuff and half very rough material that cost me an extra full day to massage it enough to make it acceptable, barely, and I am good at it.
The best part of Berry's was, in my opinion, the local wood that they milled and sold there--"Berry's Stock" It had character, but those days are gone, now they sell the same stuff that you can get from any area vendor, though in this order, below average. I'm shocked I'm leaving 2 stars--confidence lost, character gone.
Buyer beware, and count every stick.
The real deal! First rate service and lumber products. The kind and helpful staff are a very real benefit to customers. Also Berry's has a very extensive inventory of related building materials and hardware.
Really easy people to do business with. I bought some lumber, they customized it to my shipping needs, and was ready to be picked up the next day.
I bought wood all over the Americas from Argentina to Canada. Bruce was fast to respond to my inquiry and answered all my questions.
Great Company to purchase wood products from.
Emiliano Santin
