S & R Towing Inc. - Borrego Springs-Glamis JunkYard in El Cajon (CA)

Got my car stuck in the mud while off-roading near Salton sea. Way off a main road, the team worked with to figure out where exactly I was and how best to approach the situation. Mike frequently checked in on me and walked me through everything he was doing so I would know how to better handle the situation next time I'm offroading. He was incredibly informative and nonjudgmental for my ignorance, including what to do after I was unstuck to make sure I didn't cause damage to my car. Don't know what I would've done without them. I hope I never get in this situation again, but if I do, I know exactly who to call.

These guys kick serious a—. They (Mike) made it out to a dark desert wash in the middle of the night (where I got my truck stuck in sand) in record time. His dispatcher was ON it! They both kept me well informed on their time-window and coordinates. (Talk about dependable). Life-savers here. Thank guys. You were the ONLY tow-company willing to help.

They charge $510 but they got me out of a real jam. We worked for a few hours with no success. Have up and called these guys. They came to us in less than an hour and brought the right equipment to move my van to safety.. quick and efficient and pretty nice staff as well

I was recently stuck in the sand in the middle of nowhere for 7+ hours and after i tried everything i could do to get my vehicle out, i had zero luck with other means of towing. This place was able to send someone out quickly to my location via co-ordinates and i was back on the road in no time. Needless to say, these people are saviors and im grateful for Mike being able to use his winch to get my vehicle out. Thanks again and i will definitely be recommending this place to everyone .

The equipment and the manner of the tow truck driver were as professional as it gets. They retrieved my car just off a narrow 2 way highway in the mountains behind borrego springs, the traffic was stopped but not for long. When the recovery was set in motion, it was done quickly, while taking caution to not cause further damage to the vehicle.

Rusty showed up in a very timely manner and was knowledgable. He helped assess the situation and went above and beyond to help us out. Awesome service. The truck was spotless and Rusty was well groomed. We were in a difficult situation and at the hands of the service. We were treated with respect and the service was worth the money and as quoted. Highly recommended.

Its rarely a great day when you need to call a tow truck, but my perpetual bad day was made much better when Dave came to the rescue. Dave did an outstanding job; he was happy to be of service and was really a pleasure to have met. My vehicle had lost power in the middle of the desert, and Dave being from the area came prepared with a bottle of water and offered me the use of his phone if I didn't have cell service to make my arrangements; a true professional. I appreciated Dave's sense of humor and light spirit. You can tell he enjoys his job. An overall great experience considering my day. I Hope S&R Towing realizes the asset they have in Dave. Thanks Dave!!

Lee (#395) was absolutely amazing! My car was SUV was stuck down an impossibly long, steep hill and he figured a way to get it out. He was the most patient and kind tow truck driver I’ve ever met. Highly recommend S&R towing because of how great he was.

Oh my god Willie is a life saver ❤️ We are so grateful for him to have come to the rescue today. He was earlier than the time quoted and he did a quick fix for us to make our 2 hour drive back to where we were staying. Mind you we we’re all the way in the dessert mountains with 110 degree weather we were in the middle of nowhere in Anza Borrego Park, panicking. Thanks again Willie for helping us and being so kind and quick! 10 stars if I could.

Fabulous driver, friendly and helpful, he cleaned our battery terminal and had contacts at the garage so we got quick service. He was very delayed though and we waited in the heat for a couple of hours, apparently due to an accident, so hard to be upset about that. They might have contacted another driver or garage to provide faster service.

I had to be towed twice in two days. Both times they responded promptly. Drivers were fast, professional and courteous. The trucks were new and comfortable. I highly recommend them for your towing and road side service needs.

Fast and Friendly...We were on a mini vacation to Borrego Springs when we experienced a problem with our car at a grocery store there, our car would not start. After a failed attempt to start it with a jump I called my AAA service center and they sent out S&R Towing which showed up within 30 minutes and knew exactly where we were since the store was in the back it's mall. He attached a meter to the battery and had me try and start the car again and that's when he informed me that it was a starter issue which what was the right call. We ended up having our car loaded up and we were on our way back to our dealership in La Mesa nearly 100 miles away. Thanks for your fast and friendly service.

Very good services. We called and they responded quickly on a holiday (July 4th). We waited for a bit longer than expected but the driver was super helpful and got our 25 ft RV out of loose sand.

