Do not buy from this place, they are not honest and their parts don’t work! I drove 2 hours to buy a transmission that I did not use asap but since I found it I wanted to buy before it was purchased from someone else. So now that I installed to car I needed for it DONT work! Sales man Angel guarantee To me it was a good working transmission. I was worried cuz it was not a cheap one either I paid $1468.13 for it. When I called about issue they denied my return I did not want a return I wanted at least for them to replaced it with a working one. They told me it had pasted the 30 days and that it was a me problem for not buying the 60 day warranty. I was mad bcuz I told them Angel the sale man never offered me a 60 day return warranty. I ask for a manager they transferred me to AL I believe was his name n I was I don’t have receipt he was like well if you don’t have it I can’t help you. I’m like on I’m look for it but I explained to him it was past the 30 days and he said as long as I got receipt with invoice number he was gonna help me. Well he a lier like everyone who works there! I called him this morning and he said oh I can’t do nothing it past the 30 days !!! Basically he told me same thing his co worker said to me yesterday and I told him you need to train your people better to offer the 60 days warranty bcuz I was never offer that and he said he can’t believe me when his co worker ANGLE had already admitted to me he did not offer it to me! They did nothing to help me in this situation bad customer service. Everything here is junk that don’t work now I’m stuck with a $1468 transmission that don’t work!!! DO NOT BUY IF THEY TELL YOU IT WORKS!!!!!
Do not buy from here I bought a transmission and didnt get to install it until after the 30 day warranty explained this to the manager and he said they offer a 60 day warranty which I was never offered I said I didnt want a refund I asked if they can just give me a good transmission instead and they refused dont buy from here they say there transmissions are good and tested and that is a lie they clearly sold me a bad transmission didnt even drive 1 mile on it dont waste your money
This place is great!! They were able to package parts for me and I had to print the label myself because I live internationally. They packaged them very well and all was intact. BIG THANKS TO AL!!!!
best service and place to get you auto part needs for a very cheap and good prices love the staff always helpful been coming here for years thank you guys
I ordered a part from this place since I live in a different county. These guys worked with me and were able to get me a very important car part excellent customer service
Have had some rough experiences and they make it kinda difficult to return things when the part has an issue I would always have to call my manger or another mechanic to talk to them to get things right with that being said they give ok prices and have a nice selection.
Over the phone they told me they had a part. When I drove over 30 minutes to get there they told me in person that they don’t have the part. The people on the phone put you on hold for 30 minutes. The people in the office and on the phone are super rude and unprofessional.
Huge selection of used cars to pick parts from. You can do it yourself, or pay a little extra and they'll do it for you and call you to come and pick them up when they're done.
I came in from Santa Barbara since they had a door I needed for a pickup truck, before even committing to a trip to Santa Maria I called to see if they had any, in which they confidently said yes, and quoted the price for the bare door and said to come over that they would get it for me. When arriving I told the receptionist who said that if I didn’t pay over the phone I would have to find the door myself and then they would remove it for me, so I did that. After completing their instructions they told me it would be a 30min to 1hr wait, which I know is reasonable, but that I would have to go back to the truck to take a picture so that they knew which one it was. They also asked me if I was quoted a price already in which I told them yes and confirmed the price quote. Once I went back again to take a picture of the car part, they then said they would not be able to get it done till Monday because their guys were on lunch and they were going to be busy. I truly couldn’t believe the lack of communication, which shows they don’t care or take pride in their customer service skills nor business. I wouldn't recommend this place to anyone because of their lack of communication they made me lose time and money. Anyone who is serious don’t go here
Solo porque hice un comentario en face ya me bloquearon!! Solo porque expliqué que los precios que dan son altos !! Es deshonesto que los borren eso habla mal de ellos !!
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