Carlsbad Auto Service in
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Address:3181 Tyler St, Carlsbad, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Zip Code:92008
Working Time and Location
What clients say about Carlsbad Auto Service in Carlsbad (CA)
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Excellent service as usual and very friendly and professional staff. My car was worked on right away and recommendations for what was needed that day and what could wait. I really appreciate their thoroughness. My car runs like new when they get done. I don't live too close to CarIsbad, but it's worth it to me to make the trip there when my car needs work. I am happy to recommend Carlsbad Auto Service to anyone. Thanks!
Jul 28, 2025 -
Carlsbad auto is amazing!! I vacation in Carlsbad once a year and I’ve taken my car to them twice. They do such good work, are kind, and communicative. Jen and Kiara were the two main representatives I spoke to and they are the best! They both explained things clearly and very obviously know what they’re doing and talking about. They also went above and beyond helping me to make sure I got back home in time and made sure I was happy with the results. I had to get my transmission replaced there and they found that I had 6 bolts missing in my transmission from when I got my engine replaced at a Kia dealership! They went above and beyond to find the bolts and guides so that I would be safe to drive my vehicle all the way back home to Utah. They also have a very thorough note taking/ form process that made it very helpful when I needed to show the Kia dealership that changed my engine how badly they messed up. Carlsbad Auto stands by their work, have excellent customer service, and have saved me in quite a few unique predicaments.
Jul 24, 2025 -
Great communication, all repairs and test results explained. Trustworthy service. I found Carlsbad Auto after constantly receiving exorbitant repair bills from another mechanic. Carlsbad Auto does not recommend services you don’t need. It’s a relief to have found them and feel confident you’re getting fair prices and service. . I won’t go anywhere else for my car.
Jul 22, 2025 -
I was desperate to have my Lexus RX450h 12V battery replaced and they were able to work me in on short notice. First time customer. Seemed like a straight up set of people. I recommend these guys.
Jul 21, 2025 -
This was by far the best auto service experience I have had. From the fast and easy appointment response, courtesy ride back home, to the most detailed diagnostic I've ever received, and the no hassle check-out process... I am grateful for this auto shop. I wish I would have known about them before my last service appointment at another repair shop. Thank you to the team at Carlsbad Auto Service! I appreciate your care, honesty, and attention to detail.
Jul 18, 2025 -
My Corolla’s AC stopped working and it’s the middle of the Summer (oh no!) Tried booking an appointment online but the website wasn’t being cooperative when trying to select what type of service. Called the service line to book an appointment, but after waiting on hold for so long, the cheery hold music became infuriating. Good thing I work right next to this place! So i walk over to book an appointment but they won’t allow me to book it in person. They just made me call the same phone number. So i waited on hold again, but after another extended wait i gave up. I just want to overpay for AC service so I don’t melt in my super reliable 2010 Corolla. I’m regretting my recent Sienna purchase as well in case that inevitably needs service. Super disappointed in the customer service here. Do better.
Jul 17, 2025 -
This place is the best. They do good work, are accommodating and flexible, and everyone who works here is lovely. We have taken multiple cars here, and we always feel they communicate transparently and honestly about what needs to be done. Highly recommend!
Jul 16, 2025 -
I had a great experience with Carlsbad Auto Service, they were very friendly and helpful. I was surprised how fast they got me up and running again would definitely recommend this shop to anyone in need of service thanks again
Jul 02, 2025 -
This is a terrific auto repair shop. The people are easy to work with, knowledgable, responsive, and honest. They have been very accommodating in getting me in when I need them, and they have worked with me to keep my car in good health. I've only been with them for a few months now, but have been 100% pleased and impressed.
Jun 18, 2025 -
Very good experience at Carlsbad Auto. I was greeted as soon as I entered the office, great service not only from Mike at the front desk but also the office crew. Got my service taken care of as well as they checked other areas for service and made recommendations. This was my first time going to Carlsbad Auto and very please with the service and help from the office staff. Thank you!
Jun 11, 2025 -
What really stood out was their integrity and customer service. They treated me with respect, didn’t try to upsell unnecessary services, and made sure I left feeling confident about the work.
May 27, 2025 -
Carlsbad Auto Service repaired my truck air conditioner, brake leak and leaking water pump. The truck runs like new. Work was completed on time as promised. I am very satisfied with the job. I can rely on Carlsbad Auto Service to do the job right. Thank you Carlsbad Auto Service.
May 23, 2025 -
Angel was very accommodating. It was a good experience since that was my first accident ever. I did not know how to handle all this. Do I need to file a S1 report with DMV?
May 22, 2025 -
Being a girl who likes to know her car is working without knowing the details. I leave that up to Carlsbad Auto. Great job and I feel secure. Thanks guys
May 18, 2025 -
Magnificent work and service by Carlsbad Auto Service. Their vehicle inspection report is very informative and prioritizes suggested/needed repairs. Highly recommend them.
Mar 22, 2025 -
Fast, reputable, knowledgeable and courteous. Needed oil change for a 2016 XJ L P4. Would have been 450 at the dealer and 350 at Carlsbad British cars. Ridiculous expense for labor alone to change oil and filter. CB Auto put my mind at ease and informed me of everything they looked or touched for a fraction of the cost elsewhere. Thank you Carlsbad Auto.
