What clients say about Coast Counties Towing in Soquel (CA)
Coast Counties Towing is outstanding. They are professional, prompt and flexible. They arranged not only for a timely pick-up and tow of our vehicle but also a re-tow to a local repair shop. They made an unpleasant experience very easy for us. Their customer service is excellent and they have skilled and courteous staff with well maintained equipment. We highly recommend them and would us their services again.
This was the most unprofessional service! Lucy swore at me and then hung up on me. They then decided to not work with me and my insurance company. They kept my car for 5 days and did not return any phone calls! This place is a scam. Beware!!!
Shout out to Lucy!
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Yea, it's never fun visiting another city to get away and relax on the beach, then find your car missing when you are ready to go back home. I thought my car was a gonner. But, we were able to come to a reasonable agreement to release the vehicle so I could bring her back home. I love my beat up old car.. thank you so much ❤️
I want to thank Jake from Coast Counties towing! He save me in a very dire situation, stuck on the side of a busy freeway. He towed my car quickly and effectively to a safe location free of charge. It’s people like Jake that reaffirm how vital tow truck drivers our to our economy. If anyone needs their car towed in the Santa Cruz area, I highly recommend Coast Counties towing, and to ask for Jake, for his exceptional service and courtesy.
They are SCAM ARTISTS 💯 I was in a accident,. They towed my car. They said they wouldn't let us get our belongings out, until the tow and storage was paid in full for the 24hrs. Which was 470$. AND we signed the car over to them because it was totaled, and we had nowhere for it to go. 10 days after signing it over TO THEM, they sent us a bill of storage for the last ten days! Its not our car, we don't owe anything legally after signing ownership to THEM. Be weary using this company, they're lying crooks
Having experience with several of the local companies for towing and storage, I can say without hesitation, that Coast Counties Towing is the best! They are professional and excellent at what they do, and at the same time, they are fairly priced and understanding. The other companies treat people like they are nothing but hundred dollar bills. Coast County will treat you like family with integrity and sincerely help you with great customer service! Would give them 10/10 gold stars if I could!!!
I can say without a doubt this company is the best Tow Yard in the Bay Area. Nice understanding professional employees that will work with you. Honestly they make the rest of the tow yards look like trash. When my vehicle was towed by the police and it would have cost $2000 to get my vehicle this company worked with me so I didn’t lose my vehicle and everything else I own. I love this company and it’s employees! 5-Stars!
- Cole
Had an accident and was referred by highway patrol, they are the worst customer service! The dispatcher was so rude an unprofessional, she kept bumping up the price of the tow from santa cruz to watsonville $350 depending on her mood. The tow driver went and extra route to add time. $225 an hour cost me $350! I dont recommend this tow truck company.
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