I want to give my opinion on my experience at this place. On Friday, October 3rd, I arrived at this location looking for an engine for a 2000 Toyota Tacoma and I was treated very well. However, it turned out that the engine they gave us was the wrong one. The mechanic realized this. He still thought it might be compatible, and then realized the engine was no good either because it was seized. As soon as we arrived at the place, the person who helped us on Friday was there and he admitted that they had made a mistake and that they had given me the wrong engine. When I asked for my money back, I got an unpleasant surprise because he didn't want to give us all our money back, leaving them with $420 out of a total of $1,750. I even tried to negotiate with this person to get him to at least remove half of the charge, but he refused. He only told me that the only way to correct his mistake was for me to take the correct engine. Obviously, I couldn't trust him since I had completely trusted his word at first. He also had my information so he could have called me and told me they had given me the wrong engine, but he didn't, even though I also live almost two hours away from this place. He also mentioned to me that if I had called to let him know the engine wasn't the right one, he could have sent me the correct one, but even if I had done that, I wouldn't have trusted that the engine he sent me would work. This taught me a lesson: don't trust people who talk to you nicely because in the end, they don't explain every detail, and they don't want to lose out, even if it was a mistake on their part. Be more careful and double-check everything before making a purchase from this place.
Yota Auto Parts - Very Good place to find parts and very high customer service. When I need something I come here first and if they can't find it they will direct me to a place that will or get it shipped to the shop. The employee's are very knowledgeable and nice I will continue my business here. Awesome
Crushed a rare Jeep, only left a door, when asked for a decent price, they said , NO ! rare door. then I asked ? why did you destroy a rare Jeep.?. so happy that every day,, less and less dependence on the robbers on recycle road…
Bought a 4.7 Toyota v8 motor for my 2003 4 runner my blew up driving through a flooded street during hurricane in august of 2024 in Florida. Motor arrived was installed by my mechanic. Running great.
I was looking for a horn for my 2005 Toyota rav 4 and found it on eBay and got it installed and very happy with the quality sounds like a brand new horn for half the price the dealer would of charged me. This seller responded quickly and very professional if I ever need any other parts for my 2005 Toyota rav 4 I’ll def shop here again thank you
Overall a really good experience. Erik was very knowledgeable! This shop had everything I needed in really good condition. Called ahead and everything was ready for me. making the process really easy. Definitely plan on coming back in the future. Thanks Yota Auto Parts! 10/10 Forsure
I had a really bad experience with this junk auto parts. I bought a used car part from them, and not only was the part in worse condition than promised, but it also did not work properly at all. if felt like they just wanted to make a quick sale without caring about quality or customer satisfaction. when I tried to contact them there customer service was rude and unhelpful, his name was Erik, they showed no responsibility for the bad part they sold me and refused to offer a return or exchange. I wasted my money and my time like 4 days, and now I have to look for the part again somewhere else.
I do not recommend this place to anyone. stay away and find a more honest and reliable seller.
Extremely poor customer service.
They have no problem taking your order and delivering your part initially, but if the part fails, they drag their feet and lie about shipping the replacements.
I bought a part in September with a 1 year warranty and the part failed at the end of January. I requested a replacement and they sent the wrong part. When brought to their attention, the insisted they sent the correct part and it has taken more than two weeks for them to send the correct replacement.
It has now been almost 2 weeks since requesting a correct part. They agreed to send the correct part via Overnight shipping for the inconvenience of sending the wrong part to begin with. Well, of course they sent it via Ground, so it will be another 3-5 days before that part arrives and we still don't and won't know if it is the correct part.
I added photos of the wrong part sent against the correct part still in the truck.
Please be cautious if you are ordering from out of town or state, because you are at their mercy and they will not be honest and move with a sense of urgency to get you the correct replacement.
Very unfortunate situation that could be avoided with a little honesty and integrity.
*****UPDATE*****
Good Day,
I wanted to provide an update to my previous post as I had additional interactions with Yoya Auto Parts. I sppke with Eric regarding the breakdown in The processes and how things played out.
He was apologetic and did a really good job or working to make it right. We did receive and incorrect replacement Booster and he ordered and sent an additional replacece it without me having to go through the return process first, That was helpful, as thay would have added another 3-5 days of processing time.
We received the virrect replacement and got it installed. The vehicle is back to normal and I still have remaining time on the original warranty.
Hopefully we won't need it, but if we do, I feel thay Yota will take care or things more promptly going forward.
