LKQ Pick Your Part - Hesperia JunkYard in Hesperia (CA)

Like in many of the reviews below said, they literally try to nickel and dime you! I understand it's a business and they have to remain profitable but damn, since when is it more or just as expensive as buying new parts off of the internet! Going to the junk yard used to be fun and a good way to just burn off some stress but today was just ridiculous! 1 visor, I cup holder and a light switch almost 165 dollars. They wanted to charge for the cup holder, the cigarette lighter switch the actual ash tray and the pigtail for the lighter which is alll 1 damn piece what a joke!!! Keep your junk parts!!

Before I went in, the girl in front said nothing about my 4 plastic clips and couple screws that was in my backpack. Went in got my parts and paid for it. Before I left, she saw couple screws and clips and she said I have to pay for it, really? Junkyard used to be fun and economical to fix your car. I have gone to Riverside, Ontario and Fontana. Never an issues. This was my 1st time there and will be my last.

Just to be easy to get around with the Lkq app, now these place is a caos, before with the app, you search and locate the vehicles you need parts for , go to the lane find the vehicle in the section number where the car is located, now I just find out they mixed the domestic and imports, before domestic they have a section and imports where separated, also trucks and suv, now you have to walk the complete yard to find the vehicle, employees don’t even have an idea, lots of inventory, bring your tools, or ask for help to the guys with the dolly’s they removed for you for a fee, LKQ management please sort the vehicles by imports and domestic

Site manager has auto mechanical knowledge of an average 2 year old. He will charge you incorrectly. Be warned And a bull crap generic response is what they offer. 👇

Ouch! Decided to stop here instead of going to another salvage yard in Las Vegas because I didn't have time to stop at both. I made a mistake and stopped here and I called it a mistake because they treat everybody like a felon. Every time you go in and out they are searching through your tool bag. If you got a couple screws in your bag you got to get rid of them or pay a dollar for every screw. If you got a part that has hardware that holds that on they want to charge you for that hardware. If you have a part that has a cap on it they charge you for the cap. If you spend in excess of $100 at most salvage yards, they don't nickel and dime you for little things like a screw or a washer or a nut. This place will. Good luck with this and the way you treat your customers.

worse lkq i have been employees dont have no clue of what they are doing trying to over charged a plug hardness plus a hardness like if the plug would be separated for a tail gate trunk of a toyota try to charged over 400 dollars they out of their mind no wonder as you arrived parking lot its empty most of the cars are employees ill never recomend this place worse service lkq ever...good luck with keeping bussiness

Charge for parts I didn't take so before u leave check recipes for extra thing u don't have bad place to go been to fontana never had aproblem

The yard was clean and pretty well organized but that's where the compliments stop. I have been coming to pick ur part since I was a kid I've been to this location, sun valley, Victorville, Monrovia and others. This particular trip was very disappointing. The prices were completely ridiculous especially for having to remove the parts yourself. Not to mention the guys in there treat you like a thief and watch over your shoulder watching you put the parts in your car while holding onto your receipt and then they don't give your receipt back to you. They tried to charge me $48 a piece for some side mirrors off a 2002 Chevy Malibu like really? Don't waste your time coming here

Pretty big place. Lots of choices. Courteous staff. Going back for more parts. FAST-FORWARD -------> 3 years later, yeah a lot has changed. Charged me for a part that he said was two parts but how could it be two parts of it's one piece you cannot separate unless you cut it apart and end up being useless? So pay attention to what you want to buy and know you might get charged two prices for one piece. Going in and out does feel like being processed for booking. I put two stars cuz the part I needed was there. As for returns here you go....... You don't need an extra warranty for returns. "READ THE FINE PRINT " all over the website. They are a business and this is how they do business. It only feels like they are hustling the wrong way when you don't know what you're walking into.

