Was in a really tight spot and these guys helped me out. Their a little higher on some stuff but driving out to apple valley is more expensive. Ill definitely be going only here from now on.
I've called this location a couple different times for different parts and or tools. Both times I was met with a man who was short and rushing to get off the phone. Neither time did the people I spoke with offer to order a part or anything else helpful for that matter. I go to other locations for my car part and tool needs.
Really small town for auto parts but it was heaven sent considering I needed a crank shaft sensor 25 miles from nowhere and it was in stock. So its a 4 star service at the parts counter
The staff at Lucerne Valley Napa Auto Parts store are most excellent, kind, helpful!!! You have saved myself and my Mama's numerous times! Thank you Michael!! Heros are what you all are!!!
Coleen H. Poole
Always very helpful. Fast, friendly, go out of their way to help customer service. Will go over everything with you. Will give you other options outside of their store if they feel it will be useful to you.
Napa has the best parts and the most knowledgeable ASC CERTIFIED Parts Specialists. Very impressed with the difference between the discount auto stores.
The guys at pir local Napa are informed and polite. What I like best about this Napa id that they dont admit to know everything but ill be damned if they dont know who to go to or call whem tney camt amswer a question.
I need a gear oil. The two awesome dudes help me out. I needed a little bit of help with a Jack and some tools they sent me over to the mechanic place in front. I appreciate that very much thank you rock on
On a road trip in an old truck from CO to CA we started overheating in Lucerne Valley and thankfully stumbled upon the fine folks who run this store. They not only had the parts we needed but also helped us get to and from our car and lended us tools. Great, honest people. Thank you for the help - we made it back and avoided being stranded
These guys are awesome and very helpful! I took a customer of my own there and they were nothing but helpful even gave her a number for a mobile mechanic. Great customer service thanks guys!
I always have a great experience going to Napa Auto parts in Lucerne valley the people there more than friendly and they're like family and they will help you with anything you need and if they can't figure it out they'll find someone to help get the problem solved
Good store, well stocked and knowledgeable people. Michael takes the time to help me with difficult and weird problems with my 70 year old water well drilling rig. With these guys, I can keep it running for another 70 years! Thank You Napa!
Needed two transmission mount bolts. Took one off of my truck because they couldnt tell me which one i needed, and even with one off of my truck, twice they gave me the wrong bolt. I finally gave up, since one side had two, and put one on each side... hopefully the napa up in Lebec can find me the right bolt.
Great people here. They know their stuff and actually take an interest in making sure you have the right parts you need and if they don't have it in stock they can order it for you
They have a large stock of oil ranging from european-spec to domestic spec, able order parts and have them arrive faster then if ordering from a online company
They are very nice and informative letting me know what's next on my car or what's possible things to check my car has been running ever since I've lived in this town for that since 2010 due to the honesty and advice I get from the employees way to go guys you're awesome
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