My wife paid for a repair that was done incorrectly and caused car to have check engine light. They took it off and checked for leaks (no leak) and convinced my wife that it was just because there wasn’t enough fuel in the car and that the issue isn’t the catalytic converter. Now that we have to smog the car, we’re diving back into it and it’s clear the converter either was not installed correctly, is faulty, or was the incorrect part entirely. Now that it’s past the 6 month warranty, this shop wants nothing to do with it, which is legally justifiable, but means they don’t do work correctly and will just convince you the issue is something else when you come back in. A reputable business doesn’t operate like this, and now we will have to spend money to have the same repair done for a second time, which is insane. Take your business somewhere that stands by their work/product and cares about their customers as these expenses are a big deal for customers. It will save you headaches, frustrations, and likely thousands of dollars.
The moment I called in, to the minute I left. They where the most honest people you Can’t find any more. Folks come in and support honest folks like yourself. 10/10
I never do reviews have been moved by this family's competency and care. Several examples of giving and just customer-forward service. AND they KNOW the Prius!.. know it well.. GREAT resource. Thanks!
Title: Your One-Stop Shop for Prius Parts and Service
Review:
Delta 1 Auto Dismantling is a hidden gem for Prius owners. Whether you're looking for spare parts or need some work done on your car, this place has got you covered. The inventory for Priuses across various years is impressive, and the staff is incredibly knowledgeable.
Their customer service is top-notch, always willing to help you find the exact part you need. And if you're not a DIY person, their on-site labor services are reliable and reasonably priced.
In an industry where quality and trust are key, Delta 1 Auto Dismantling stands out as a reliable source for all your Prius needs.
George is a great guy. He replaced my engine and transmission in just 1 day and my car is running amazing. He has great prices and amazing customer service. I’m so happy with the work you did George. :) If I could give more than 5 stars ⭐I would! Don’t think twice about giving delta 1 a call. Top notch.
Gurgen at Delta One is one of the nicest, most humble owners i've ever came across. Patient, hears you out, helps. Great customer service goes a long way.
3664 Omec Cir Unit #2, Rancho Cordova, CA
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