Great customer service. I did not know GR motorsports actually rebuilds transmissions. I took in my Chevy 2500 after it took a crap. And they did a phenomenal job. Highly recommend Alex and his team. Fast service, great price!
Gold River Motorsports has been servicing my dirtbikes and doing tires for my BMW R1200GS for over 15 years. The brothers running the various business at the complex have always been helpful, courteous, and do a stellar job. They even take my scrap metal and used batteries from home DIY for recycling.
This year (October 2024) I had the misfortune of getting a faulty new valve on new tubeless tires that failed. I was lucky the freak failure happened to my front tire while the bike was parked, and not while I was riding on twisty Marshall Rd. or Hwy 193. I had to leave the bike parked at Geortetown park, where I had stopped for picnic lunch, and ride home pillion on a horribly uncomfortable seat, since everything was closed. Luckily, no one was hurt, but it really deflated an otherwise fun day.
The next day, I went to the GR Moto shop when it opened, and explained to Steve what happened, and that my bike was abandoned 30 miles away, with no easy way for me to retrieve it. Steve sent one of his crew with a flatbed truck to bring the bike back to the shop, and replaced the valve at no charge.
Thank you Steve!!!
p.s. The ladies toilet at the shop is immaculate. :-) I would enjoy seeing black grease smudges on the sink because there were women mechanics employed there! ;-)
They had exactly the parts I was looking for, at a reasonable price. The staff were friendly and helpful. I will using them first when I need more BMW products. Good job.
The item was exactly as described and photos were a good representation of the product. The shipment came quickly and I am happy with the service. The shipping was on the high side, but this was a awkward shaped item, so overall, I'm happy with the part.
Items were well packaged and shipped promptly. The details actually turned out to be better than described. I am completely satisfied with my purchase. I will deal with this seller in the future.
Handle bars look just as they did in the pictures. They were well described and documented by the seller. Was a great, trouble free, purchasing experience. Thanks Gold River!
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