This yard has a new Manager he was sent from the Sanbernadino yard after he ran there yard to its lowest point he is real piece of shi... why pick a part didn't fire this guy is sad the truth is they have no love of respect for there customers it's a big rip off and don't believe there apologizing after each review it's all bullshi.. they don't even answer the phone if you try to call corporate its all a big shame to work you out of your hard earn money STOP GIVING THESE CROOKS YOUR HARD EARN MONEY your better off giving your money to your local wrecking yard it's easier some type cheaper and you don't get treated like a thief when you come and go

Google should let you rate no stars if possible, this place doesn't deserve not even one star. As the previous customer stated, the young guys at this place are extremely rude, it even feels like they enjoy seeing that you leave the parts that you consider they're overcharging. Come on, a car door $365? They used to be $50. I understand inflation is screwing everybody, but a price jump of 500%?

Overprice everything you get will be Overprice plus don't forget xtra for warranty!

Know the price for parts before going. I was purchasing a fuel pump, and they tried charging it as a fuel injection pump. They do this because the fuel injection pump is over $10 more. I spoke to the manager about it, and how other Pick Your Parts charge the part. He said he's been there for 13 years, and the other locations don't know what they're doing. It wasn't until I questioned his knowledge of parts and called him out for overcharging customers, then he charged me correctly. LKQ please retrain your manager of 13 years and his staff on properly identifying car parts and charging customers appropriately. The pump I bought is found in the gas tank and has a float attached, which is why it should be charged as an electric fuel pump combo. A fuel injection pump will never have a float, is located near the engine, never in the gas tank, and are only used in diesel engines. I got the part from a 1991 Nissan 300ZX. Look at the pictures to see the difference.

This place used to be good, Most of the young employees are rude and unprofessional, guys at the counter don't know much when it comes to parts. They charge outrageous prices now. For example guy in front of me buying an old used rocker arm assembly at 430.00 a piece. How does that make sense? Don't go here. Save yourself the aggravation.

It's to (HOT) to open at 9:00 am But they do. The websites showed the car had the part's I needed and I drove 100 miles 50 up and 50 back. Parts were gone They should update the picture's they keep track of what's sold . A waste of my time 🥺.

Cool laid back tranquil very nice customer service

Great customer service.. I will be back again Patricia was awesome...

Be expected to over pay for any part. Some parts are cheaper new, do your research before going. Price to get in is 5 bucks and if they’ll throw in warranty without your permission. The people charging don’t know anything about car parts. I purchased a steering wheel and they charged me for the wheel and a horn, not the horn button that comes integrated with the steering wheel but an actual horn. I paid 10 bucks more because they said it’s a horn. All Pick your Parts locations are the same. Stay away if you can.

over pricing people Worst pick your part ever And the old man with the ponytail things he's the owner

The guy at The front entrance was extremely rude I'm gonna contact corporate.We'll never come here again go elsewhere

Prices are kinda high being that you got to retrieve the parts yourself. It's cheaper and cleaner to get the online from a private party selling them. Unless you looking for some rare hard to find part that you can't find no where but here.

It was great. The service was top notch, they had amazing prices, very affordable, and discounts that made it, a very reasonable shopping experience. Left with the part I needed, and enough money still in my wallet to go out on a date.

Always a pleasure. Cool staff and good selection. I do like the fact that they retain key fobs and have a few bins at the registers to dig through. It's a nice perk that other LKQ locations do not offer though they should.

Spent my day pulling out the head for a 1997 eclipse head. Was expecting the price to be $100-$200. The price of the head was $1,000. LkQ was charging me for every component in the head. I can buy four of these cylinder heads ebay/facebook/offerup for that money without the labor. Wasted time.

Update: Be extra careful, they will add the warranty to anything you buy from them. Without telling you, even floor mats. Pay close attention when purchasing your items. It’s a Scam!!!!!! ***************************** Be careful of the old guy with the white hair in the ponytail. Worst attitude and always in a bad mood. Worst customer service skills. All other employees are cool and helpful, except for the old man. The old man treats everybody like trash. What a shame.

this place doesn't accept the 40%. Is announced on the internet it shouldn't be calling lkq Pick-A-Part I drove from downtown LA all the way there just to find out that they did have the car that I need it but they didn't participate on the 40% this is not fair

nice and friendly people but still got charged guarantee fees even thought I had told cashier to take it off. check your receipt before you walk out the door. There are guarantees, ENV and tax fees. I was told admission fee does not go against the purchase. I was able to successfully dispute with the credit card company to take off guarantee fees. Who needs a guarantee on bolts and nuts?