Retired an old vehicle here through the BAR program. The process was seamless, I called 1 week in advanced to make an appointment and they were very friendly and professional. I brought my car in at my scheduled time and the entire process took only 20 minutes. They were even kind enough to let us stay in the car until our Uber arrived.

Cindy L

08/27/2024 03:35:58

Though may not look appropriate, it is an efficiently run business. Was there to have car checked out for a state program and again to deliver the car for destruction. Both times were good. ymmv depending on how many are submitting their cars.

Cecil Cheng

08/14/2024 05:14:54

Professional, efficient, and accommodating. I retired one of my vehicles there today. Scheduled an appointment with Sean on the phone the day before. Everything was done in 20 minutes onsite.

Dmitry Feldman

03/14/2024 19:15:47

The guys at Infinity Auto Salvage we're so patient with me on 2/28/23. I'm handicapped on crutches and my old 1997 RAV4 had a really bad clutch. Basically I only had two reliable gears first and fifth, you do the math on how I managed to drive her for 2 years. But anyway, they let me grieve. They let me sit in my car to fill out the forms. We talked about the good old days riding horses before I was disabled, (which is the reason why I am disabled.) Now I'm not saying that they're always going to be like that. It was just a miserable cold and drizzly rainy morning, and they happened to have no other appointments. But hey, isn't a proper funeral / wake supposed to be on a rainy day?

Trish Gilbert

03/03/2023 23:48:18

Mike is the best! Retired a car through CAP BAR program and there was not wait - just walked in on a Saturday. He is very friendly and helpful. We were out of there in no time. Wrote a check on the spot. Took it to Pick n Pull in San Jose yesterday - they were awful. Rude, filthy place, not helpful at all. Take your car to Mike @ Infinity. You'll be glad you did!

Lawrence Denis III

01/29/2022 18:14:46

I called in the morning to verify if this location accepts CAP vehicles because my friend is planning to retire a vehicle and he speaks moderate English and since I was a good friend, I was the translator. My friend started the call and when the customer service agent answered, he then passes the phone over to me. The customer service agent clearly stated, "Do you have a brain problem? Speak up." This is truly unprofessional and clearly the agent needs to be more educated. This is my first experience with them and I highly do not recommend this place to anyone planning to retire their CAP vehicle in the Bay Area. If you are retiring a vehicle from the CAP Program, I recommend Push & Pull in the Bay Area. Much better customer service experience and no appointments needed.

Wilson

08/17/2018 17:28:57

Mike seems like a nice guy and is helpful

Scott Diamond

12/23/2017 21:09:15

Good service, very time oriented and fast pace, make sure your paperwork is complete for auto retirement. Car parts are available too. Ask any question. Show up on appointment or call to cancel if there is a problem. Infinity has good service and reliable.

Franklin Chun

05/27/2020 15:49:13

Old Mike is a bit officious & regimented, but warms up to you once you get to know him. He and his crew will serve you well & take care of you auto dismantling needs in a prompt and efficient manner. I brought my old truck there for CA State BAR program. He cut me a $1k check no hassles (just make sure your paperwork is in order. The requirements are on your BAR Eligibility letter). Also, many courteous Uber / Lyft drivers in the area to pick you up & take you home after business at Infinity has been completed. :)

MechTek 3712

02/14/2019 00:00:18

Able to scrap my Canadian car

Mark Seufert

08/03/2024 21:24:33

The guy who answered the phone here was a total jerk. I called and asked if he had a door panel for an Infinity Q45 and his reply before I even had a chance to tell him the year of my car was "I never had one of those cars before " and i replied what ? And he stated again "I never had one of those cars before" And then he just hangs up the phone on me. So I wont ever be calling this place for any other part i need since thats how they treat people.

Steve

10/10/2016 21:38:14

Whomever wrote these one star negative reviews certainly doesn't know this place. Mike is the kindest, fairest auto dismantler I've ever met. Only guy left in San Mateo Co. I've been going there for almost 40 years and bought parts for countless cars. If something is available he's on it. If he doesn't have it he'll tell you where you might find it sharing the parts line info. Plus he'll tell you if you're buying the wrong part!

juandoggie

09/19/2017 16:27:00

Came in for a BAR car retirement program. On Saturdays, it is first come, first serve. Overall process only took 45min. Mike was super helpful and quirky in a good way.

Eric Li

01/20/2019 00:14:56

Mike was great to deal with. Straightforward and has the customer's best interest in mind. Sounds like he's been doing this for a long time!

George Burkhard

08/14/2018 20:29:35

Over the phone Mike Maybe a little rough but in person he's just as nice as can be very helpful and very funny nice guy in a great place to take your car if you need to get rid of it for the right price to

Dalena Palmer

12/01/2017 03:06:29

If you need a car flattened this is the place to bring that old vehicle. Staff is friendly and helpful. Stop by...

Edwin Pugh-Johnson

01/18/2022 22:46:44

I would like to ask you do you sell aluminum and car waste batteries？

Lianghua Guan

09/07/2023 00:46:59

Dropped of a car to be salvaged. Location was super easy to find. Service was friendly.

nicole p

11/03/2022 00:29:18

For a junkyard, it's a great place. Good service.

MC Chen

05/25/2023 05:01:19

Called him up and he was very friendly and informative about my car problem.

Matthew Antosiak

03/25/2022 21:18:49

The older gentleman knew his stuff ! He gave great advice very matter a fact!

Catherine Poston

11/23/2021 21:06:51

They made it easy to get rid of a car that nobody else would take.

Elias Athey

02/15/2023 21:35:46

He very good on sever .He helped a lot for all information I need

Giao Bui

08/04/2021 20:00:54

Gave me $1500 for my car.

HaroldMillerFor SanFranciscoMayor

12/17/2023 00:21:38

Their services are good and efficient. I appreciate that very much.

Jeff Cheung

01/24/2018 18:33:59

Great Help, Mike was able to answer all my Questions. Top rate

Teresa Baker

10/02/2020 23:11:16

If you looking for old school car parts- that's the place to go son!

Alex S

11/01/2022 16:30:53

Nice place to retire your old vehicle or find some spare parts

Arkadiy Svist

10/21/2021 04:35:56

Quick and friendly service!

Micah Van Nuys

11/13/2023 21:51:16

Mike and Alex are the Goats.

Official Psedo

07/08/2023 18:52:19

Address:	2091 Bay Rd, East Palo Alto, CA, United States
Phone:	+1 650-323-8588
Services:	Salvage yard
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 72 Reviews
ZIP Code:	94303
Open Hours:	9:00 AM - 4:00 PM
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		9:00 AM - 4:00 PM
Monday		9:00 AM - 4:00 PM
Sunday		Closed
Tuesday		9:00 AM - 4:00 PM
Saturday		9:00 AM - 4:00 PM
Thursday		9:00 AM - 4:00 PM
Wednesday		9:00 AM - 4:00 PM

Infinity Auto Salvage JunkYard in East Palo Alto (CA)

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