I locked my keys in my car. From the time I submitted a request for assistance through my insurance company to when I was sitting in my car was 18 minutes. The gentleman that arrived was polite, kind, fast, and efficient. Thank you for helping me get to work on time!
Redding comfort heating and cooling wants a shout out to Keith’s towing outstanding job for the driver Joe he takes pride in his work very professional treats customers professionally I highly recommend Keiths towing ⭐ ⭐ ⭐ ⭐ ⭐ Google review. The driver I had was Joe what a good guy highly recommend this company Shout out to Joe
Thank you, thank you, thank you to Dillion, Josh, and the lady (I wish I remembered her name) dispatching calls. Talk about an A+ team! Everyone was so friendly, patient, and prompt. I felt very safe and well cared for in my unique situation. A special shout out to Dillion for going above and beyond to find the right solution and making it easy for me. So grateful for the assistance today from the whole team, and helping me get to my mom's (another 6 hours away) safely with my cat. Beyond grateful! Wishing you all wonderful and successful days always! May you be paid back tenfold for what you do.
The team at Keith's Towing were so incredibly helpful, from the gentleman who answered the phone, to Sam who came out to my vehicle to help with a battery installation. They were very helpful, friendly, knowledgeable and FAST. From the time I called to the time my service was complete was less than an hour. Thank you Sam and the team at Keith's Towing!!
Keith’s Towing rescued us from I5 near Redding CA on 10/2/25. We had a flat tire to the rim and pulled onto the shoulder of busy I5. CHP arrived to assist and protect. Keith’s towing arrived shortly after. Josh from Keith’s towing was professional and fast. Even helped us find a place to replace our tire. We were back on the road home - Washington state, in less than 2 hours.
You snooze, you lose. I gave my business to an old school someone who doesn't mind working. I can't get used to this new fangled post plan demic, lazy mindset.
Got a flat tire and needed a tow into redding. Called AAA and Keith’s towing got assigned to us, called us to give us an eta immediately and got here 30 minutes earlier than AAA told us. Assessed the damage an towed us into Redding.
All of twenty minutes from the time the truck was dispatched to when my spare tire was mounted and I was ready to go. Friendly driver who explained as he worked. Top service!
The driver of this tow truck likes to sit in the fast lane with cars behind him while he drives 65mph and nobody is in the right lane…can’t imagine how he conducts business with towing vehicles when he can’t follow the rules of the road. Left lane is for passing, not driving slow and holding up traffic just because you feel like it. Kind of funny to cause an accident when you’re a tow truck driver right?
They say thousands of accidents are caused per year because of people driving slow in the fast/pass lane. Stay away from this company. Go elsewhere. You can see in the pic there is no one to his right…just being super unprofessional.
Best responder ever Dan was amazing. Professional, respectful, knowledgeable, and so kind!! Thank you. Also to the Lady that called to make sure Dan got to me timely thank you too!!
Shoutout to Tony. He is top-notch and helped to relieve a stressful situation. We appreciated his professional and friendly company. Thankful that Keith’s towing partners with AAA!
Thank you to your team and Matt our driver. We were stuck on highway 44 with limited cell service, our 4 small dogs and travel trailer. They came and got us towed our truck and travel trailer, drove all of us to their yard and brought our truck back Sacramento the next day. Matt was very caring and understanding the call center was so professional and kept us up to date even through they were swamped.
Josh at Keith's Towing in Redding, California, went above and beyond when our engine failed on Highway 299. He towed us 130 miles and made what could have been a stressful situation much easier. He was friendly, professional, and even gave us a heads-up that our engine should be covered under an extended warranty—something we wouldn’t have known otherwise! We were heading home after a long trip to SoCal for a family emergency, traveling with our two dogs, and Josh made sure we were comfortable the whole way. Excellent service and a genuinely great guy. Highly recommend Keith’s Towing if you ever find yourself in need!
Break down time to confirmation call to pickup was 20 mins on a Saturday. Drivers name was jason he was amazing taking care in every step of the towing experience. Performed a walk around with me before and after tow, driver was very experienced in his trade and it showed. He has a very friendly personality engaging in conversation the entire duration of the drive of the tow and making sure to drop the truck where I needed it when we arrived at my house. A very good experience with Jason. I would highly recommend Keith's towing for your roadside needs. Big thank you to Jason with Keith's towing for turning a bad situation into a great experience and getting my truck home in a timely manner with great professionalism.
