Very rude and has very poor customer service skills. As a company you should work on your communication skills as a whole because whatever is being allowed is ridiculous. Will be referring everyone AWAY from this company
Rilly good service.i was stuck at a Costco.lost my chip to start my truck.day came had me on my way in 15 minutes.now that's what you call good service.thanks a&j towing
Excellent Customer Service and care for the Vehicle. I would advise any fleet or person needing road assistance to patronize this Company. Shout out to Mike. Superbly Professional
We had transmission problems with our Chevy Tahoe and got stuck at the Lenwood exit off the 15. Once we determined we needed a tow and needed to be towed back to our home area in Orange County our tow service connected us with Mike from AJ Towing and Recovery in Victorville. Service was great, Mike rescued us in a timely manner, he was professional, friendly, reasonably priced, and made what was a very upsetting situation, easier to deal with. HIGHLY recommend, Mike and his business.
We had transmission problems with our Chevy Tahoe and were stuck on the Lenwood Exit off Interstate 15 near Barstow. We determined we needed a tow and wanted to be towed home to Orange County. Our tow service connected us with AJ Towing & Recovery in Victorville. Mike communicated his arrival time, he was prompt, professional and friendly. Price was reasonable. He made this difficult experience much easier to handle. We would recommend Mike and his company without hesitation! Great service!
I had a good experience with them affordable tow and after they drop my car at the shop they dropped me and my kids off at our home they also arrived surprisingly fast to where we where stranded thnxs guys I will definitely recommend them for tow service
I needed my truck towed from work after some fake mechanics worked on my car I was panicking and I called the place with the best reviews and it was definitely the right choice! The driver was so nice and accommodating and I’m super appreciative ! The price was insanely good too. Highly suggest! 1000\10 would use again. Hopefully I never have to though!
Today I had the pleasure of working with the owner of Aj towing company, Mike. If I could give this company 10 stars I would. Not only did he listen to my complaints but he was respectful and kind. He got my vehicle to where it needed to go within the time for my appointment. He is quite knowledgeable of vehicles even the newer models. The price was affordable and the accept multiple payment options. Mike made a stressful situation for me a breeze. Thankyou sir I appreciate you and your company.
I was having car trouble on my way to work and needed my car towed home and an hour later to the Auto shop. The Owner came to pick up the vehicle in a decent time and was really nice and professional. I recommend this towing service to anyone who needs their service.
This is the 3rd time we use A&J towing and it has been amazing. They always take care of me. Great price and great service. Unfortunately my mechanic was running late but he waited for him. Anyone else would've just left the car on the street. I would recommend them to everyone I know!
Hello everyone, I don't write reviews much but tgis one I had too. I had an accident on Sunday and it was truly hard to find tow truck and didn't have AAA and all the others were charging me way over the cost but these people was truly wonderful and helpful. If you ever need tow services, this is the one! Take it from colonel of united states fort Erwin infantry training
Fast, friendly, and a very reasonably priced. Towed my car on a Saturday afternoon. Got to site 15 minutes earlier than ETA. Went out of his way to park my car exactly where I needed it. Will definitely be using their services again. Thank you!
We shopped around for rates to tow our car to a mechanic and thank God we found A&J. Not only were they the most economic, but he was extremely helpful and courteous. Even to the point of helping us out to try and resolve our issue. He went out of his way to find options that we didn’t know we had. We will definitely recommend and most definitely contact A&J if we need help again in the future. Thank you very much.
My car broke down with my grandbaby and me inside, and I was feeling pretty stuck. Thankfully, I found A&J Towing through Facebook Marketplace. I’m so grateful I did. They responded quickly and were genuinely concerned about our situation. They arrived promptly, and my car was safely delivered home. Thank you so much for being there for us!
Definitely recommend this service to anyone in the HD!
Unfortunately my car temperature light came on and started smoking not too long after. After parking in a lot, it started leaking my fluids everywhere.
Even though it was late and almost the weekend, he arrived quickly! He communicated via text to let us know his status, had flexible payment options, and showed up timely!
