I bought 4 tires for my car they looked new but when I had them mounted on to the rims one had a bubble and another had a slow leak when I called no help at all basically I got crap tires
I go here all the time to get parts and have never experienced this type of behavior from the workers here. I spent $500 here getting parts and I was racially profiled by a white man working the front door. He followed me to my car and asked to search my bag because I fit the description of someone who stole before. He searched my bag and went through every pocket in my backpack accusing me of stealing. He told me usually your kind steals here. As an African American man I was very upset and would never spend my money here again. They deserve to be shut down.
JACQUELIN was the nicest person (and associate, by far) ive ever spoke with on the phone. she was courteous, patient, and professional. even with the difficult/stressful situation in which i became involved (DMV/titletransfer/tow/sell), she remained amazing and assisted me every step of the way. thanks so much! i greatly appreciate all your help!
After tracking all over an un organized yard found one truck close enough to what I was looking for. Pull the parts hike back to the front give the guy my parts next thing I know sir your total is 98 bucks. I pulled it you keep them 20 year old parts. Went home ordered same parts delivered to my house for 45 bucks. Never again will I ever visit U Pull It ever again.
Had a real bad experience I encounter a black american female worker who search my bag in said I could bring some items i had from big 5 witch were only bbs the said we just had a fire yesterday I no I'm not stupid but bbs are not flammable then on the way out she told me I would have to pay extra for a the head lights in a side the light that I was return it that was already paid for after remove the light she looks at the recipe in say the light already paid for she make me take them out bad service
They mentioned they close at 6pm
They didnot respond to phones
I drove 40 miles to arrived
Arrived at 5:45pm
They didnot let me to go in yard , they said they will close at 5:30pm!
This a nicely organized PnP but I'm no longer going here because there are millions of little bugs in the yard and they are biting during the day! I was there for 2 hours and I got more than a hundred bites. That's very bad! Do something about it!
May 31st, 2025
Online says they close at 6 but when I showed up looking for a small part at 5:20 they didn’t let me in saying they close at 5:30. Should update website with correct closing times
Why do they have to be so RUDE??? I came here after seeing the vehicle on their website. I was told rudely that the vehicle isn’t there but I can pay $4 to go in and see if the vehicle is there or not .. He then said that he could be wrong and that they only hold vehicles for 30 days . I said ok since you could be wrong if I pay $4 and it’s not there will you give me $4 back . He repeating himself in an ugly tone . Instead of tricking people into paying to go in they should be updating their website . I’m pretty sure those $4 add up to hire someone part time to update their website . And hire someone with a friendly attitude.
It’s pick-n-pull, What can you expect? This location hardly ever updates their inventory of vehicles. Their standard policy is to remove vehicles from the yard 30 days after being placed there. Keep that in mind if you’re looking at their inventory online.
The staff didn’t have to help me but chose to when I was having a not so great day! They let me sell my car, were sooo nice and I really appreciated their professionalism! They offered us waters and talked us through the process.
I will definitely be coming back to sell any future cars. Thank you again for being amazing human beings!
They seriously need to update their online vehicle inventory. I drove from Sac to Fairfield, paid $3 just to find out the vehicle was no where to be found. I was told by one of the reps that after 45 days, PNP scraps their vehicles. With that said, to all future customers, make sure to call before heading to any PNP.
First time looking for used parts here. *Walk in, sign a waiver, pay $2 to get to the yard* Counter staff gave me a printout of where I could find the vehicles I was looking for. The yard rows were all numbered. Fairly clean space, considering it's a scrap yard. I've seen some pretty ratchet sites before, but this one was okay. Take your own bags or boxes or whatever, because they don't have any. Prices were fair. Return policy seems fair enough. Hopefully I won't need to find out. Someone else can write a review on that. Also should be mentioned that there is an autoglass shop on site. I had my Nissan's windshield replaced there for CRAZY CHEAP!! They had my car done in less than two hours and they even gave me a windshield upgrade with a tint up top, which I love because it blocks the sun a bit. DON'T go anywhere else first!!
Great Place to find anormous car part , not to mention you might find ur next use car... Before & After pictures just helping out a friend with help of Pick & Pull.... Thanks
I came in Monday to this pick n pull and forgot my mask. They told me they were not going to let me in without one. But then I see a few people coming from the inside with parts and without masks on. I told the African American woman at the counter why they could go inside without a mask and she said “ this is not up for debate “. The people that were leaving without masks were of white ethnicity. Since I’m Hispanic is that the reason why? If I was to be of a lighter skin shade would I be able to go inside without a mask too? That probably is the case here.
Make sure you know exactly what service you need if you call because the customer service/communication is some of the worst I've felt with. Oh and don't miss a call for pick up! They'll stand your car out there for weeks. Wouldn't have bothered if I didn't have to. Poop.
I was not happy with the cashier in the front he's a white male about 300 lb kind of like 511 and he was very rude I gave him the money on the table and then he decides to throw the receipt at me like I was like whoa why you throwing the receipt at me, he said, that doesn't matter keeping the distance. you don't have to throw the receipt so that's why I'm giving the Moran one star he's really rude and I don't think he should be working there
Website says that they are supposed to stay open until 6p.m so I'm in the back removing the parts I need to repair my car and at 520 one of the workers comes by with an air horn and says that they are closed and I can't purchase the parts and I will have to come back tomorrow to purchase them without any warning signs or changes in the website because I have been to the Richmond site and they don't close until 6p.m. very disappointed
Didn't open till 10:45 due to poor management! Called corporate to complain, no success. If they wasn't the only pick and pull within a hundred mile radius with the car I needed, I wouldn't have been there. Hopefully I never have to return to this location. However, staff members were great, just under poor management. A demotion would be too nice, fire him!
Super easy to find the car parts we we're looking for, great staff, easy to get around the lot, and fantastic prices! Office staff not so helpful... Made an incredibly snarky remark to me "If you can't get the part, you can't get the part" in regards to them setting up ALL of their trucks with the leaf springs on a mount, couldn't get it off without knocking down the whole f'ing truck.
This is my first time back to this place in about 10yrs. Some people were just walking in even though there was an entry fee. I tried to find someone to pay bit the people behind me said, "just go in, we never know when their coming back, they don't care." I found exactly the part I was looking for, cheap and came with a warranty, loved It!
I just got my window fixed and over all I think the price was fair and the gentleman who went spoke with was very professional and nice but his wife who I assume is his wife had some attitude and don't think she should be dealing with customers. She was cold and not friendly at all and I was uncomfortable. If my husband and I didn't have to deal with her our experience would have been great.
They have staff who know what they have in their inventory as far as vehicles are concerned. I've been up there several times now ( always try to go more than twice before giving a review) and every time the staff seemed polite. They have a pretty good selection of vehicles in my opinion.
LOVE visiting to get parts here, although some would say the less you come the better since you wouldn't want to constantly repair your vehicle. Well, here is my go-to place for used parts for my car and it seems almost always they have exactly the part I need! Plus, seeing all the cars mechanics as you search for your part is pretty neat for some car people.
Pretty good service and all the people are friendly. Only problem I've ever had is bringing in my own parts to compare but they don't allow that which I get. Overall though it's cheap and pretty well maintained. My cars a little lower though and driving through their parking lot is a pain
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