Just want to give Able Towing a shout out. I had to get my car towed to the shop and had scheduled a tow with another company a few days prior before my appointment with the mechanic. The other tow truck driver never showed up. My insurance helped me find Able Towing and they said they would be at my house in 45 minutes. As soon as I got off the phone with my insurance company, Able Towing called to see exactly what was wrong with my car, told me they would be sending someone asap. Well the driver got to my house about 20 minutes later, called me when he was outside. Driver was very professional, had a mask on and was quick with getting my car on the truck and to the mechanic!! Thanks so much for how quickly y'all responded and for how professional y'all were!! Definitely recommend!!

Maria Vasquez

12/04/2020 17:31:42

Absolutely terrible! I was connected to them through my insurance company. They seemed to be reliable and the tower was friendly, but he made it seem as if it would be okay to drive through town on a damaged spare tire. Instead of simply saying I shouldn’t drive on it at all, he allowed me to believe it would be okay if I “drive slowly.” I couldn’t even back out of my driveway. I reached out to them to explain I was given a choice, but should not have been, given the fact that the tower is more experienced with these things than I am. They were entirely flippant and very rude in how they spoke to me. To smile in a woman’s face while putting her in more danger than before, and be offended by her complaint is evil.

Shelly O.

08/14/2022 09:50:01

Tyler was wonderful professionally and personally his service was outstanding .He knew his job and was careful in the way he handled my car. He arrived 25 minutes before the estimated arrival time. Tyler, and Able towing, Thank you so much! For your great service.

Robin Marfil

10/07/2019 19:21:31

Great customer service. I was in need of a tow service and they were able to provide me with it. I did check with at least 4 other towing companies in the area and none could help me. The one thing I was requesting was to tow a motorcycle! Wow, I could not believe it. If Able towing would not help me I would of had to call some company completely out of Fairfield!!! Kudos for Able towing and great customer service at their phone answering. Definitely I will recommend to go with this company for any towing g needs around the area! Also they are charging the average amount of other companies but, Able will help you right away. Not like others that give excuses argumenting that they completely booked or that they have no drivers available. Good job Able towing!!

Icen Konty

04/25/2019 06:07:21

I can honestly say Able's Towing is solely in it for the money after my horrible experience with them tonight. My 11 month old son was locked in the car with the keys in the ignition after my dog accidentally pressed the lock button. I immediately called BMW Roadside Assistance to see if they could remote unlock my door for me. Unfortunately they were unable to, and they begin to reach out local towing companies. BMW called me back to let me know that they had no luck because all the towing companies were either closed or were unable to get onto Travis AFB. I then called Security Forces who assured me that if I gave them the company and driver's name that they would grant them access and escort them to my house. I called Able's Towing to relay this message, and the receptionist informed me that they were only responding to law enforcement for the night. I told the woman that Security Forces aka law enforcement specifically told me to call them so that they could assist, but her driver still refused to take the call. I literally begged and pleaded with the woman since at this time my son was locked in the car for over 45 minutes. Her only response was, "well I don't know why you're on the phone with me then, you should be breaking your window". Right after I got off the phone with her, Security Forces arrived. Since they have a business relationship with Able's Towing, they called them on my behalf. However, this time they got the REAL reasoning behind why they refused to come and help me...they were not going to make that much money off of me, so the driver did not want to waste his time EVEN THOUGH a baby's life was on the line. It had NOTHING to do with them "not having military access to the base" and had NOTHING to do with "only responding to law enforcement", but it had EVERYTHING to do with what would get them biggest bang for their buck. As a first responder in the military, I am completely disgusted with their business ethic or lack of ethics. I would not recommend their services to anyone. I am so thankful for Security Forces, the Fire Department and the Paramedics at Travis AFB who went above and beyond to help me in one of the most frightening times in my life.

Stefanie Rodriguez

10/15/2017 06:40:36

I cannot believe how rude the woman on the phone was with me while I'm already stressing because my car won't work and she's condescending me. All I can say is this is not a good place of business and I do not recommend them at all. I hope for the sake if thier business they hire someone who is understanding to the fact that the person on the otherside of the phone call is in need do to hardship of not having thier car work and needs to be towed. Having car issues is probably enough stress and I do not need added stress from a Pretensions employee. So being rude and Condescending to your future customer is the worst way to start a business Especially in a time where we can all give our opinion on social media like how wrong is this person to forget that we can now make a review not smart lady not smart at all trust and believe I will tell everyone that I know. I don't talk to people with out empathy when they're going through a hard time.

