I don't know why this location did not get a better rating. I just bought my phone yesterday (not from this location) and had a very unusual problem where I could not activate it. Benny was not only super helpful but was very intrigued and eager to help me out to resolve my issue. He's also one hell of a multitasker too! Big thanks!!!
Had an amazing experience picking up my Apple Watches. The associate whose name is Beyond was very helpful, informative and kind. I left completely satisfied. Good job!
Started off slow, but once someone got to me, good service kicked in and i got my battery changed after preliminary system review.
Phone was ready in good time but in the mean time, i went to a wonderful apple class, at first to kill time. Amy led class and was such a clear, compassionate communicator. Learned a lot and liked how Amy communicated! Bravo, Amy!!
Had an Apple Watch but forgot the passcode. Made an appointment and was dealt with in the most professional way. The store employee did not get her name, was very knowledgeable. Very quick service, I will visit again when back over in the States
Ian went above and beyond to get the issue resolved I had with my iPhone. I came in 30 minutes before closing and instead of just throwing up his hands and saying not his problem he did everything he could to help me out. Outstanding customer service.
Wow, special thank you to David in service advising. My iPhone was having issues charging and he fixed everything. I was helped right away and he went above and beyond. Thank you to David and everyone here! A great Xmas fix just in time for the holidays - thank you!
My husband was having issues with his Iphone screen all day. We decided to go to the Hillsdale Mall Apple Store. We were greeted right away and offered help, but when the person assisting us looked at the iPhone the issue magically disappeared, which was awesome. Highly recommend coming here for great service and awesome store ambience.
Nice store. Workers are friendly. Love the decoration. Visit the store to get a replacement for iPod Pro earphone first generation , which sometimes has an issue. After they tested and confirmed the earphone has issue they gave a replacement.
Belino took care of us in this store. Very helpful and knowledgeable about the product and offers. Very COVID-19 conscious in the store. Associates follow COVID protocols closely. That makes me feel safe. I recommend this place to get any apple product.
Super shop.. they had lots of options and the sales personnel was so helpful .. he helped change straps for the iwatch and was very patient in the overall process . He also explained some discount options and interest free emis. .. overall I loved the look and feel of the shop .. and it’s in mall .. so , lots of other things to shop .. welll done all employees
Apple Hillsdale in San Mateo offers the following services: Electronics store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Apple Hillsdale are located in San Mateo, and the exact address is listed above on this page. Our regular business hours are 10:00 AM - 9:00 PM, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, Apple Hillsdale in San Mateo buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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