O'Reilly Auto Parts in
San Mateo (CA)

What clients say about O'Reilly Auto Parts in San Mateo (CA)

• Katherine Giusto

  Great customer service and very knowledgeable

  Sep 05, 2025
• Pistachio Algorithm

  good customer service, they sell battery and help you put it on, the auto zone on the other side of the street has zero service.

  Sep 02, 2025
• Bethany Li

  Alexis helped me get a replacement headlight bulb and supported installation just before closing time. Super knowledgeable and kind customer service!

  May 08, 2025
• Shannon Lawson

  Very knowledgeable and helpful especially the manager

  Apr 15, 2025
• Barbara Breen

  On August 6 I came in to this store to purchase a battery for my car. Alexis was very helpful. He checked on my car to be sure that I get the right battery and then he replaced my old with the new. What an excellent service! Thank you Alexis.

  Aug 17, 2024
• Gatsby Lee

  I visited this shop to dump the drained engine oil. Alexie(?) was super kind and answered to my questions. Very supportive shop :)

  Apr 28, 2024
• Heather Whyte

  Had a burnt out headlamp and Carlos was so nice and helpful even when I didn't remember the year of the car. So friendly and professional. If I could give 6 stars I would.

  Jan 20, 2024
• Alexander Mas

  The guys here were hella helpful! I was taken care of by 2 different people on two different occasion they were down to earth and nice guys. I would recommend this spot for things you need!

  Sep 16, 2022
• Ford E250

  If you are lucky enough to get someone to answer the phone before a hundred rings, chances of them having actual parts in stock, are slim. I have yet to have any luck with not having to have something ordered. 0 for 4 at the moment. Guess I'm stupid for having tried so often.

  Dec 16, 2021
• Joe Bendor

  Eirik (may have misspelled) was professional, polite and quite helpful when I needed to exchange an item for which I had no receipt from 2 months ago. I've been to a lot of auto parts stores, and he was a cut above the rest. Hats off to you and thanks!

  Nov 15, 2021
• Trevor Zlatunich

  Oscar is a great help. Was having some battery issues and Oscar was extremely helpful in testing my battery out and getting me into a new one because mine was old. Thanks!

  Aug 06, 2020
• Kimberely Balo

  Always treat me good. They don’t treat me like an unknowing women like their competitors have in the past. I always take my business to O’Reilys. Refuse to go anywhere else. I like their rewards program too.

  Jan 29, 2020
• Gavin Finley

  Pretty typical auto parts store. If you know what you're after it's okay, but checkout/counter service is very hit-or-miss depending on the staff that day. Parking is also limited due to sharing a lot with Wheel Works.

  Feb 25, 2019
• Mark Y

  I love coming here. It used to be Kraegen's, but I feel like it's the same good customer service I used to receive. Everyone is very helpful and this beats purchasing things online. You get that human interaction and you get answers instantly rather than searching it for hours online.

  Dec 01, 2018
• Karen V Chin

  Stopped by to buy light bulbs for my car's tail lights. Store is well-stocked. Staff was cold (no customary "Hi. Can help you find something?"), pretty much self-service. Paid at the register. No acknowledgement. Purely just a transaction. Wheel Works is attached to O'Reilly and share the same parking lot.

  Jun 07, 2015