Mar 19, 2025 -
Had an awesome experience at Carlsbad Auto! Everyone was so helpful and professional. Was able to diagnose and repair my truck in two days. Which North County Ford couldn’t do in two weeks. I’ll be taking my truck to Carlsbad Auto Service for now on.
Mar 14, 2025 -
Good feed back on inspection with estimate on repairs. Like pictures of problems found. Friendly staff and respectful Very good customer service. Adding pictures is great idea and should be required by all auto repair businesses.
Mar 11, 2025 -
Amazing experience!! Very trusting, transparent, kind, thorough, professional. Mike took the time to explain what was wrong with my car and sent a very detailed inspection report via text that was even color coded with high priority vs. low priority repairs. Great communication. Even paid for a one way Lyft from the mechanic back to my house. Incredible customer service!! Highly recommend. Would come back. 10/10
Mar 09, 2025 -
Intermittent start, likely the starter, said the previous mechanic. I took it to C.A.S., and they worked for a week diagnosing the problem. Turned out it was the fuel pump relay. They saved me ~$900. Great service, great outcome.
Mar 04, 2025 -
I came to Carlsbad Auto Shop for a second opinion after receiving an unreasonably high quote elsewhere, with no clear explanation or evidence of why the work was necessary. Carlsbad Auto Shop was able to take me in the same day and provided detailed photos and videos of the actual issues with my car. They even ranked the repairs by priority, helping me understand what needed to be addressed first. Their thoroughness and transparency earned my trust! Throughout the process, they kept me updated, offered a fair price, and delivered a quick turnaround. I’ll definitely be returning for all my future auto needs!
Feb 21, 2025 -
The most exhaustive inspection report that I’ve ever seen. I even took their inspection report to the dealer (had to use the dealer for a warranty issue). I had my oil changed and front brake pads replaced. Excellent service and timely done. On top of that, I was having an issue with my engine while I was out of town and they walked me through how to Band-Aid it in order to get home safely. On a federal holiday! Above and beyond :)
Feb 19, 2025 -
Took my Acura in for a banging noise from the right rear, every time I went over a bump. The shocks needed to be replaced. They used OEM replacement parts, road tested the car and had the car back to me the same day. This was my first time to use this shop and I was pleased with the front office and their work. Good reviews from other users and I would recommend them.
Feb 12, 2025 -
Super transparent and honest about what my car needed and what was most to least urgent. Also very friendly people and took great care of my Hyundai. Will be my go-to place now!
Feb 11, 2025 -
Have came here last few times for oil changes and maintenance, never had a problem with anything mechanical but multiple times I have been quoted ridiculous prices for minor problems. For example, my coolant overflow reservoir had a crack and they quoted me $500 for a $75 part and to remove the overflow line and replace it. I just replaced my fuel filter with them a year ago, now 12000 miles later they recommend me replace it again, and they quoted me $100 for an oil change only to charge me $120 upon arrival. They are always friendly; however too many cases of situations like this.
Feb 07, 2025 -
First time customer, got my Subaru CVT transmission serviced. They did a very good job as my vehicle now accelerates faster/smoother. Shop is clean and well organized and the work was completed on time.
Feb 07, 2025 -
Had all the hundred thousand mile things done, changed all the fluids new spark plugs, new timing belt. Added some rear brakes and an alignment it was a ton of work. All excellently done. Will be coming back to. Carlsbad Auto service
Feb 04, 2025 -
Carlsbad Auto Service is the best! My buddy recommended and I couldn't be happier. They are super friendly and their repair work is excellent. They have a good reputation around town. It's an easy choice to have future car repairs done by them.
Jan 16, 2025 -
Highly recommend. Easy to schedule on their online platform. Quick in/out experience. Excellent customer service. Staff were very kind, helpful and communicative. Spent way more than I intended as there were additional concerns separate of my original issue. But Carlsbad Auto (Mike specifically) provided clear recommendations with pictures that reflected safety concerns and transparent pricing that supported my decision making process (vs other experiences and mechanics stigma, where I may have felt pressured, swindled).
Jan 09, 2025 -
I honestly couldn't say enough good things about this mechanic shop. They took such good care of me and saved me thousands of dollars. I came in to get a vehicle inspected. Their mechanics were incredably thorough and made sure to check every single square inch of this vehicle. They told me everything that was wrong with the car and what to expect in the future in terms of maintenance. They sent me a link to the inspection that included pictures and all the details of the inspection. When the dealership tried to lie and say there was nothing wrong with the car, I called Mike back and he gave me amazing advice on what I should do. If I would have bought the vehicle, I would have to pay thousands of dollars right after spending a ton on the purchase alone. Carlsbad Auto Service is honest and will give you the best customer service you will ever receive from a mechanic shop. I'm telling everyone I know to come here for repairs or inspections they need on their vehicle. Thank you Mike!!! I am so grateful to you and the entire team at Carlsbad Auto Service!
Nov 16, 2024
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