I can’t stand this towing company. They are complete LIARS! They tried to tow my car because according to them “Patriot Security” called them to tow my car. I called Patriot security to verify and they told me they never called this tow truck company. The driver had my car hooked and refused to drop unless I gave him $120 cash. Seemed very sketchy. Then I noticed that what this company does is they literally just park in our apartment complex and just tow trucks without getting any calls. They are liars, scammers and thieves! Something needs to be done. They need to be shut down. I took a pictures of one of their trucks just parked ready to take a vehicle. They are so scandalous
I’m writing this review to explain the real impact this situation had on my life, not just the legal outcome.
My vehicle was illegally towed by B G and Son Transport, located at 1285 N Union St. I went through the proper legal process and won my civil lawsuit. Despite that, payment was not made willingly. It took months, and ultimately required the Sheriff’s Office to step in with a levy/till tap, just to enforce what the court had already ordered.
During this time, I lost hours of work, income, and peace of mind. I spent countless hours dealing with paperwork, court matters, and follow-ups that never should have been necessary. I was treated like I had done something wrong, interacting with law enforcement, when all of this could have been avoided if the business had simply taken responsibility and paid what the court required.
When I attempted to contact the business directly to resolve payment, the call was ended abruptly. That response matched the overall experience, unnecessary stress, avoidance, and a lack of accountability.
This review isn’t written out of anger. It’s written so others understand that situations like this don’t just cost money, they cost time, patience, and mental peace. I strongly recommend documenting everything and knowing your rights before dealing with this business.
This is just taking the cars for money my friends just entered my apartment and they took there car even nobody call them ..we were so worried about our car and they didn’t even inform us .. such a unprofessional behaviour
He was too rude to us and he towed my car when i was doing the dasher (doordash) and then i wasn’t able to find house so he towed the my car. But after i did uber and then reached to my home.
C230 Benz 4 door stick . Gone did you take it, someone mentioned your company if I find it there I'm making a police report cuz it was not abondoned you shouldn't have towed my car
I was bringing stuff from my car inside of my brothers house and parked my car in a spot which had not belonged to anyone due to there not being anyone moved into that complex, when I came outside my car was gone. I got a ride to the tow shop where I had seen them just arriving with my car still on the tow and hadn’t been moved yet into the lot. I stopped him and he told me that he would drop it for a 150 dollar fee, mind you the distance form there to the apartments is only a 6 minute drive. He said that he only took cash and that I should leave the car at the lot so that I could talk to a manager and get 200 dollars off the bill. He lied and when I tried to use my partner a credit card he told me I couldn’t because it had to be in my name. Knowing I didn’t have a lot of options he expected me to leave it in the lot thinking I couldn’t pay for it so that the price would go up. I felt that’s he was lying so Insisted I pay the fee now. I was having anxiety and wanted my partner to come with me to pay it and he told her that she couldn’t come. She was holding on to my wallet for me and helping me get out my cards and whilst she was doing that the guy told her to give me my wallet very rudely. He was very hostile and he used everything he could to his advantage knowing that we were young. He charged me 436 dollars to get it out and mind you it wasn’t there for more than 5 minutes and hadn’t even been in the lot. The dude did not even give me an itemized receipt, and on top of that his other employee stated out loud that he gets away with a lot of stuff just because he works there. He didn’t write down or look up my insurance or anything to see if it could cover any of the fees.I had my wallet and Mac book in my car and when I asked to retrieve those items he was hesitant. These people are scams and I will be filing a report with police because they are doing illegal things in that lot to get money.
Terrible. My car was towed from an accident and when I went to retrieve my items And everything that they thought was valuable was stolen. They popped the trunk and stole everything they could get their hands on.. CROOKS
This company towed my RV on orders from Stockton PD but tried towing it 4 days before from a parking lot where I had it parked! Had it for 8 days and stole almost 4k in parts and lighting and upgrades I had inside while in their yard reported theft to sheriff dept. How does stuff get stolen when you have giant electrified fence around the yard! This will not end here !!
Horrible tow. Don’t use these guys. Not willing to work with you at all, and seem like scam artists. Was willing to get the “cash only” money of $110 for him to drop the car if he could just wait for me to run to the ATM, he refused to work with me and is forcing me to pay over $400 to get it from the lot now. Scam artist of the year right here.
Just bad customer service if you see them passing by your apartment complex don't give them the chance to take your car cause even after arriving at the same time to the tow yard they want to charge an arm and leg. They love to give you the run around. It buys them time to be able to charge an outrageous fee.
These people are the worst. They illegally tow people's cars from gated communities and charge people tons of money to get the cars back. SCAMMERS for real. Towed a car that had a moving permit in the window from DMV. They said they didn't see the permit in the car window. Tried to charge a little over $500 to pick up the car. Guest had their car towed. Went to get the car the same day and they charged $400+ to pick it up literally hours after they towed it. They are desperate for money and will tow cars any way they can to get it.
If I could give zero stars, I would. This business is extremely unprofessional and has horrible communication amongst staff. I live in a gated apartment complex and came home to my spot being stolen by another car. I called this company to tow the car per my apartment's instructions. They came out, took my information, and then left before they could tow the car out of my spot because a police call came in. The driver specifically told me to park in the fire lane spot until he could come back, because he would know it was my car and not to tow. This was at 10:30 pm. I waited until 11:30 pm and tried to call back, no answer. I went upstairs and slept for a few hours due to having work in the morning. I should have never listened to him because he never communicated it to anyone else at the company. My car was towed and the car that was illegally parked in my spot never got towed. They were able to leave before they towed them. The car was parked in my spot illegally for over 12 hours, and with three calls to this company, they never came out to remove it. When I called back the next morning, the staff person that answered the phone was extremely rude and told me they couldn't do anything until 9 am when their manager arrived. His words exactly were "I don't have to help you". They definitely did not have any issues towing my car and attempting to charge me 300 for it. I had to get my apartment management involved so they could get them to waive the fees for me to get my car back. I had to call in sick to work and had to wait until almost 10 am to retrieve my car. I hope this business gets reported to the better business bureau because they have so many horrible complaints against them.
