This rating is based on customer reviews, inventory size, pricing, and service quality
P & C Auto Recyclers in Tracy, CA earns an overall 87/100 with largely positive, shop-friendly reviews. Themes: helpful, professional staff (Greg/John often praised), fair pricing, solid inventory and sourcing help when parts aren’t on hand, quick turnaround (next-day deliveries, fast fixes), and supportive after-sale service. Common knocks: a few reports of bad parts, missed call-backs, early closures, and heated phone etiquette—service can feel inconsistent. Finding parts is generally easy via phone/photos; yard organization isn’t discussed much, so uncertain.
What clients say about P & C Auto Recyclers in Tracy (CA)
Very honest and trustworthy people to work with, I called dozens of salvage yards to search for a Camry rear door, luckily they had it and they gave me the best price immediately, everything went very smoothly without me being there or even an online meeting, I just took Greg’s word for it and it worked out nicely:)
Worst place to buy parts from they send you bad parts and try to blame on installation and don’t know how to talk scream on the phone like a crazy person…
BE CAREFUL!!!
I usually dont write a review BUT i want to take a minute and thank John for being honest and providing me a wonderful 1st time buying experience. John was upfront about the mileage on the 2015 Ford Taurus w/ 106k mile. Without any hesitation he gave me the VIN # to the vehicle and indeed it had 106k mile. Prior selling it to me he also mentioned the valve cover was cracked. I was okay with it and proceeded with the purchase. Got the engine and it looked super clean better than I expected. Also i want to give a shout out to the delivery guy who also was very professional about dropping off the engine. He laid the engine on some cardboard like i asked and he stood the engine up. Did not make a mess!! All of this while I was not at the shop. In summary P & C are truly honest about what they sell, great service and communication. Will definitely buy again!! -Alex @ A-Money Automotive
They spent a great deal of time looking for a fix. Unable to find a part they were able. To guide me to another dealer who also tried. Great people to work with, would recommend checking with them first.
They did me a huge favor and saved me lots of time and money. Repaired instrument cluster in 30 mins and weren't even gonna charge me but I showed them. Look forward to giving them whatever business I can in the future.
I have never in my life experience such horrible customer service while trying to pay an invoice like I did today. John
Was extremely rude because I didn’t have an invoice number.
He went off the moment I said I was paying with a credit card I was not aware they didn’t take. All he had to say was we don’t take that card. He did not have to attack me telling me he had already told my coworker they didn’t take that card. He started attacking me like I’ve never experienced in my years of working with accounts payables. Usually when you call a business to pay a bill they are more than happy to help you. No matter what. John please treat people with respect. We Won’t be using this vendor ever again.
I wish I could give P&C ten stars, because they are phenomenal to work with. Greg and John are honest, sincere and will bend over backwards to do whatever is necessary to help.
I needed a replacement engine for my truck and I had been warned several times to be cautious dealing with auto recyclers because of how dishonest they tend to be. That is NOT true of P&C. From the very first phone call they were helpful, thorough and upfront about every detail. If everyone was as honest as they are, the world would be a much better place.
Bought a used engine last week. Had it delivered the next day. Installed by the end of the week. My mechanic ran into an issue. P&C handled it without a blink of an eye. They sent a mechanic down the shop. Worked it out with my mechanic and I now have an engine with low miles installed in my truck. Can't say enough about these guys. If you need any part, these guys will check and double check your part.
Alex M.
Needed an ABS sensor for our 2012 Sienna, no new parts anywhere or used. P & C was the closest place to the bay area with something. Called, it was available and I made the drive out. Showed up, was checking out when a small tear was found in the wire of the sensor. Instead of not buying it, P & C let me swap the mounting hardware and take the other side (same part, just mirror image mounting hardware) and make it work. Got it home, tested the sensor, worked. Installed and no more warning lights. Great price and service. Will be back if I need parts and they have stock.
Couldn't be happier. Johnny took my call on a pair of Ford van seats I was interested in - he went and verified they were available and then sent me several detailed pictures so I knew exactly what I was getting. When I arrived they were in even better condition than I expected.
So much more pleasant than my call to the yard in Stockton that starts with an "L" and ends with a "Q" who acted offended that I called and interrupted his day.
So please with these guys! They didn’t have the wheel my father needed for his car. They found one near by for us. When they heard he was a Camp fire victim, they donated it to him. My family and I, will forever be greatful for their kindness.
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