Based on how they finished this experience, I would give them another try in the future.
Ron
Very friendly!! I ordered a door handle for my Toyota through Erik and ended up having the one I needed. We did an over the phone order and I was very pleased with the experience. Handled arrived today on 1/17 and was packaged very tightly and multilayered which is a big plus. I will be doing business with him in the future for anything I can’t find
I had an exceptional experience with Yota Auto Parts! They specialize in high-quality used Toyota parts, and their selection is truly impressive. Erik, the owner, is incredibly knowledgeable, helpful, and honest. He went above and beyond to make sure I got exactly what I needed for my car. The prices were fair, and the parts were in excellent condition. If you’re looking for reliable used Toyota parts, this is the place to go. Highly recommend Yota Auto Parts to anyone!
They didn't have the part I was looking for but they were able to find one for me. This helped me out immensely. I just wish they had something I needed so I could buy it from them since they were able to help me out.
Excellent used parts dealer! They are very knowledgeable about their parts. They saved me a ton of time and frustration by showing me that my car is Federal emissions standards and NOT California emissions standards because the parts are NOT interchangeable (the sticker under the hood shows which standards your car has.) They sold me the correct part at a fraction of the price I would have paid elsewhere, and I probably would have ordered the wrong part anyway, saving me even more time and money! Highly recommended, give them a call if you are looking for good quality used Toyota OEM parts for your vehicle.
Sam was so helpful and courteous, they didn't have the car part I needed so he called around and found it for me they even went to pick it up. Great service.
Thank you so much Eric, Just know Yota Auto parts is lucky to have yo on that front counter. So a few weeks ago I found out that my new car has a set of rusty license plate light housings and needed replacements. I asked the shop that did my oil change to quote me. They could not quote me on the spot citing that it is a dealer part and that they'd have to contact the dealer to see if that part is something they can even order. Great Just the fact that they may have to go through the dealer sounded expensive. The fact that they might not even be able to order the part needed left me a bit deflated.
Here's where Yota Auto parts comes in to save the day! I dealt with Eric mainly on my visit, but the rest of the staff there were friendly.
When I was there, I also found out they are open from 9am till 2pm on Saturdays of every week. How convenient! Most junkyards are only open during the week, which is why I actually took time off work to visit here. Its nice to know that next time, I could actually wait for my regular day off to go. If I ever need anything else hard-to-find, I will be back. Their website says they also ship parts out, so I will recommend them to everyone--even my out of state friends who are looking for parts.!!!
The knowledgeable customer service and sale staff was a perfect experience! Very experienced is Erik! Quality and delivery is top priority, as a dashboard I purchased from them showed this! I am looking forward to all future purchases from Yota Auto Parts!
Amazing service! I called in advance for a part and they had it ready at will call when I came to pick up. Very fair pricing considering the item I was after was difficult to find. Eric even came out and helped me install the piece to make sure it fit right. I have an older Scion and will definitely be coming here again for future needs. Highly recommend!
I purchased one Lexus transmission ES 350 part from Eric and was happy with my transaction. The shipping arrived early by a day to my mechanic shop. The transmission part is quiet and smooth. Price is fair. I recommend his business to others who need auto parts. Thank you Eric!
Erik was very responsive and helpful when it came to looking for parts for our vehicle. They made sure we were satisfied with the parts and the workers worked diligently. The price were reasonable and it also comes with warranty. I would highly recommend the place to anyone who need used auto parts and/or body parts.
Was at Pick and Pull in Sacramento & Rancho Cordova looking for a ashtray for my 03 tacoma and couldn't find one. Came here and asked Erik who is the manager and he found one for me. He didn't charge me a single $1.00. I highly recommend this place if you're looking for any parts. Thank you Erik.
Idk how these people have parts the dealer doesn’t have for half price but I got my tc back on the road with a fender bender, replaced a new headlight an the front bumper in my garage. Keep doing what You doing we need you.
I Needed Parts For My Toyota, Stopped by here, was Greeted By Eric At The Front Desk, Not Only Did He Help Me With The Special Hard To Find Parts I Needed And Got It For Half Price, But He Also Took Time Out Of His Way To Make Sure They Fit On My Vehicle And That I Was Satisfied, I Sure Was. I Will Definitely Be Back Here Soon. Thanks For Everything!
Jul 10, 2021
Nearest Junkyards to Yota Auto Parts - Toyota Lexus Scion Used OEM Parts
3394 Sunrise Blvd, Rancho Cordova, CA
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