Rusty went completely out of his way to help me resolve my tire situation. It is the best customer service experience I have ever had with AAA. I have been a AAA Premier Member for years and I have never experienced such thoughtful, generous service ever. Thank you, Randy!

S and R towing did a great job getting my truck and trailer home safe when it broke down 80 miles from home in the middle of the desert! All of the drivers I dealt with were very curteous, especially Rusty! Who really went above and beyond to make sure all of our gear made it home safe. 10/10 Would tow again.

Excellent customer service from the initial phone call, to arrival updates and the tow. I was having a low oil pressure problem on my way to San Diego on Interstate 8 just outside of Ocotillo. There’s no way my semi truck was going to make it over the mountains without doing major engine damage. I called several companies for a heavy haul tow from a listing of companies in the area on my GPS. Got many reasons why they couldn’t tow me that day. One company even asked if it was ok to do it the following day. NO!!! It wasn’t, so I googled heavy duty wrecker. Called S&R. The dispatcher was polite and upfront with me about the price and how long it was going to take the wrecker to get to me. I am a one truck owner operator and I appreciated knowing what the bill was going to be upfront. No hidden fees BTW. I apologize as I don’t remember her name. She called multiple times to update me on the arrival time. Brett showed up. His rig was immaculately clean was the first thing I noticed, which to me is a sign that this person is very detailed in how they approach their job and they will do the same with my truck. He was awesome. I have a difficult oil pan that hangs lower than most. Brett carefully got my truck hooked as to not damage anything. He was very knowledgeable and took no shortcuts as to ensure that my truck was going to make it to the shop without costing me anymore money than I was already looking to pay out. Well done Sir!!! I would highly recommend S&R to anyone looking for a quality tow. The tow saved me from blowing my engine and things getting out of hand expensive. Thank you to everyone for making a stressful situation a little more palatable.

Rusty was a hero. He came quickly once notified. He assessed our situation quickly and came up with a solution to free us from the deep sand readily. He handled the whole process and communications like a pro. Going above and beyond, he then escorted us to the metal sculpture we we're searching for when we got stuck, so that we could capture the photo we drove hours to take. We honor him this and successive Thanksgivings as someone we have gratitude for 🙏👍

Willie from S&R rescued me after I had been waiting on a lonely road over 4 hours for the tow truck sent by my insurance company. He was awesome - professional & helpful. I highly recommend S&R Towing

The driver was curtious , on time, and honest! I had accidentally left $200.00 on the counsel. It was never touched !! My vehicle was delivered to Village European Safe and sound !! The dispatcher was great to talk to. Thank you RS Towing

Left our car door ajar overnight and faced dead battery the next morning. Unfortunately we were travelling and in unfamiliar area but they found us and quickly got our car up and running again. Very happy with prompt friendly services provided.

I was at the very back of the Borrego Palms campground and had locked my keys in my truck like an idiot. 20 minutes later I'm in my car thanks to "Cowboy". First thing he did was give me a bottle of cold water which was welcome after a 3-hour hole in hot weather. He made my day and saved my butt. Awesome service.

The tow truck driver dave was helpful and all but roped us in at first by quoting $130, then changed it to $360 when we were on the road and finally bumped it up to $480 when we were about to pay. Unacceptable, we didn’t have that kind of money... if you’re a possible customer reading this and wondering why they’re so few bad reviews, it’s because the text they send you to rate them redirects you off google reviews if you think it was bad.

Came out with a sick looking S & R Jeep to winch me out of the mud. It was great. Rusty was awesome and got me out of the mud in no time at all. Very happy with my experience.

He got stuck getting me out then i got him out and followed him a long way out. He said he wasent leaving unless i got out. He was awesome and Great attitude too. He worked his butt off to get us out WOw 5 stars for sure.

The first dispatcher that I spoke with was a total A-hole. The second fellow that called back (through AAA) was fantastic as was the driver. It would be a five but probably should be even less than a four based on the first call.

Cowboy is the man! Super helpful and knowledgeable. Wouldn’t want to meet him again but if you need a tow, there you go! And remember “when in doubt, gun it” and “stay away from the sheep”

He was the best, nicest and most helpful truck driver we've ever had!! 30 minutes from call to him showing up. Thank you!!