LM AL

10/14/2018 20:08:10

Great price, the driver was cool about me having to swing by the bank then getting lost to our destination lol. He helped me push the heavy audi up the driveway and out of all the broken down cars I've owned I've never had a tow truck driver offer that one. 5 stars and I'll use them again

Jason Summers

12/27/2015 15:29:00

This was the worst experience of my life!! I called to have my son's car towed and they said they couldn't get a driver out for 4 hour's then I decided to try to get the and my son's car was gone. The highway patrol said they picked it up and now made it so I had to pay triple what I called for!! They are shady and I'm calling bbb!! Please do not trust this company!!

Anthony Weatherford

06/07/2016 23:10:43

Able Towing saved the day! Or should I say KEN from Able Towing! He went above and beyond with excellent customer service for my mom and I as we were stranded on highway 80.

Candace Earls

03/04/2018 02:51:34

I was quoted an hour wait . But they were able to get to me early enough to get my car to the tire place before they closed at 5 so my car was locked up over night.

LInda Wagner

07/14/2022 19:35:00

Terrible service. Tow staff making us sign a waiver that if something happened while being towed they won't be responsible for it. Pretty much he doesn't know how to properly tow it. Or he does not have a proper equipment to tow my car. Terrible!

Joven Aromin

08/21/2015 17:46:56

Should be called UNable towing, they took my car and charged me 200$ plus to sign it over. If anything I should have gotten paid.

Trevor Amadeus

08/28/2022 21:47:21

This towing company was amazing.fast,easy service.i will definitely be calling them again .

C Ch

08/22/2022 17:48:05

Did a great job towing my custom lowered collectors car. The driver was very careful and pleasant.

Robert Meyer

07/17/2021 23:34:13

Not a towing company anymore they sell trailers but great service and friendly guy !

Eli H

06/30/2023 22:56:22

Very helpful! They followed through on picking up an abandoned van on our property and worked with the police department to get the job finished. Big thanks!

Andy Grimaud

08/23/2019 14:14:55

Got to say the people are great, everything went smoothly, and one star that's not up there is due to something out of their control but I wish it could have a lot more shading

Kelly i. Davis

06/22/2021 22:11:32

Josh was really nice and made the process of getting my car towed quick and easy! Great service!

V DC

07/17/2018 17:01:15

Came out super fast and very professional! It took 20 minutes tops to get to the base.

Rachel Cannon

11/05/2020 23:23:25

They already knew when they looked at my car was totalled...towed to Copart ...aloha Moana

Dwayne Thomas

02/08/2021 04:09:01

Called them for a jump and was told they didn’t have drivers available. What’s the point of even answering the phone?!

Henry Altemeyer

10/09/2018 08:16:38

Very prompt, very courteous service

Deepinder Dhariwal

02/26/2023 00:59:00

Great guys~give them a call! (Both of the guys who came out went above and beyond)

SK B

04/15/2018 17:47:06

Should be called unable towing 😂

Trevor Betzler

02/08/2022 04:49:58

Very good

mahmood khan

02/12/2018 04:56:48

Charged a fair price

Kathy Niccolai

11/03/2021 17:06:05

Not helpful at all

Rosa Mendonca

09/23/2022 02:54:29

Horrible service!

Kelvin Warren

10/10/2018 17:57:34

I was not there

Pete Ellis

11/11/2019 23:07:45

Address:	5631 Rivera Rd, Vacaville, CA, United States
Phone:	+1 707-447-2833
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 49 Reviews
ZIP Code:	95688
Open Hours:	8:00 AM - 5:00 PM

Friday		8:00 AM - 5:00 PM
Monday		8:00 AM - 5:00 PM
Sunday		Closed
Tuesday		8:00 AM - 5:00 PM
Saturday		Closed
Thursday		8:00 AM - 5:00 PM
Wednesday		8:00 AM - 5:00 PM

Able Towing JunkYard in Vacaville (CA)

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