Called the business to see if my HOA had towed our broken car. The employee said he couldn’t help me, refused to give his name, and told me to “F” myself and my mother. Not quite sure who’s running this business, but their customer service is the worst.
I wasn't happy with the customer service at first and I was just getting my elderly father's car out of there. Paid cash and that seemed to make this process a lil bit more smoother. I kept my cool and didn't flip out but the lady at the window can be a bit prickly. She was actually not a bad person as we finished the paperwork but when I first met her she must have been having a bad day. Told me my dad looked like Einstein lol... It's whatever I guess just some regular people doing their jobs.
This company does private property tows very illegally. If you have been towed by this company take your complaints to law enforcement and file complaints. They need to be stopped or forced to follow the local tow laws they give all tow companies a bad name!
Extremely rude people and tow charge is ridiculous! Very adamant about arguing with you even though they have no idea what they’re talking about. Not helpful at resolving the situation at all!! All cash business.
The whole thing will not be a smooth process. They make it as hard as possible to get your car out.
Towed my car from my gated community charged 291.06 because I didn’t have cash but the worst part is they put a huge hole in my tire when I left the tire light was on. I put air in my tire but it’s been hiding and going flat finally when I look to see there a hole in my tire. When I called to let them know they put a hole in my tire she starts getting an attitude all because I said I didn’t want to believe the terrible review on how they damage people car and it’s true. It’s wrong to charge people a arm and leg to get their own car back but to damage someone vehicle creating more fees and charges is just robbery what a scam. This place definitely needs to be shut down if they are going to be charging high towing and storage fees and damaging vehicles. I will be pursuing legal action.
I can’t stand this tow company. Third time they have towed my daughters car from inside a gated community. This particular time her car was only parked for a few hours. She got off work in the evening her car was gone the same night. Nobody takes accountability everyone plays the blame game. We have proof she was at work they don’t even care about the proof they just wanna get paid.
Rude, unprofessional, and staff uninformed of simple procedure to verify ownership of vehicle through the insurance company.
Anderson Towing is great...called them twice in the last year.
My son's car was towed from school, but insurance was in my name and he didn't have his registration, so BG Towing didn't want to release the car. I had to ask for the (rude) boss, since the person I spoke to didn't know if he could just call the insurance company to verify/fax my son's ownership and insurance. When I spoke to the owner to ask he wouldn't let me get a question out and kept interrupting my inquiry and hung up on me when I was trying to ask for the fax number to send the verification.
These people took my boyfriends car, towed it with no reasoning. He was working right in front where his car is parked in the parking lot. They said his car was abandoned, when it was NOT. It was there during parking hours and not there overnight. He complained they said no reason basically then they now said it was the bumper when they got confronted. THEY TOOK OFF THE BUMPER themselves. NO MARKINGS, NO ILLEGAL PARKING, he came out of work and his car was GONE. NO WARNING. NO TICKET Heres the car before and after.
These people towed my car
Saying it was abandoned. My car
Was not abandoned and wad there during parking hours. Then once I confronted them , they said it was my bumper. My bumper was ON they took it off THEMSELVES so they would not get caught. I work in a store where my car was parked in the parking lot. They can’t even give a actual reason why my car was towed. That was my car before and after they took it themselves.
Great company! They do what needs to be done. If you can't follow the rules or signs than it's your issue not theirs. Very respectful driver and office lady. Highly recommend them. And the office dog is a sweetheart
Shady people! They towed our car from a gated air b&b in the middle of the night. Their story changed several times. Seems that this business is doing more harm than good. I plan to report them to the bbb. From their number of poor reviews it seems like they have been at this scam for far too long! It’s time to put a stop to this nonsense.
Ever since these guys made me a custom "No Parking" sign to post in my parking lot, my problem with people illegally parking disappeared. Of course if you are in the towing business, you are generally going to have low reviews, given all the pissed-off people who had their cars towed. However, from a property owner perspective, this is a five-star company all the way!
This place is horrible! They towed my mom's car even with the permit from the DMV in the back of the window. The tried to charge us $500+ just to get it back. Smh. They can keep that car.. They towed illegally. It was registered and they didn't bother to look and inspect the car to even see the paper in the window. They just towed it away.. They suck!
My car got stolen. Police called last night informing it's been towed by these guys yesterday. First thing this morning I went there. They claimed the car was towed couple days ago and wanted a payment of $350. The car is only work $1500 due to its condition. I don't have that kind of money. I have filed police report for stolen vehicle so it shouldn't even be that much. I'm just going to leave the car there because I can't afford it.
They were very helpful. A mix up on a wrong parking spot with some unkind people thought letting the air out of my tires was cool then calling to have it towed on top of that... Any who the guys just doing their jobs put air in my tires and the price was fair. Made a horrible experience less stressful.
Followed us into the apartment complex we stopped in front of the dumpster to take our sleeping two year upstairs with our groceries and tow truck driver immediately towed our car, security saw it all. This complex does not have designated parking or unloading zones which is why we had to stop. I called B&G and guy argued with me on the phone like he was 3 years old. Tired of them preying on innocent hard working people. Isn't the first time the company has done something like this. I will be contacting the news
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