Lexus Stevens Creek Service in
Santa Clara (CA)

What clients say about Lexus Stevens Creek Service in Santa Clara (CA)

• Chen-jung Hsu

  Easy to get appointment. Fast service, no waiting in line. Detailed explanation on work done. Washed the car. I am very pleased with the service. Thank you very much, Minh.

  Oct 23, 2025
• Paul Behan

  Great experience. 1st time using Stevens Creek Lexus service department on a Lexus that had not been serviced by Lexus in almost 10 years. They did a 125k service and only found a few minor items that they explained and then gave me a great update on all the important mechanical items. Now have a lot more confidence in the car and it's mechanical condition. Thank you, Samson, 5 Stars.

  Oct 22, 2025
• Rahat Rahman

  I had the best experience I have had at any dealership ever, with Kunal Pabla. He went above and beyond in fixing the issues I had and also proactively finding and also fixing other issues I was unaware of. The dealership also arranged a loaner and the experience was seamless

  Oct 22, 2025
• bedista89 in control

  Great service from start to finish…. Got my monies worth in all aspects of customer service.. Carlos was phenomenal!! Keep up the great training…

  Oct 20, 2025
• sarah balilo

  I can get my car maintained and service at other places at way cheaper prices, but I always go back due to the level of service and convenience Lexus offers. Easy to do business. They make things and processes easy and fast for us busy people.

  Oct 19, 2025
• Lisa Alden

  Michael Nagy always takes great care of me and my RX350. He and his team go above and beyond to keep me happy and my car in great condition! I would recommend Michael Nagy and Lexus of Stevens Creek Service to anyone who needs service on their Lexus.

  Oct 18, 2025
• Jerry Liu

  Samson is always professional, honest, and knowledgeable. He takes great care of my Lexus and explains everything clearly. I really trust him to help me maintain my car for the long run. Highly recommend!

  Oct 16, 2025
• Gary C

  Tommy Luong and his team who worked on my car did a truly exceptional job! The workmanship on the windshield replacement was outstanding. Cheers to Tommy and the tech!!

  Oct 14, 2025
• Ken Huang

  My oil change / tire rotate / car wash was completed in just two hours, and the waiting area was very comfortable, offering Wi-Fi, drinks, and snacks.

  Oct 13, 2025
• Lam Nguyen

  Very organized and run very well. Had service completed not too long ago. (Oil Change and service bulletin) Timelines were as expected. Looking forward to next easy service dates. (Bought my Lexus from Fremont Lexus)

  Oct 13, 2025
• Michele Klein

  I noticed a special promotion for body work at the Martin Ave location. I sent photos of SC430 bumper damage to get an estimate in advance, and then scheduled the work. The Lexus adviser, Marcos, listened well, instilled confidence, and updated me every step of the way as needed. He also had a tire checked for me. He's a great role model for others.

  Oct 06, 2025
• Pat Gross

  Our trip there was for service maintenance warranty! Quick, easy wait in lobby area, professional, and accommodating. Only thing we would have liked to receive was printed feedback on all conditions checked on car. We would return for any services needed.

  Oct 02, 2025
• Angela Hom

  Had an awesome experience with David at Lexus! Super respectful, communicates clearly, and genuinely goes above and beyond for his customers. You can tell he takes pride in doing things right. Easily one of the best advisors I've worked with.

  Sep 29, 2025
• Juliette Donovan

  I had a great experience with my 20,000-mile service at Lexus. Michael Nagy was very helpful throughout the process. The service took about two hours, and the dealership provided complimentary coffee, water, and a comfortable waiting area that included cubicles for working or studying. The entire facility was very clean, and all the staff were friendly and professional.

  Sep 21, 2025
• L NG

  This place has very good service. Even though I had an appointment to bring my car in for maintenance, I was 30 minutes late due to traffic jam. They were still happy to serve me. After the maintenance was done, they washed and cleaned the car very well. I rate ⭐⭐⭐⭐

  Sep 14, 2025
• Lisa Medeiros

  Lexus is always very accommodating and easy to work with. My car is always ready within the time they quote. They keep me informed every step of the way. There are never surprises with my service appointments. I highly recommend them.

  Sep 07, 2025
• Tony Nguyen

  Called in the morning for an oil change appointment and was able to come in a few hours later. Was quickly checked in as a first time customer and given a loaner car in less than 30-45 mins! Came back and car was ready to be picked up and parked in the shade. Amazing service!

  Aug 03, 2025
• Tina Beekmann

  My service was good. I received a loaner vehicle which was helpful and they finished my oil change within about 3 hours even though they were very busy. I did ask to let me know if my tires needed rotated and was told I’d get a call to let me know. I didn’t get a call and had to find out they weren’t rotated after I went to pick my car up. Otherwise, it was good.

  Jul 29, 2025
• Peter V

  Lexus of Stevens Creek has taken care of my LS460 since it was new. It's now 12 years old and runs like new. I'm happy with the service I get at the dealership. They have the right part and a knowledgeable service crew. It is a bit expensive, but my car should last another 10 years. The LS460 is a great car!

  Jul 11, 2025