We had a great conversation in the car and learned more about the local business scene.
We first contacted our AAA service provider who gave us an hour waiting time in 110 degree heat off the side of the road with a company that don't even service that area, I had to call the company to find out that info, then recalled AAA to send me another tow which was a 2 hour wait in a major city. Finally I called my local repair shop and he said call A & J Towing. They came in less than 20 minutes. Took my car to my repair shop an drove me home. Awesome Quick, & Reliable Customer Service! Thank you Michael for making our unpleasant drive to the doctors office (that we had to cancel, due to the car that came to a complete stop in the middle of the freeway) a lot less stressful !
I can’t express enough gratitude for the exceptional service provided by A&J Towing. My 80-year-old family members found themselves stranded, and I was miles away in San Diego, unable to assist directly. From the moment I contacted Michael, he stepped in without hesitation!!!
Michael, the owner, personally ensured that my family members were taken care of immediately. He kept me updated throughout the entire process, offering complete peace of mind. It’s rare to find such compassionate and professional service in today’s world.
Thank you, Michael and A&J Towing for your prompt response and outstanding care. Your dedication and kindness made a challenging situation much easier, and for that, I am truly grateful.
Very good service! They were able to give me a nice deal and got my car home safely. Definitely would recommend going with them. Car was on the trailer in about 5 minutes. Didn’t hassle me, made the process super smooth and easy.
STOP CALLING THE OTHER PLACES! HALF OF THEM ARE OUT OF BUSINESS! The other few are a RACKET! Call Mike he will take care of you (and help settle your anxiety) He had our local tow done within minutes. Under 7 miles is a flat rate (under a 100) for local Victorville/Apple Valley area. I am so grateful for A&J Towing!! It's nice to know that if your in trouble on the road there is someone who cares. Thank you Mike and crew!!
Couldn’t be happier with their service. Our car broke down 8 hours from home leaving my daughter and I stranded. I called A&J towing and recovery and explained the situation. They immediately said they could help and even offered to give us a ride to the dealership as we couldn’t get any of the car rental companies to pick us up. A&J towing and recovery literally saved the day! Couldn’t be more appreciative of the communication and friendly service. Definitely would recommend.
There’s a reason why A & J towing has a lot of reviews. They helped me out and were courteous, respectful, professional, and on time. I had a set up an appointment for a tow and were reasonably priced well for my car. I appreciate the assistance and expertise which got my car transported safely to its final destination. Give them a call and see for yourself.
this past monday we got a flat tire called our insurance and they just did circles for us no help at all, we started to look around to find a towing company personally, don't look further, this place plus the owner Mike is beyond amazing we were stranded for 5 hours in the heat and he helped us immediately no hesitation we wish we just called him within the first hour of waiting. he helped us out easily no issues even gave all of us a ride to the tire shop. when he saw my dads very big lifted truck he didn't turn us down. he's very friendly and willing to help in any situation which is rare to find these days. thank you for being our saving grace that day. 100 and more percent go with this company
We called for help when we were stranded in a sand bank. We were out on a cat rescue and in full panic. AAA wouldn’t help us, local tow wanted $409/hr to help us. They weren’t able to get us in the sandy off road terrain but did stay in touch until we were out and literally had friends coming to help us. Great customer service and I wasn’t even their customer! That tells you what kind of ethics they have. I was in full panic and they made me feel so much better even just talking to me when I was worrying and assuring me they’d help me find help. Really good guy! I will be using for services in the future.
Good small business owner no attitude like the rest here in the high desert. Was on time and just all around great attitude ! Definitely use a&j from here on out
Thank you so much!! Two weeks ago, we got stuck in the middle of nowhere. Our insurance’s other towing companies were cancelling on us for hours- we were stuck in the hot desert heat for over 6 hours.
A&J came immediately within 1 hour after getting contacted by our insurance. Thank you so much. It was super rough being stuck outside in hot heat with low water all day with no one showing up. We were so relieved and appreciated your promptness, kindness, and reassurance.
Website
