An older man and another employee greeted my husband this morning, according to my husband the older man was discouraging of us bringing our items and the other man said to bring them. We brought our items later in the day ( a FULL flat trailer of bags.) The same discouraging older man came out and told us “you should’ve come earlier our cash is low go to Temecula” with attitude. He did say “Sorry” with the same snarky attitude and smirk on his face. They’re open until 4:00… we showed up at 2:00. Still plenty of time if you ask me and mind you there wasn’t anyone else there so it’s not like they were busy.
VERY DISAPPOINTED will never go to Pala Recycling they never have enough money to cash out they love to turn people away Just rude they don't care if your coming from long distance WILL NEVER GO AGAIN
I live near Hwy 15 & 76 so this transfer station is closer to me than the Fallbrook transfer station downtown. It was my first time there and it was not busy at all. The guy even helped me unload and both gentlemen were extremely nice. I will be coming here from now on.
While unloading my trailer I was conversing with an employee. He was friendly, and pointed out where various items were to be put. I was unloading palm fronds and he noticed my arms were bleeding from being scratched by them. He walked away and what appeared to be the supervisor came out and told me they weren’t taking palm fronds and that I would have to crawl into the dumpster and remove them. I said I would not. He called tribal police. I’m 63 and I crawled in an removed them. Obviously I won’t discourage anybody from using that facility.
This place is definitely one of the gems of Pala! I applaud the Reservation for bringing this facility to the area. If you are into a one stop place for recycling just about everything, this is the place. The more prepared by having all your recyclables sorted before you get there, the faster and better experience you will have. Their website is great for details. I found that by calling the supervisor, Antonio, any questions about what can be brought there he can clarify. Antonio along with the rest of the crew there have always been friendly and helpful every time I go.
Negative, jaded employee of little use. Arrived a couple of minutes before the 3:45 close. was scolded and complained to as "one of those people". Well whatever that means it's not a community service. I dont need the abuse
Went in to recycle. All the crew were friendly and thorough. The boss was cool too. Got my $. A jump start for my truck when my battery died. It was such a great experience I tipped the crew out a few bucks. So worth it! #palarezlife
I recently moved in Pauma Valley and was unaware of this recycle yard because it is kind of hidden. After I found out about it, I was very excited about having a recycling center within a reasonable distance from me. Once I visited the recycle center I couldn't figure out where to park but after asking an employee he directed me to the correct spot where I then realized there was a "parking" sign right in front of it! The employee who helped me was very helpful and practically did all the work for me. After seperating my recyclables and weighing them out, he took me into the office where they calculated my total and paid me. Overall, I was very pleased with this company. The only downside I didn't like was that they write down your license plate number to your vehicle. When I asked why, I was told it was so that they could keep privacy and not ask for your name.