They picked me up after a breakdown on the freeway about 25 miles north of Redding. Got to me quickly and dropped me off at quality auto repair. Was back on the road the same day. The tow was reasonably priced, clean, and fast.
Absolutely terrible. If I could give it zero stars I would. They are very disrespectful, and won’t help you. The guy argued with me for about a hour and lied about the situation when I asked to speak to someone else. Don’t work with them. They will waste your time and money. If a situation doesn’t work out they will leave you stranded and stressed out!
Was across the street from their business and had locked my keys in my car. So I ran over to ask for some help to unlock my truck( that would take less then 5 minutes offered them 20$ to) and they say they can’t help unless I call my service triple a (aka call my service so they get paid to walk across the street and help someone out). I don’t really get how you can be so cruel and money hungry. Luckily the mechanic shop next door were kind people and helped me out and didn’t accept my money some human decency over there.
Very efficient service and technician was skilled, knew what he was doing.. Called AAA after our car didn't start,battery was dead.. Within 30-40 minutes Keith's Truck pulled up in our driveway and used a portable jumper to jump our vehicle. He even tested the battery's amperage and alternator for us.. Thank you very much.Great service
We were hauling 6 horses coming into Redding when a tire blew. While starting to change it tow driver extraordinaire Josh Hill happened to be driving by and stopped to help. Super fast, courteous, friendly and kind. Highly recommend!
Used Keith's Towing when they were dispatched through our AAA Roadside. The driver, Garret, came in a reasonable amount of time, even though it was 1:30AM. Super respectful, very nice, explained everything, and treated my car with care. He was also very polite on the phone. Couldn't ask for anything else.
I was on a long distance trip on I-5 when a tire blew. It was a Sunday afternoon and we were pretty remote. We had spent a lot of time on the phone already with our roadside assistance insurance and another closer towing company. They weren’t much help. While we ended up not needing a tow after all thanks to 2 wonderful CHP officers who helped us, Keith’s towing was so helpful on the phone with suggestions and money saving tips. They were so concerned about our safety that they asked us to make a follow up call to reassure them we were safe. I would highly recommend this business to everyone in the Redding area! You don’t see this level of customer service very often. Amazing!!
Josh was amazing. He was patient with us and helped us find a repair shop for our vehicle late on a Friday or a holiday weekend. We would recommend him 1000000%. Best of all he has a great sense of humor to match my husband. Thank you Josh!!!
I only give 5 stars on rare occasions, but Keith's Towing certainly deserves it. On 10/20/2023 I had a blow out on the left front tire of my Mercedes SL. I was 15 miles from Redding, CA on a road trip and was able to contact AAA for service. They immediately contacted Keith's Towing and Josh was dispatched to provide towing service to me. He came within 20 minutes. I thought that was super quick, because I was stranded on the side of the road. Josh, the tow driver was friendly, courteous and professional. We got the vehicle loaded and delivered to a tire store in Redding within an hour, which was great. I can't say enough about Keith's and the reliable, expeditious response! Josh was GREAT and I can't thank him enough. A job well done.
Our 2500 Ram quit on us and had to be towed to the shop. AAA contacted Keith's Towing and a young man, (Augie) showed up with a big flatbed.
We live down off the main road with tight turns into and on the property. Augie navigated like a pro, and with a little maneuvering quickly had the beast loaded and strapped down.
Thank you Augie for the excellent service and professionalism. Great job!
Blew a tire. These are the guys that showed up after I used a “service”. These guys were great. The service not so much but that’s another review. Professional and courteous.
I damaged a tire. I had a next day appointment for repair. Overnight the tire lost air pressure. At the last minute Keith’s quickly came out to air up the tire. Their recommendation was to put the spare on and not chance driving on the damaged tire. The tire was quickly changed and I was on my way only a little late for my appointment. Great service.
They arrived in under 15 minutes from the time I hung up the phone with AAA on Labor Day Saturday! He was so nice and professional and had the van hooked up quickly. He handled the drop off at the Mechanic’s so I had to do very little in order to take care of this otherwise stressful situation. So nice to be able to deal with people that are professional and kind these days. Cannot recommend them enough.
Sep 06, 2020
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